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Firefox UI Freezes in 107

The entire Firefox UI freezes frequently after updating to 107. The freezes occur while navigating to a page or shortly after (e.g. clicking a link or entering a search t… (read more)

The entire Firefox UI freezes frequently after updating to 107. The freezes occur while navigating to a page or shortly after (e.g. clicking a link or entering a search term into the search bar). The freezes last for about 2 to 10 seconds. During the freeze the entire UI is unresponsive and does not respond to any mouse or keyboard input. However, animations like the page loading spinner where the favicon is on the tab continue to move.

Asked by matthew.ickstadt 6 days ago

Last reply by jonzn4SUSE 16 hours ago

Unable to log in to Fidelity.com - Firefox says "Performing TLS handshake . . ."

When I try to log in to Fidelity.com using Firefox, there is a very long delay (until timeout), while the status bar at the bottom of the screen says "Performing TLS hand… (read more)

When I try to log in to Fidelity.com using Firefox, there is a very long delay (until timeout), while the status bar at the bottom of the screen says "Performing TLS handshake . . ." This does not happen on other websites. Does anyone else have this problem, or any suggested solution?

Asked by Jim's Firefox Account 1 day ago

Last reply by jonzn4SUSE 18 hours ago

Unable to connect to one URL / website

When attempting to connect to https://FIDELITY.COM it continues at "performing a TLS handshake to CFA fidelity.com , but won't connect . Never had this issue. All my … (read more)

When attempting to connect to https://FIDELITY.COM it continues at "performing a TLS handshake to CFA fidelity.com , but won't connect .

Never had this issue. All my other bookmarks work fine.

Fidelity tech support could not identify a problem on their end. Have had clients experience same problem.

Suggested I try Microsoft Edge browser , which works.

Would prefer to connect with Firefox.

Any help is appreciated.

Asked by mrrv001 1 day ago

Last reply by lemoi50 19 hours ago

Comment sections

Comment section Wall Street Journal stopped working right in the middle of actively using it. Edge works fine. 107.0.1 64 bit. Very strange, happened as I was in the … (read more)

Comment section Wall Street Journal stopped working right in the middle of actively using it. Edge works fine.

107.0.1 64 bit. Very strange, happened as I was in the middle of using it.

Asked by vetbird 1 day ago

Last reply by Dropa 1 day ago

printer

recently installed new dell inspiron 3880 with windows 10. current canon mp280 printer worked normally. few days later microsoft offered an upgrade to windows 11 which I … (read more)

recently installed new dell inspiron 3880 with windows 10. current canon mp280 printer worked normally. few days later microsoft offered an upgrade to windows 11 which I took. printer still works normally on google chrome, but when I try to print on firefox, I get a pop-up saying 'save print output as' on the top and requesting a file name on the bottom. downloaded the latest driver from canon. no improvement. how can I get the printer to work on firefox?

Asked by b_lebrecht 1 day ago

Last reply by jonzn4SUSE 1 day ago

Support for Google Maps JavaScript API

I am using Virb Edit 5.4.3 ( on a Windows PC) (It works fine on my Apple laptop.) and when I import GPX Metrix I get a message stating "you are using a browser that is no… (read more)

I am using Virb Edit 5.4.3 ( on a Windows PC) (It works fine on my Apple laptop.) and when I import GPX Metrix I get a message stating "you are using a browser that is not supported by the Google Maps JavaScript API. Being an old geezer of 75, I have no idea what that means. Is there a setting in Firefox that I can change to fix that or what? Appreciate the help. Thanks, Robin T. Leeman [email removed from public]

Asked by nibornameel 2 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Auto play on web sites

How do I stop websites from auto playing videos that I don't click on? Don't remember this being a problem before the latest updates. Getting tired of wasting my limited,… (read more)

How do I stop websites from auto playing videos that I don't click on? Don't remember this being a problem before the latest updates. Getting tired of wasting my limited, paid for, data.

Asked by luckystarranch 2 days ago

Last reply by cor-el 1 day ago

MS Outlook 365 on Firefox

I am running MS Outlook 365 on Firefox. But the Outlook implementation does not fit in within the Firefox window so I have to move the slide to the left and right to eith… (read more)

I am running MS Outlook 365 on Firefox. But the Outlook implementation does not fit in within the Firefox window so I have to move the slide to the left and right to either read the message preview or see the the buttons on the left or the complete list of emails. Changing the Firefox zoom or font size does not address it. Is there a solution? Thanks

Fred

Asked by frederic.fahey 2 days ago

Last reply by jonzn4SUSE 2 days ago

firefox will not play audio.

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC b… (read more)

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC because the sound works on every other app, just firefox wont play audio PLEASE HELP

Asked by cheezyelyah930 3 months ago

Last reply by yellowhue 2 days ago

google maps layers>more>labels toggle button not working

the labels toggle button on google maps is unresponsive in both satellite and maps views. where do i find a setting to allow this button to become active? can i program t… (read more)

the labels toggle button on google maps is unresponsive in both satellite and maps views. where do i find a setting to allow this button to become active? can i program the button to become active? thanks for any help.

i'm on windows 11 and use firefox web browser. both are up to date. i tried it on the microsoft edge browser and it works.

i've tried disabling all addons, restarted firefox, and problem still exists.

next i went through all of my firefox settings and toggled those that might apply. problem still exists.

next went into about:config and checked all settings not set at default. toggled any that might apply. problem still there.

any other suggestions in the community? is there a particular area of firefox i should look into closer. i would prefer not to have to reinstall or reconfigure firefox on a wholesale level. i have it highly customized and it would take multiple hours over a number of days to get everything back to where it is. this is the only site giving me a problem, and only this function on the site.

under layers/more the globe view toggle works fine, only the labels view toggle is not working.

i inspected the button element in 'firefox inspect' and found the attribute disabled="false". google maps is not honouring the attribute. when i remove the attribute, the button works. i cannot apply this across sessions though.

Asked by softedge 1 month ago

Last reply by cor-el 3 days ago

Is there a way to add a background image to the firefox homepage ?

I would like to set Firefox homepage with a background image. I don't seem to be able to find one anywhere. I am a novice at computer related issues, and require step by … (read more)

I would like to set Firefox homepage with a background image. I don't seem to be able to find one anywhere. I am a novice at computer related issues, and require step by step basic help. Surely there must be a way to change the background image, I managed to do it in Chrome but Firefox illudes me. Thanks for any help in advance.

Asked by tango.lima6 3 days ago

Last reply by TyDraniu 3 days ago

Receive error message first time I click to open Firefox

I'm running 64 bit Win 11 Pro Version 21H2 OS Build 22000.1219 and Firefox 107.0, and the first time I click to open Firefox, I receive message "Windows cannot access the… (read more)

I'm running 64 bit Win 11 Pro Version 21H2 OS Build 22000.1219 and Firefox 107.0, and the first time I click to open Firefox, I receive message "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item". If I clear the error box and click again, Firefox comes up normally. This happens every time I bring up Firefox. It's not a show-stopper, but very annoying.

Thanks for your help Mike Harmon [email removed from public]

Asked by mharmon 4 days ago

Last reply by cor-el 3 days ago

Address bar behavior

Hi, is there a way to change the start direction of shift+arrow left/right in the address bar when it suggests an address for completion? It's the other way around in chr… (read more)

Hi,

is there a way to change the start direction of shift+arrow left/right in the address bar when it suggests an address for completion? It's the other way around in chrome and I got very used to it over the past years. now since I switched to firefox recently it's annoying me somewhat that I can't use this shortcut which I used like 20+ times a day before.

Here is an example, I'm starting to type an Address and then after 3-4 letters starting to press shift+arrow left/right. In Chrome it moves from where I stopped typing (which makes more sense for me at least): https://screencloud.de/638c84d6e432c.gif In Firefox is starts from the end of the suggested URL (which is kinda useless in most cases): https://screencloud.de/638c8507d973f.gif

If there isn't an option for that I'd suggest adding one maybe, cause It's really helpful to quickly correct somehing without having to touch the mouse ot type the entire address out by hand if the suggested url is really long.

Thanks a lot in advance!

Asked by Ace 4 days ago

Last reply by cor-el 3 days ago

where are bookmarks?!

It's so maddening trying to do something as simple as accessing all my bookmarks! Why?! It's an integral feature of browsing that pinheads around the globe, like me, us… (read more)

It's so maddening trying to do something as simple as accessing all my bookmarks! Why?! It's an integral feature of browsing that pinheads around the globe, like me, use on a regular basis? Why does it have to be a mystery easter egg hunt just to find them?! Why does it have to be one of the major topics on your Support page instead of simple, and user friendly, so it's not one of the likely topics people need help with? When I click on the bookmarks symbol, I can access the most recent bookmarks but not the rest. I searched online and the help said to access them in the Library. Where the [expletive] is the library? It's not visible. Not in Settings. Is this browser made for masochists that love torture?! Ahhhgggg!

Asked by hilljefy 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Printing McDonald's coupon cuts off the date and coupon number

When I print a McDonald's coupon, the date and coupon number does not come out. These are the most important components of the coupon. I can easily print in other browser… (read more)

When I print a McDonald's coupon, the date and coupon number does not come out. These are the most important components of the coupon. I can easily print in other browsers. Your security default is a trifle too high.

Asked by Paul Archibald 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago