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Old version of firefox keeps opening porn sites randomly

Hello. Im new to the Mozilla Support community I am running a Japanese Windows XP SP3 on VMWare Workstation 16, i have downloaded a old version of firefox, due to newer v… (read more)

Hello. Im new to the Mozilla Support community

I am running a Japanese Windows XP SP3 on VMWare Workstation 16, i have downloaded a old version of firefox, due to newer versions not working on xp

And heres the issue: Firefox keeps opening tabs randomly which are related to pornographic websites like xxnx, pornhub, evilangel n' etc..

Heres things ive tried, but didnt work: -Install tdsskiller & scan -Scan with Avast Antivirus -Uninstalling Firefox and delete registry entries -Getting IE8 or G**gle Chr*me for Windows XP SP3

Any way to resolve this problem? i can't watch these things!

Asked by mm321 23 hours ago

Last reply by mm321 2 hours ago

  • Solved

firefox will not load any pages and launches with a dialog box that displays nothing.

I have had this issue before and uninstalling and reinstalling has fixed it in the past. Today when I opened firefox it prompted me to update , which I did without thinki… (read more)

I have had this issue before and uninstalling and reinstalling has fixed it in the past. Today when I opened firefox it prompted me to update , which I did without thinking. Subsequently, it stopped working. I have tried: restarting my PC, running in troubleshooting mode( it wouldn't even open when I tried this), uninstalling and reinstalling using the internet installer, uninstalling and reinstalling using the offline installer ( tried on multiple hard drives, so I don't think hardware failure is the issue), installing an older version of fire fox, and installing the 32 bit version instead of the 64 bit version. The attached images show what displays upon trying to launch firefox. nothing loads, not typing an address into the search bar, not clicking on a bookmark, the only UI element that will display is the 3 horizontal line setting menu.

Asked by ecbs5001 3 months ago

Answered by jscher2000 1 month ago

Yesterday! "14 new types of 'XS-Leak' cross-site leak attacks against modern web browsers, including Mozilla Firefox."

Have Firefox blocked this and/or are there ways users can protect themselves? "14 new types of 'XS-Leak' cross-site leak attacks against modern web browsers, including G… (read more)

Have Firefox blocked this and/or are there ways users can protect themselves?

"14 new types of 'XS-Leak' cross-site leak attacks against modern web browsers, including Google Chrome, Microsoft Edge, Safari, and Mozilla Firefox."

"These types of side-channel attacks are called 'XS-Leaks,' and allow attacks to bypass the 'same-origin' policy in web browsers so that a malicious website can steal info in the background from a trusted website where the user enters information.

"The principle of an XS-Leak is to use such side-channels available on the web to reveal sensitive information about users, such as their data in other web applications, details about their local environment, or internal networks they are connected to," explains the XS-Leaks wiki.

For example, an XS-Leak attack could help a background site siphon the email inbox contents from an active tab used for accessing webmail."

https://www.bleepingcomputer.com/news/security/researchers-discover-14-new-data-stealing-web-browser-attacks/

Asked by Teresa 1 day ago

posible computer breech, someone else, not me, asked for a firefox account for my computer, this came from someone who had breeched my computer

I fear my computer was and still is Breeched.I tried to email you for support, but it bounced back! ’Sylvia Sussman( ... @mac.com) On Dec 3, 2021, at 3:54 PM, Sylvia Sus… (read more)

I fear my computer was and still is Breeched.I tried to email you for support, but it bounced back! ’Sylvia Sussman( ... @mac.com)

On Dec 3, 2021, at 3:54 PM, Sylvia Sussman <... @icloud.com> wrote:

Regarding my previous email , just sent to you today: Below is the EmaiI I received from you after my computer was breeched! I Had not signed in to Firefox accounts, but someone in Emeryville CA HAD!. The email you refer to, presumably asking for a firefox account, was NOT sent from my computer in Berkeley, CA, but from a computer in Emeryville CA pretending to being on my computer, which was then, and remains, in Berkeley ,CA. However you responded by offering that individual an account with you, on MY computer--I received tnhe correspondance between you and the breecher ofmy computer. I]Ts happened in April and I have only just figured out what had happened. I fear this individual now has access to my computor. Below is a quote of the response you sent to him/her in Emeryville CA

"Below is the EmaiI I received from you after my computer was breeched! I Had not signed in to Firefox accounts, but someone in Emeryville HAD!. The email you refer to, presumably asking for a firefox account, was NOT sent from my computer in Berkeley, CA, but from a computer in Emeryville CA pretending to being on my computer, which was then, and remains, in Berkeley ,CA. Sylvia Sussman ... @mac.com

On Apr 28, 2020, at 5:01 PM, Firefox Accounts <accounts@firefox.com> wrote:


Welcome to the Firefox family

You're signed in and ready to start exploring safely and securely.

Now get the most of Firefox by signing in everywhere you browse.

Connect another device This is an automated email; if you received it in error, no action is required. For more information, please visit Mozilla Support.

Mozilla. 331 E Evelyn Ave, Mountain View, CA 94041 Mozilla Privacy Policy Firefox Cloud Terms of Servicebold text Sylvia Sussman ... @mac.com

Asked by dogrose 1 day ago

Last reply by FredMcD 1 day ago

Firefox browser often crashes

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user exp… (read more)

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user experience is very poor. The latest Crash report ID:bp-fd4c7367-1346-4a10-a2cd-244ac0211202

Asked by cyxiu123 3 days ago

Last reply by cyxiu123 1 day ago

  • Solved

Firefox doesn't remember username, but remembers password

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox wi… (read more)

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox without WebEx there was addon which allowed to manipulate forms to prepare proper autocompletion data. This addon is not supported with WebEx anymore due to lack of proper functions. Instead Firefox Dev Team claims that mechanism built in current Firefox is enough for such tasks and mentioned addons are not needed. Seems it is wrong thinking.

I tried different approaches to save username for mentioned site but without success.

Asked by zygdresze1 1 month ago

Answered by cor-el 1 month ago

FF caused BSOD

I was recently watching a Twitch livestream when I stepped away from my PC for a moment and upon returning found it sitting at the login screen. Checking eventvwr it show… (read more)

I was recently watching a Twitch livestream when I stepped away from my PC for a moment and upon returning found it sitting at the login screen. Checking eventvwr it showed a BSOD event had occurred. The only thing actively running on my PC was FireFox with a single tab for Twitch.

Level: Critical Source: Kernal-Power Event ID: 41 BugCheckCode: 307 decimal, 0x133 hex

Windows documentation lists hex 0x133 as a DPC_WATCHDOG_VIOLATION error, and since Parameter 1 was a '0', it states, "A single DPC or ISR exceeded its time allotment. The offending component can usually be identified with a stack trace." https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x133-dpc-watchdog-violation

From Windows Debugging Tools I loaded up the DMP file and ran !analyze to see the process name listed as FF (there's more information listed, just not sure it's really useful).

PROCESS_NAME: firefox.exe MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe STACK_COMMAND: .thread ; .cxr ; kb STACK_TEXT: ffffa681`de892c88 fffff804`7581f5fa  : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx ffffa681`de892c90 fffff804`7561c3cd  : 0000de92`ad226167 ffffa681`de840180 00000000`00000246 00000000`008d0193 : nt!KeAccumulateTicks+0x20644a ffffa681`de892cf0 fffff804`7561c971  : 00000000`008d0192 00000000`00540bd4 ffffa681`de840180 00000000`00000001 : nt!KiUpdateRunTime+0x5d ffffa681`de892d40 fffff804`756167e3  : ffffa681`de840180 00000000`00000000 fffff804`76031630 00000000`00000000 : nt!KiUpdateTime+0x4a1 ffffa681`de892e80 fffff804`7561f1a2  : ffff8a08`cf6e79c0 ffff8a08`cf6e7a40 ffff8a08`cf6e7a00 00000000`00000002 : nt!KeClockInterruptNotify+0x2e3 ffffa681`de892f30 fffff804`756de055  : 00000150`3043798c ffffcb8c`9850adc0 ffffcb8c`9850ae70 ffff2a97`b5c65417 : nt!HalpTimerClockInterrupt+0xe2 ffffa681`de892f60 fffff804`757f8d4a  : ffff8a08`cf6e7a40 ffffcb8c`9850adc0 0000de80`ffc7236f 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa5 ffffa681`de892fb0 fffff804`757f92b7  : 00000000`00000000 00001f80`007f02c4 00000000`4af4ce39 ffff8a08`cf6e7bb8 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa ffff8a08`cf6e79c0 fffff804`75680c6b  : 00000000`80000000 fffff804`75729a99 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw+0x37 ffff8a08`cf6e7b50 fffff804`75729a99  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeYieldProcessorEx+0x1b ffff8a08`cf6e7b60 fffff804`7569a24e  : ffffa681`de843240 ffffa681`4afc988a ffffcb8c`b0c73480 ffffcb8c`ac2e3040 : nt!ExpGetPoolTagInfoTarget+0x149 ffff8a08`cf6e7bb0 fffff804`75699534  : ffffa681`de840180 00000000`00000000 00000000`00000008 00000000`005408f1 : nt!KiExecuteAllDpcs+0x30e ffff8a08`cf6e7d20 fffff804`757fe2e5  : 00000000`00000000 ffffa681`de840180 00000000`00000000 000001d3`21056910 : nt!KiRetireDpcList+0x1f4 ffff8a08`cf6e7fb0 fffff804`757fe0d0  : 00000081`e2df8c90 00000000`00000000 000001d3`18d58b28 00000081`e2df8b90 : nt!KxRetireDpcList+0x5 ffff8a08`d1eefa90 fffff804`757fd79e  : 000001d3`00000000 00000000`00000001 000001d3`2105a4e0 ffff8a08`d1eefb40 : nt!KiDispatchInterruptContinue ffff8a08`d1eefac0 00007ff8`acdd7bd7  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDpcInterrupt+0x2ee 00000081`e2def0b0 00000000`00000000  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`acdd7bd7

I checked FF `about:crashes` and it doesn't show any crash report there (presumably because the system BSOD and it did not have a chance to do anything).

Just wondering if anyone else has seen this issue and how/if they resolved it. In searching around it seemed like some folks suggested disabling hardware acceleration as there may be incompatibility issues with FF and GPU drivers. I checked under FF settings and it has "Use recommended performance settings" enabled, but there are no sub-options specific for hardware acceleration.

Some basic system specs: MoBo: Gigabyte B550 Vision D-P (BIOS F13e, latest available) CPU: AMX Ryzen 7 5800X GPU: Gigabyte GeForce 3060Ti (driver 30.0.14.7141, latest one available)

Running on FF 94.0.2 (64-bit), the latest update.

Asked by SirCobalt 1 day ago

  • Solved

In my browser is a pic of an ugly man. When you click on him it says Browser is under remote control (reason:De

That ugly man in the browser won't let me enter websites or pages within the website ,like sweepstakes entries on Cabela's website for example. My numbers are [phone numb… (read more)

That ugly man in the browser won't let me enter websites or pages within the website ,like sweepstakes entries on Cabela's website for example. My numbers are [phone number]. Michael Lodsin When I open Firefox, there are 3 or 4 blue screens pop up to make excutible orders to my computer, I always click them off. but they we not always there. Is someone using my computer from afar, or worse tracking my keystrokes or monitoring me ?

Asked by nocowfarm2001 2 days ago

Answered by FredMcD 2 days ago

The browser crashes frequently

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface. report i… (read more)

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface.

report id: bp-61a7e2c3-3ce8-4856-9941-587d20211122 bp-e7ef6793-584d-448b-ac6d-1c0a90211122 bp-4a81c954-4ee7-4726-b8cd-7105b0211122

Asked by David 1 week ago

Last reply by David 2 days ago

Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support. It is now clear that the problem is with the Fir… (read more)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

Asked by JandNL 2 months ago

Last reply by JandNL 2 days ago

Change .pdf files icon back to Adobe Reader

Good People, Followed screen pop-up to make Firefox default browser. Now all *.pdf files have Firefox icons and open as .html pages, I think! Seen some solutions, but for… (read more)

Good People, Followed screen pop-up to make Firefox default browser. Now all *.pdf files have Firefox icons and open as .html pages, I think! Seen some solutions, but for older versions of windows and followed procedure: go to Adobe, Edit, Preferences, General, 'Select Default PDF Handler', as dialog Does not have Adobe Reader XI, step two was Change to Adobe Reader DC, clicked continue, but NO Windows Configuration Screen appears. Using Version 94.0.2 (64bit) with Windows 10. Also, help answer said not necessarily a Firefox problem, also within Adobe Reader. Not comfortable with changes to be made in the registry. James

Asked by JJEULER 4 days ago

Last reply by JJEULER 2 days ago

Firefox crashing when rendering maps

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar … (read more)

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

Asked by conrad 3 days ago

Last reply by FredMcD 2 days ago

Firefox crashing

Continuing to have issues with pinned tabs and, worse, Firefox crashing...like y'day with loss of all pinned tabs on powering up today?! Have posted issue several times … (read more)

Continuing to have issues with pinned tabs and, worse, Firefox crashing...like y'day with loss of all pinned tabs on powering up today?! Have posted issue several times with "FredMcD" being unable to help but who escalated the problem...with no response from Mozilla/Firefox! Needlessly spending a great deal of time restoring pinned tabs but sometimes cannot find them all. Does the "800 lbs" Mozilla care?

Asked by WhiteBimmer 3 days ago

Very slow site loading due to Windows Firewall.

Hello together. I'm experiencing the same problem as discussed in this cases that is not solved yet: https://support.mozilla.org/en-US/questions/1312836 https://support.m… (read more)

Hello together.

I'm experiencing the same problem as discussed in this cases that is not solved yet: https://support.mozilla.org/en-US/questions/1312836 https://support.mozilla.org/en-US/questions/1333547 https://support.mozilla.org/en-US/questions/1321038

Symptoms: After FF starting it loads pages fast enough. After several minutes of using pages start be loading very slow. Loading slowness increases until it becomes blocked continuously. Reload button has no effect. I tried everything from here: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - No effect.

Work around done: When windows is loading in Safe Mode the problem disappeared. If I disable Windows Defender Firewall the the problem disappear and appear after firewall enabling again in several minutes (same as after FF restarting) When I go to <current network settings> and switch Network Profile from Public to Private or from Private to Public the problem disappear but goes back just in several minutes (same as after FF restarting). Windows 10 Restorehealth has no effect, and reports that everything is OK with system files (DISM.exe /Online /Cleanup-image /Restorehealth ) The most strange thing Windows 10 In-place Upgrade has no effect.


I found out the core of problem is that Windows Firewall is blocking FF internal interprocess communication on local TCP ports. Yes, you would say it is not possible and firewall doesn't affect local port communication but in my case it is a fact. I used the ProcessMonitor from Windows Sysinternals, and Windows Defender Firewall with Advanced Security log. Screenshots shows this fact. On first two lines from Firewall log you see a Local Port Communication blocking, on ports 1401 and 1400. Next Screenshot from ProcessMonitor shows (see blue colored lines) that it was exactly FF communication, where I was trying to reload a page several times.

Any ideas what to do with it? It seems like Microsoft’s way fighting a concurrent web browsers, but I hope it isn’t.

Now I use FF version 94 but the problem starts from 88. I was trying FF downgrading to version 75 with no effect.

Asked by igor19 4 days ago

Last reply by igor19 3 days ago

PR_CONNECT_RESET_ERROR - Kaspersky Internet Security is ON

Have been trying to fix this problem - FF works beautifully if Kaspersky Internet Security is OFF but cannot access any websites when it is ON - just this PR_CONNECT_RESE… (read more)

Have been trying to fix this problem - FF works beautifully if Kaspersky Internet Security is OFF but cannot access any websites when it is ON - just this PR_CONNECT_RESET_ERROR page.

Kaspersky support has been assisting but no solutions as yet. Any help from Mozilla is appreciated. This has been going on for 4 days now.

Using FF version 94.0.2 (64-bit) on Windows 10.

I've tried debugging the extension, errors in attachment

Asked by rgarzaroli 3 days ago

Last reply by FredMcD 3 days ago

Have new tabs open the same local file as my homepage

I've browsed through a dozen of posts now and so far got my homepage to show me my local file. The problem is that I want this local file to also show when I open a new t… (read more)

I've browsed through a dozen of posts now and so far got my homepage to show me my local file. The problem is that I want this local file to also show when I open a new tab (Ctrl+T).

I've configured an autoconfig based on another post I read, currently have this:

In my autoconfig.cfg: // first line is a comment var {classes:Cc,interfaces:Ci,utils:Cu} = Components; var newTabURL = "path_to_my_file.html"; aboutNewTabService = Cc["@mozilla.org/browser/aboutnewtab-service;1"].getService(Ci.nsIAboutNewTabService); aboutNewTabService.newTabURL = newTabURL;

In my autoconfig.js: // pref("general.config.filename", "autoconfig.cfg"); pref("general.config.obscure_value", 0); //pref("general.config.sandbox_enabled", false);


I have the last line commented because it worked for the poster, but it gives me an error that firefox couldn't load my autoconfig and that I should contact my sysadmin, lol. Other than that error message, it worked the same as it does now after I closed the popup.

If possible I don't want to use any extensions for this.

Asked by norasora 3 days ago

Links from certain certain websites don't open in Firefox

On the website at www.trelly.com as well as others, when I want to share a link I'm taken to my Chrome browser. I have Firefox selected as my default browser and most of … (read more)

On the website at www.trelly.com as well as others, when I want to share a link I'm taken to my Chrome browser. I have Firefox selected as my default browser and most of the time links are opened in Firefox. Is there anything that can be done to prevent some links going to Chrome?

Asked by davidleroyj 3 days ago

Sync do not work on my work computer

Hello, I try to sync with my work computer (windows 10) but nothing is imported. No bookmark, no password, nothing. I do not have any error message it seems. What informa… (read more)

Hello,

I try to sync with my work computer (windows 10) but nothing is imported. No bookmark, no password, nothing. I do not have any error message it seems.

What information could be useful to resolve this problem ? thank in advance.

Asked by pagouy 4 days ago

Last reply by FredMcD 3 days ago

Need help with an interrupted download from Mega

I was downloading a 3 GB file from Mega. Unfortunately this Mega file hosting web site downloads the file into a temporary location through the browser instead of downloa… (read more)

I was downloading a 3 GB file from Mega. Unfortunately this Mega file hosting web site downloads the file into a temporary location through the browser instead of downloading it like a normal download.

Anyways, while I was downloading, at 54% the download got interrupted saying transfer quota exceeded and I need to wait 4 hours to continue download again. and my girlfriend didn't know this so she thought my download already completed and deleted the file :( After 4 hours of waiting I was unable to continue the download since the file is no longer avaliable anymore :/

Now my question is, where this 1.5 GB file gone? I have already checked %AppData%\Mozilla\Firefox\Profiles\myprofile\storage\default\https+++mega.co.nz but it's not there, the folder size is 102 KB. I checked %AppData%\Mozilla\Firefox\Profiles\myprofile\storage\temporary too but that folder is completely empty. Also checked AppData\Local\Temp as well but it's not there either. The size of my Temp folder is just 10 MB.

While I was searching this, I saw some people saying (if I understood correct) the temporary download location of Mega isn't in hard drive, but in the RAM instead. I want to ask can anyone confirm is this actually true? and if so what happens to that space in RAM when download interrupts like this? Does it delete it from RAM automatically when I close Firefox?

Can anyone with knowledge in this regard please help me with this problem :( I am on SSD and already have a very few space left and I don't want to clutter my SSD with 1.5 GB unusuable file :(( Neither want 1.5 GB space got occupied in my RAM :((

Thank you so very much in advance.

Asked by partycat35 4 days ago

Last reply by FredMcD 3 days ago