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I never requested your vpn but apparently it's on my computer anyway. I already have a vpn that I use.

I don't know how or why but apparently Mozilla VPN has been installed on my computer. I don't think I ever requested it as I have Express VPN and I never subscribed to it… (read more)

I don't know how or why but apparently Mozilla VPN has been installed on my computer. I don't think I ever requested it as I have Express VPN and I never subscribed to it. I've attached a screenshot and I don't know what else this could mean (note: I am technologically challenged). I didn't have my Express VPN turned on at the time I took this picture.

Solved 2

Built in VPN not appear at all

Latest update shows a new built in Firefox VPN provided but there is not any icon etc to start. Nothing about it on my Firefox browser. I checked at " customize toolbar "… (read more)

Latest update shows a new built in Firefox VPN provided but there is not any icon etc to start. Nothing about it on my Firefox browser. I checked at " customize toolbar " and nothing for a VPN even there. I am from Turkiye. I need it . Thank you.

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no prompt for build in vpn switch on

Hi there, I'm on the 149 download from Firefox, but I didn't get the prompt to switch on the build in VPN. Is it not rolled out in Australia yet? Hope to hear from you. W… (read more)

Hi there, I'm on the 149 download from Firefox, but I didn't get the prompt to switch on the build in VPN. Is it not rolled out in Australia yet? Hope to hear from you. Warm regards, Nicola

Solved 4 109

Why does VPN only show up in some Firefox instances?

I'm in Canada, when i updated the first Firefox instance had VPN show up but when i opened another it did not (the one with my Firefox account). When i opened a third it … (read more)

I'm in Canada, when i updated the first Firefox instance had VPN show up but when i opened another it did not (the one with my Firefox account). When i opened a third it was also available.

How do i get it on my main profile which has this account, i use multiple Firefox instances to separate my browsing (Reddit, main, shopping).

Solved 2 36

VPN Availability

I bought two new computers, and installed Firefox on both. Oddly, the Dell computer has Ff VPN; the ASUS does not? They are used in the same household, same location--w… (read more)

I bought two new computers, and installed Firefox on both. Oddly, the Dell computer has Ff VPN; the ASUS does not? They are used in the same household, same location--wonder why only one computer has the Ff VPN, fearing it is something I may have set up incorrectly. Thanks.

Solved 2 27

VPN option is not showing in my browser

When i updated my browser today it showed me a page which said that VPN can be used by clicking on the VPN button in toolbar so i tried to do it but it is not showing in … (read more)

When i updated my browser today it showed me a page which said that VPN can be used by clicking on the VPN button in toolbar so i tried to do it but it is not showing in my browser and also it is showing nothing related to VPN in settings.

Solved 1 129

Cannot find or turn on Firefox VPN.

I'm using FF 150.0 on a Windows 11 PC. I've signed into my Mozilla account but cannot find any mention of the Firefox VPN anywhere on the toolbar or menus except for the… (read more)

I'm using FF 150.0 on a Windows 11 PC. I've signed into my Mozilla account but cannot find any mention of the Firefox VPN anywhere on the toolbar or menus except for the splash page that says "Try FF VPN". I'm in Colorado, US. Anyone have a clue?

Solved 1 55

vpn icon not visible

Hello, This morning after opening firefox, I got a window "what's new in firefox", with this written: Free VPN Extra privacy. No extra cost... I clicked on turn it on, b… (read more)

Hello, This morning after opening firefox, I got a window "what's new in firefox", with this written: Free VPN Extra privacy. No extra cost... I clicked on turn it on, but I cannot see the VPN setup prompt nor the vpn icon... Is it because it is not available in my country (Denmark)? Thanks. Patrice

Solved 3 65

No VPN-Button

I'm using Firefox 150, but I don't see a VPN button, not even in the extension drop-down menu. There's only a new button for my Firefox account (F). When I click it, I … (read more)

I'm using Firefox 150, but I don't see a VPN button, not even in the extension drop-down menu. There's only a new button for my Firefox account (F). When I click it, I can only choose the paid VPN options.

Solved 13 110