Showing questions tagged: Show all questions

Latest version cloaked. Is something trying to hack Mozilla

I have version 130.0.1. I keep getting popups prompting me to update. I'm skeptical at popups so I go to check what is the latest version at Mozilla.com. They don't di… (read more)

I have version 130.0.1. I keep getting popups prompting me to update. I'm skeptical at popups so I go to check what is the latest version at Mozilla.com. They don't display that; they only want to automate an update. I won't do that. I want to see what is being updated and to what version before I download and execute some unknown automated process. Mozilla should know better than try to cloak an update on us. We are the ones that use Mozilla because of all the "automated" trouble and hijacks out there.

Asked by PC 2 days ago

PC random freeze watching video in Firefox

About two or three times a month the PC randomly freezes completely if a video is running in the actual Firefox browser (regardless of the site, regardless of whether it … (read more)

About two or three times a month the PC randomly freezes completely if a video is running in the actual Firefox browser (regardless of the site, regardless of whether it is in the active tab or in the background). First the image freezes, after about 10 seconds the sound freezes. Only a hard reset helps. The problem is observed both in actual Windows 11 and in Manjaro Linux. In games, rendering, stress tests and other PC works stably, does not freeze. How to solve this problem?

Asked by extrem0 1 month ago

Last reply by extrem0 2 days ago

Specific site access

I frequently use the following site: https://qglobal.pearsonassessments.com/qg/ with my Firefox browser. Last night it would not complete the login process. I tried sever… (read more)

I frequently use the following site: https://qglobal.pearsonassessments.com/qg/ with my Firefox browser. Last night it would not complete the login process. I tried several different accounts, typed in the information rather than using the auto-fill and also cleared the cache. Multiple attempts. No luck. Then I tried using the browser, Edge, and it completed the login. There was a new update to Firefox in the last couple days. Could that be the problem? I contacted the tech support at the Pearson Assessments and they tried it from their computer, on Firefox, and it worked. But their Firefox was not the most updated version.

Thank you.

Asked by Jan 3 days ago

Problems loading Google websites

Since a few weeks ago, I have had problems with Firefox "hanging" when trying to access Google sites; this includes typing something into the search window on the address… (read more)

Since a few weeks ago, I have had problems with Firefox "hanging" when trying to access Google sites; this includes typing something into the search window on the address bar. Sometimes, changing the URL from "google.com" to "google.co.uk" or vice versa causes the site to load, but not always, and with Google maps, sometimes the site partially loads - e.g. satellite view and some icons missing. I have never seen this on Firefox with non-Google sites, nor on Chrome/Edge with Google sites. I have tried the other suggestions here, such as disabling anti-virus, clearing proxy (not that I use one anyway) etc, and clearing the DNS and HTTP caches, to no avail. I have no relevant extensions. What is particularly strange is that when a URL is not loading, if I open Chrome and type in that same URL, it will load immediately there and also immediately in Firefox (sometimes needing a refresh). I have seen other reports online of similar issues in recent weeks from other users, which makes me feel that it may be related to a recent Firefox update.

Asked by Nigel123 3 days ago

firefox keeps crashing directly at start

Hi, Firefox keeps crashing directly at start within seconds. I deleted Firefox and then reinstalled it again with no difference. I took away all my extensions, plugins a… (read more)

Hi,

Firefox keeps crashing directly at start within seconds. I deleted Firefox and then reinstalled it again with no difference. I took away all my extensions, plugins and so forth. Firefox is updated to the latest version. Reloaded pages and I have minimal programs running in the background. I did malware and virus scans. I still cannot seem to find what the culprit is.

Thanks in advance Louie J

Asked by Asswipe No1 4 days ago

Firefox Icon has been replaced by white and blue icon

The Firefox Icon has somehow been replaced by a white rectangle containing a smaller blue rectangle inside of it. See screenshots showing the shortcut on my desktop as w… (read more)

The Firefox Icon has somehow been replaced by a white rectangle containing a smaller blue rectangle inside of it. See screenshots showing the shortcut on my desktop as well as in the task bar. What happened and how do I fix this? I have spent hours multiple days trying to find answers on the web and on my machine. Please help. Thank you.

Asked by cheril3 6 days ago