Firefox Community Forum

helloooo

i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0

problem: - when I try to create a backup, i get the error: “Hmm, there was a problem with the backup. Please try again in a few minutes.”

what I have already tried: - enabled and disabled backup password - changed the backup folder/location - cleared browser cache - tested across multiple updates (issue persists)

- backup is enabled, but I cannot create one - the error occurs every time - restarting the browser and system did not help

Hello, when automatic offline backup in stable firefox was first introduced, it worked perfectly fine. It created automatic backups in folder I pointed to. Unfortunately few weeks later it stopped working completely, no idea why. I tried following support article, which is limited to turning backup off, deleting folder and turning it on again. Unfortunately it did not help. As soon as backup starts, it gives me error and does not create any file. It shows "creating backup..." for few seconds, then this banner disappears and only error banner remains.

Can you suggest me advanced troubleshooting for this? Maybe there is some log file which could point me in right direction?

I am wondering if it is some issue with Polish language, because I point to D:\Firefox backup\Restore Firefox but it creates "Przywróć Firefoksa" folder.

helloooo

i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0

problem: - when I try to create a backup, i get the error: “Hmm, there was a problem with the backup. Please try again in a few minutes.”

what I have already tried: - enabled and disabled backup password - changed the backup folder/location - cleared browser cache - tested across multiple updates (issue persists)

- backup is enabled, but I cannot create one - the error occurs every time - restarting the browser and system did not help