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  • Solved

Can IMAP Thunderbird use POP folders?

I just upgraded (reluctantly) to Win11 on my desktop, and my POP Thunderbird account did not survive the upgrade. I had to switch over to a new IMAP Thunderbird, losing … (read more)

I just upgraded (reluctantly) to Win11 on my desktop, and my POP Thunderbird account did not survive the upgrade. I had to switch over to a new IMAP Thunderbird, losing all of my POP folders (which are still on my disk). Just not, apparently, accessible.

Anyone have info on how to re-access or somehow get them into my IMAP install?

Asked by Mike_S_13579 1 month ago

Answered by Wayne Mery 1 month ago

Payment

I have just received my Credit Card Statement and notice that I have been charged £16.20 on 22nd December, 2025. I have no recollection of this payment and, therefore, i… (read more)

I have just received my Credit Card Statement and notice that I have been charged £16.20 on 22nd December, 2025. I have no recollection of this payment and, therefore, if you could advise me to what this relates.

I look forward to receiving your reply.

Thank you, Albert R Carter

Asked by albert.carter 1 month ago

Last reply by James 1 month ago

What has happened to my Email accounts account1@gmail.com & account2@gmail.com

Having a problem with all emails that are supposed to be going to account1@gmail.com are being diverted to account2@gmail.com, then the emails are being transferred in a … (read more)

Having a problem with all emails that are supposed to be going to account1@gmail.com are being diverted to account2@gmail.com, then the emails are being transferred in a "Blocked" state to the intended email address - account1@gmail.com Very frustrating, as I've searched heaps of places (including the settings of both accounts - No Links) for over 6 weeks to no avail..... or am I missing something staring back at me

Example is attached file

Asked by chadnet2 2 months ago

Last reply by chadnet2 2 months ago

comment récupérer mon compte Thunderbird ?

Bonjour, Par erreur j'ai effacé toutes les données contenues sur le support de mémoire de mon ordinateur et depuis je suis incapable d'accéder à mon compte thunderbird e… (read more)

Bonjour, Par erreur j'ai effacé toutes les données contenues sur le support de mémoire de mon ordinateur et depuis je suis incapable d'accéder à mon compte thunderbird et à ma messagerie. Je n'ai pas de sauvegarde. Est-ce mon mot de passe qui n'est pas reconnu ou est-ce le serveur ? Merci de m'apporter votre aide. D. Anseaume / 06 72 39 09 68

Asked by dominiqueanseaume 3 months ago

Last reply by Wayne Mery 2 months ago

  • Blocat

Unable to add my Mailfence email account to Thunderbird install on Ubuntu 24.04.3

duplicate of /questions/1553446 thread which also has a reply I cannot add my mailfence email account to my thunderbird app using Ubuntu 24.04.3 although my gmail and liv… (read more)

duplicate of /questions/1553446 thread which also has a reply

I cannot add my mailfence email account to my thunderbird app using Ubuntu 24.04.3 although my gmail and live.co.uk accounts are still there and working correnctly - Mailfence no longer works - I deleted account and tried to add back into thunderbird without success - please advise asap - [edited email from community support forum]

Asked by Nick Mortel 2 months ago

Please cancel my subscription

My checking account was just billed for another month of Thunderbird. To the best of my ability, I have already requested that my subscription be cancelled. I use Tuta.… (read more)

My checking account was just billed for another month of Thunderbird. To the best of my ability, I have already requested that my subscription be cancelled. I use Tuta. Please cancel my subscription/billing. Many Thanks, Ron Axelson [edited email from community support forum] @tuta.com

Asked by ronaxelsonygm 2 months ago

Last reply by Wayne Mery 2 months ago

  • Solved

Automatic annual donation with renewal

I would like to make a donation that renews automatically each year. I understand that you offer the option of making monthly donations. However, that is not what I am lo… (read more)

I would like to make a donation that renews automatically each year. I understand that you offer the option of making monthly donations. However, that is not what I am looking for, and I would never use that option. By contrast, if I could make a donation that renews automatically on the same date every year, I would choose that option. I am not suggesting that the amount would be substantial, but it would be comparable to what I would be willing to pay for an annual subscription.

(If I have not submitted this suggestion through the appropriate channel, could you please let me know how it might be brought to the attention of the individuals responsible for making such decisions?)

Asked by jpv802-frfx 2 months ago

Answered by James 2 months ago

  • Archived

going in circles - new email address and email provided by gmail

I have a domain that has email accounts. It was established a long time ago. I want to add a new email address for that domain. The MX records point at google. I try to… (read more)

I have a domain that has email accounts. It was established a long time ago. I want to add a new email address for that domain. The MX records point at google. I try to create a new google account but can not because it wants to verify the new address, which gmail does not recognize. The automatic account setup fails when google wants to verify the address. So, I can't add a google account email because it doesn't exist. Suggestions please,

Asked by william82 6 months ago

Last reply by Wayne Mery 3 months ago

  • Archived

Plans for Thunderbird to support Microsoft Exchange Server?

Considering so many companies have adopted Microsoft Exchange/Outlook365 and their IT departments have locked out other communication protocols, are there any plans to ad… (read more)

Considering so many companies have adopted Microsoft Exchange/Outlook365 and their IT departments have locked out other communication protocols, are there any plans to address this in Thunderbird? Right now a lot of us can't use it because of this limitation. The only solutions so far appear to be Owl (for purchase) or DavMail (which requires a separate OpenJDK 8 installation). This is a fundamental need in Thunderbird rather than a third party add-on. I like the look of Thunderbird but, alas, am not able to use it.

Asked by Jerry Mahun 1 year ago

Last reply by Wayne Mery 3 months ago

stop donation

I was unable to install Thunderbird download, as Windows prevented it. I believe this is due to the fact that my laptop was given to me, and not registered in my name. … (read more)

I was unable to install Thunderbird download, as Windows prevented it. I believe this is due to the fact that my laptop was given to me, and not registered in my name. I therefore opened an email account with tutu, after donating $41 USD to Mozilla. I wish to stop this payment please. My email address is [edited email from public community support forum] I appreciate your help,

Ron Axelson

Asked by ronaxelsonygm 3 months ago

Last reply by James 3 months ago

Financial support

How can I check if I am supporting Mozilla financially? I just received an email asking for a donation but thought I was already donating. Is there somewhere in my accou… (read more)

How can I check if I am supporting Mozilla financially? I just received an email asking for a donation but thought I was already donating. Is there somewhere in my account settings where I can check if/how I am donating?

Asked by davepoole 3 months ago

Last reply by david 3 months ago