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Bookmarks all gone

All of a sudden, through nothing I have done, ALL my bookmarks are gone. I CAN'T even bookmark anything either. What have you done. Until this is fixed I will not longer … (read more)

All of a sudden, through nothing I have done, ALL my bookmarks are gone. I CAN'T even bookmark anything either. What have you done. Until this is fixed I will not longer use Firefox.

Asked by Mary 18 hours ago

Last reply by Konstantina Papadea 10 minutes ago

I can't use firefox on my computer anymore.

I am not able to use Mozilla Firefox on my computer. It's the only browser I have been using. When I tried logging in today, I got a pop up the said: 147.0.1 is not compa… (read more)

I am not able to use Mozilla Firefox on my computer. It's the only browser I have been using. When I tried logging in today, I got a pop up the said: 147.0.1 is not compatible with min version 147.0, max version 147.0. Try to reinstall. I reinstalled but no luck. Please help. I need my bookmarks.

Asked by Eva Bingham 1 day ago

Last reply by Mickaël 18 hours ago

Creating a BACKUP file for Firefox to my usb drive.

I love my current Firefox settings, bookmarks, folders and color, background image, dark mode. All I want to do is to create a Firefox browser backup file. I don't want t… (read more)

I love my current Firefox settings, bookmarks, folders and color, background image, dark mode. All I want to do is to create a Firefox browser backup file. I don't want to restore or sync anything. I just want a backup file in case of computer failure to restore to my next computer if ever necessary. I'm using Windows 10. I think they used to be "json" files? The only "Backup" link in the menu only addresses Restoring from a file. I just want to create a backup file for this current browser just the way it is. Is there a simple solution? Thank you SO much!!

Asked by Edward F Thomas 1 day ago

Last reply by dessertdish 1 day ago

Edit e-mail

How do I edit my e-mail address to a new one? I have to change all my accounts due to my current e-mail provider retiring their domain and switching to a new one. … (read more)

How do I edit my e-mail address to a new one? I have to change all my accounts due to my current e-mail provider retiring their domain and switching to a new one.

Asked by jtallent 1 day ago

Last reply by wirkutskijkarl 1 day ago

Site won't open properly

We are a high school alumni association and Firefox is used primarily for our social media sites but yesterday it started not opening our Facebook page properly - doesn't… (read more)

We are a high school alumni association and Firefox is used primarily for our social media sites but yesterday it started not opening our Facebook page properly - doesn't open the whole page, won't open the comments and if you click on something it just sits and spins

Asked by manateehighalumni 2 days ago

Last reply by Denys 2 days ago

Re: Unable to get Whatsapp web on Mozilla browser.

Good Morning, I have been trying to access Whatsapp web through the Mozilla browser but i have been unable now for the last four weeks. When i use other browsers then i … (read more)

Good Morning, I have been trying to access Whatsapp web through the Mozilla browser but i have been unable now for the last four weeks. When i use other browsers then i am able to access the internet. Thank you.

Regards, Gitonga

Asked by Georgiadis Gitonga 3 months ago

Last reply by mallupated123 2 days ago