Showing questions tagged: Show all questions
  • Solved

Strange graphical artifacts behind profile images on new profile selector

My profile images have weird graphical issues behind the profile images. I don't find anyone else mentioning this but I am sure I am not the only one. What can I do to fi… (read more)

My profile images have weird graphical issues behind the profile images. I don't find anyone else mentioning this but I am sure I am not the only one. What can I do to fix this, it is very annoying.

Asked by Stephen 1 week ago

Answered by Denys 1 week ago

Lost bookmarks and data

I've lost my bookmarks after Firefox restarted after computer crash today. The bookmarks library is empty, and I could not find another profile. I could not find "Old Fi… (read more)

I've lost my bookmarks after Firefox restarted after computer crash today. The bookmarks library is empty, and I could not find another profile. I could not find "Old Firefox Date" on my desktop.

I'm on a Macbook Air, Apple M2, Sequoia 15.3.1

Asked by karenyengel 1 week ago

password set up isn't working as it should

Hi, I set a primary password so that this is required when I first sign in to Firefox but although the request for the password shows up, I realise I only need to press '… (read more)

Hi, I set a primary password so that this is required when I first sign in to Firefox but although the request for the password shows up, I realise I only need to press 'cancel' and firefox is opened.

Asked by jebrick3 1 week ago

Last reply by TechHorse 1 week ago

I can't get the 'Trouble shoot' mode to light up in the 'Help' button in the bar

Look at the attachment image. The 'Help' in the Firefox bar won't work anymore. I'm not able to get the Troubleshoot Mode to work. Donna Hall [edited email from commun… (read more)

Look at the attachment image. The 'Help' in the Firefox bar won't work anymore. I'm not able to get the Troubleshoot Mode to work.

Donna Hall [edited email from community support forum]

Asked by Donna Hall 1 week ago

  • Solved

"Always ask you where to save files" - but it's not asking

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, i… (read more)

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, if I try to download a file from Google Drive. Is anyone else having this problem? Is there something I can do about it?

Asked by Barubiito 5 months ago

Answered by MarkRH 5 months ago

Pop Up Blocker Not Working

FF does not block pop ups when box checked. Firefox Permissions yesterday blocked Pop Up for viewing my online documents with message "Permission to access file denied… (read more)

FF does not block pop ups when box checked.

Firefox Permissions yesterday blocked Pop Up for viewing my online documents with message "Permission to access file denied" .

I was able to view my online documents after Adding the merchants website to Firefox Permission Exception for Pop Ups, clicked "Allow" and Clicked "Save Changes".   

Next day, the Merchants website no longer appear in Permission Pop Up Exceptions Window, its now empty.

And now I am no longer able to block viewing my online documents as Pop Ups - my online documents are no longer Blocked when I click the "View" button -even though Permission Block Pop Ups box is checked and no websites appear in Permission block Pop Ups Exception Window.

I have tried a few suggestions from Reddit which did not solve the issue.

Please help.

Asked by clb6 1 week ago

Freezed toolbar after trying to move a tab.

Hi, I tried to drag and move a tab (worked everytime till now). After I tried to move it toolbar freezed (The image is what I mean by toolbar). Url bar, forward, backwar… (read more)

Hi, I tried to drag and move a tab (worked everytime till now). After I tried to move it toolbar freezed (The image is what I mean by toolbar). Url bar, forward, backward, refresh and 3 lines for settings doesnt work. Only things that works is downloads and side bar. I can also click on tabs and they will open, but moving them wont work. Drag and move options is True.

When I try to quit and reopen firefox, everything works fine until I try to move a tab again. I tried editing the tool bar and default toolbar settings, that wont work either.

Asked by jan.josef.sanak 1 week ago

notifications

Good evening, I have a problem with notifications, they suddenly stopped coming from the websites on my Mac computer, please what should I do?Please, if you can fix it, b… (read more)

Good evening, I have a problem with notifications, they suddenly stopped coming from the websites on my Mac computer, please what should I do?Please, if you can fix it, because I don't know, I will also send you the version of the rest of my Mac's accountant. as well as the problem with notifications not coming to me. as well as the Firefox update.

Asked by GIANNIS SISMANIDIS 1 week ago

Double Versions of Firefox, Cannot Delete Just One of Them

I'm running Firefox 147.0.2 on a 2020 MacBook M1, with Tahoe 26.2, and appear to have 2 versions of 'identical' Firefox on my machine. Applications shows only 1, but the… (read more)

I'm running Firefox 147.0.2 on a 2020 MacBook M1, with Tahoe 26.2, and appear to have 2 versions of 'identical' Firefox on my machine. Applications shows only 1, but there are 2 distinceticons on my Tool Bar. I'd like to delete one of them, but can't do it successfully. Any help appreciated!

Asked by lwintriss 1 week ago

  • Blocat

Can't get verification codes emails from Firefox

I have tried 4-5 times today unsuccessfully to setup my Firefox browser on my new Mac laptop. Cannot seem to actually receive any emails from Firefox with the verificatio… (read more)

I have tried 4-5 times today unsuccessfully to setup my Firefox browser on my new Mac laptop. Cannot seem to actually receive any emails from Firefox with the verification codes. Have checked my spam filters, no emails sent there. Nothing sent to other email folders. Made sure accounts@firefox is in my address book. Not forwarded to another email address. And have sent test emails to my account associated with my Firefox account. They come thru successfully. But nothing at all from Firefox. Is there an email problem today from the Firefox servers?

Asked by Marilyn 1 week ago

Last reply by Denys 1 week ago

  • Solved

Data Breach alert

I received an email from breach-alerts@mozilla.com informing me that Mozilla Monitor⁩ discovered a data breach that includes my personal information: Unfortunately, I do… (read more)

I received an email from breach-alerts@mozilla.com informing me that Mozilla Monitor⁩ discovered a data breach that includes my personal information: Unfortunately, I don't know if this is a legitimate email from Mozilla. Can anyone confirm if it is or is not?

Thanks

Asked by RichZas 1 week ago

Answered by Mark 1 week ago