Thunderbird Community Forum

I have been having all my email transferred from Yahoo mail for more than a decade, it used to be Frontier net, and i didnt want to change my email, and i havent, so i transfered it on 3 devices because i am very used to the thunderbird format. It still works on my android phone and my HP laptop, but thunderbird will not allow me to sign in to yahoo mail on my PC which is what we use the most for our email, for some reason yahoo made some changes and required a new sign in so i did that on the other 2 devices, however, when the sign in box from yahoo pops up on our PC it always says " OOPS something went wrong" and i called yahoo and they verified it was not them. Which leaves Thunderbird to fix the problem. Please address this as i still Do Not want to change my email address or the Thunderbird Mail which we are used to. Some things are okay just as they are, so i would like some help from your end. Thank you, Richard Sessums.

I need help. How do I troubleshoot TBird asking for a password that disappears when I go into troubleshooting mode? In other words, I can enter anything in for the password, or dismiss/close the pop up box, and nothing is effected by it. I still get all me email for all accounts. The only thing at the top of the box is a user name (pmruzicka). At this point, I have deleted the accounts that used that user name, including all info for the outgoing servers (even tho this password request pops up at TBird start). I have Disabled ALL extensions one at a time and the pop up still happens. I have set TBird to default them,e - pop up still there. I have unchecked the hardware acceleration box - pop up still there. I have no clue what else I could do at this point. I do NOT have a Primary password set. Can someone please help me figure this out? Getting tired of having to click off that pw box every time I start TBird. Thanks. Also, this has been happening through the last few updates of TBird.

Hi, this seems to be a strange issue. I have a hotmail.com and outlook.com account as well as gmail. The hotmail one was in general use/default. It recently stopped authenticating over my main PC Thunderbird installation. The PC is a new build and was listed as a "known device" in the MS account settings. I tried removing it and it seems to not matter. But it all worked fine for awhile up until Meadows. It has authenticated a handful of times since then, particularly if I'm logged into the MSN account via the web, but not always.

I've tried changing to POP instead of IMAP and that removes the authentication error pop up message but it still won't update the folders/doesn't work. There's just no error message, so I changed the server settings back to IMAP.

It's all the same settings as worked previously including on this very computer. The same settings work with the outlook.com email, including on Thunderbird on this PC. But that wasn't in daily use or as default. The one that's no longer authenticating however was.

I've tried switching to a new profile and it doesn't work. Tried reinstalling Thunderbird and deleting old profiles to fully recreate, doesn't help.

Outgoing on this same failed account does work, only incoming will not Authenticate or update.

I have a laptop with a Win 11 and Thunderbird setup similar to as on the PC, works fine on the laptop with the same settings. In creating the accounts the "test server settings" feature returns no errors as well.

I can't tell where the actual source of failure is beyond that as the error message isn't very detailed or informative and based on the overall behaviour where it works flawlessly on the laptop, worked with those very settings previously on the now failing install, still works very rarely as well, up to and including on this same PC via Outlook program or over the web, with all the same settings. So it seems specific to Thunderbird, post Meadows update, on this PC, with only that email.

To further clarify, I have a second outlook.com based email, which still works with Thunderbird on this PC where the hotmail based account fails authentication. I also have tested the failing email via the Outlook program on this PC, including over the web by logging in with Firefox, that all works, just like it works with the laptop.

What I haven't tried to do when reinstalling Thunderbird is scrape every hint of prior installs out of it, but I did delete all of the profiles folders and content. I also just tried creating a new profile and making it the default. None of that helped.

Thanks

Guten Tag

Das E-Mail-Programm meldet immer „Passwort falsch“ oder GMX verweigert den Zugang? Komisch ist nur, dass es nur mit ihrem E-Mail-Programm so ist. Das Programm bekommt keinen Zugang, obwohl das Passwort ok ist. Alle Programme funktionieren, nur Ihres nicht. Auch eine Neuinstallation hat nicht geholfen. Seit heute kann ich keine E-Mail bei allen Konten mehr abrufen, da bei allen Konten die Passwörter falsch sein sollen?

Kai Ockenfuss

I have successfully added five ntlworld.com email accounts in Thunderbird but my two personal ones keep coming up with Authentication error. Each time the screen shows the details of the account found automatically so the information is coming from somewhere.

Advice I gratefully received was to Disable the account hub in Settings / General, then add the account from New Account, and use an application specific password assigned via your email provider.

Virginmedia no longer seems to acknowledge ntlworld accounts but says they are talktalk. However, talktalk says they do not hold the accounts.

I do not understand how I can disable the account hub in Settings when it has not loaded.

I cannot understand why two of the accounts do not load.

Can't sign in or change password. can't get mail or send. I have email through Yahoo. (Comcast.com) The below message pops up all the time.

Login to server imap.mail.yahoo.com with username xxxxers@comcast.net failed.

my email [redacted]@comcast.net

メールソフトをアウトルックからサンダーバードへ移行したく、サンダーバードのアプリはダウンロードしましたが、 サインインに失敗なのか？認証できなく困っています。受信サーバーはIMAPですが、サンダーバード ではPOP3とでてきたので、手動でIMAPにかえてもみましたが、とにかく認証しないのです。 どうしたらよいか教えていただきたいです。

Since the latest update a Yahoo Mail sign-in keeps popping up...sometimes two different versions. It's driving me nuts. Should I uninstall/reinstall Thunderbird. It's so frequent for no apparent reason that I may have to give up Thunderbird and many, many years of use...and donations. thx, deanna

Thunderbird has stopped downloading mail from the outlook account for my prime account, but my secondary account also outlook is OK. It kept asking to sign into my account then directed me to a web page to sign in for outlook, but it would only let sign into the 2nd account. I have tried uninstalling Thunderbird and re-installed it but still have the same problem.

I have just changed my Gmail password and now see this message when I log into TBird

accounts.google.com needs you to confirm access again to keep syncing with your account. Username: X@gmail.com

(PII redacted by moderator)

Thunderbird indicates that I'm not using a primary password and when I ask to see the password for my gmail account it asks for a PIN. I have no record of a PIN for Thunderbird. I'm instructed to go to setting>accounts to change the PIN. but cannot find it: settings>account settings lead me nowhere.

Thunderbird updated to 148.0 today and I'm no longer getting mail from my AOL accounts (iMap). I get a screen that appears to be a signin for Oauth2 but when I enter my account info I get an AOL screen that indicates I should login with a browser already used. When I do that I login fine but still can't access the account with Thunderbird.

Google sent notice that my password had been compromised, so I changed it. When I went back to Thunderbird to open email I got a popup to change my password, when I clicked NEXT I got a Message that said, "The server cannot process the request because it is malformed. It should not be retried. That’s all we know." Then I got an email through the Gmail website providing me an authorization code, but I have no idea where to enter that code. I've been working on this issue for a few days now and am in a Catch-22 situation with no idea how to proceed. Below are screenshots of the responses I've gotten so far. Suggestions???

I have been using thunderbird for years now with no issues at all. within the last month or so i started getting errors that my outgoing pw was incorrect. Then things seemed ok for a bit and as of today I just cant send anything at all. It will download mail just fine. But absolutely will not send.

  After checking all the settings, as shown below, and triple verifying everything is correct for the server and settings, ports etc.  I cant figure this out.  I have the exact same settings in my iphone mail and it downloads and sends mail just fine.  I can send an email from the phone and get it on my desktop through thunderbird, but i can not send anything back...  Both have had the same settings for years.  But the thunderbird app just decided it no longer wants to accept my outgoing password.  I have deleted the saved password within thunderbird and even after re entering it when the popup comes up, it just refuses to accept it.  I have a feeling this may have been one of the prior TB updates???
   Here are some images.  Can anyone help figure this out please... It's driving me bonkers

Dave T

I can not get my google workspace account to authorize in Thunderbird. Using IMAP setting. Thunderbird automatically finds the correct server settings, but when I hit "continue", it gives an authentication error.

I have spent extensive time with the google workspace admin console help. This is the final result: "Thank you for trying all the steps so far. Since Thunderbird has already been added under App Access Control in the Admin console, IMAP is enabled, and cookies/cache have been cleared, but the authentication error still persists, this points to a possible issue with the application’s client ID used by Thunderbird for OAuth. In this case, you will need to contact the Thunderbird support team to verify the correct client ID for their OAuth implementation. Once you have the correct client ID, we can then configure it properly in the Google Admin console so the authentication works successfully. We’ve confirmed that all Google Workspace settings on our side are correct, so the next step must be coordinated with Thunderbird’s team."

Therefore, here I am.

I have filled in an un-correct password a number of times due to incorrect language setting of my keyboard. Then the popup window for this disappeared, and I cannot find a place to enter password. What can I do? It is the password for outgoing email.

I received an email message from earthlink which included a verification code that I did not request. Earthlink support told me to change my password immediately which I did. Now when I open open Mozilla on me laptop, it requires me to put in the new password. How do I change the password/login that Mozilla uses to access earthlink?