Showing questions tagged: Show all questions

Impossible to install Firefox, error: VCRUNTIME140_1.dll

Hi, I can't install Firefox and I don't know what's going on here. Yesterday I installed the latest version of Firefox and it worked fine. Then, I turned off the laptop a… (read more)

Hi, I can't install Firefox and I don't know what's going on here.

Yesterday I installed the latest version of Firefox and it worked fine. Then, I turned off the laptop and the next day when I was going to use Firefox, it didn't load any pages. Edge was working fine, Chrome was working fine, but Firefox was not working. Trying to fix the problem, I decided to uninstall Firefox and installing it again. In order to clean even more the previous installation, I even manually deleted the C:\Program Files\Mozilla Firefox folder to remove all possible traces. I restarted the laptop and downloaded again the Firefox installer. I don't know how, but the installer detected that I had already installed Firefox before. I unchecked restart Firefox and hit the button to continue with the installation. After this, was impossible to install Firefox again. I got a message saying that the installation cannot continue because the VCRUNTIME140_1.dll was not found. The message said that this problem can be fixed by reinstalling the program, but that is not true, everytime I try to reinstall it, I get again the VCRUNTIME140_1.dll error.

After this, the installation stops and the Firefox icon appears on the desktop, but it doesn't install properly the software and when I open it, I cannot browse the Internet.

Do you know what's going on here and how to solve this?

Cheers

Asked by mrmister23 2 hours ago

Last reply by jonzn4SUSE 44 minutes ago

Chromebook still can't load firefox after flatpack installation, Chromebook, Linux.

Been desperately trying to get Firefox to run on my Acer Chromebook 315 through Linux. The app store version just isn't cutting it. I followed these instructions below as… (read more)

Been desperately trying to get Firefox to run on my Acer Chromebook 315 through Linux. The app store version just isn't cutting it. I followed these instructions below as best as I could installing linux and flatpack. I even ran a power wash and tried again.

https://support.mozilla.org/en-US/kb/run-firefox-chromeos

The icon comes up in my dash, but is gray and endlessly loading. Not sure what else I can do. I'm pretty my system is compatible. Is there another way? Am I missing something?

Thank you,

A

Asked by Stanton 3 days ago

Last reply by jonzn4SUSE 1 hour ago

  • Solved

The 96.0 update has forced my background into Dark Mode

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a… (read more)

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a setting, add on or update that can return this to normal. The theme I am using has not been updated in 2 years so I am fairly sure the update has caused this.

Asked by flippy12321207 1 week ago

Answered by jscher2000 1 week ago

Updating Firefox on a Chromebook

I downloaded Firefox on my Chromebook using the instructions found here: https://support.mozilla.org/en-US/kb/run-firefox-chromeos However, I have not been able to update… (read more)

I downloaded Firefox on my Chromebook using the instructions found here: https://support.mozilla.org/en-US/kb/run-firefox-chromeos However, I have not been able to update it since. It says updates are disabled in Firefox itself, and I have not been able to fine what files I need to update via Terminal to get the most current version. (I have been able to update other files through Terminal). Can someone please point me in the direction of how to update Firefox if installed in the manner described in the link?

Asked by weshamner 3 days ago

Last reply by jonzn4SUSE 10 hours ago

update deleted my site data

sometime last night (1-20-21), my firefox updated itself- without my permission. in the process, all my bookmarked and saved sites were deleted. is there any way to ret… (read more)

sometime last night (1-20-21), my firefox updated itself- without my permission. in the process, all my bookmarked and saved sites were deleted. is there any way to retrieve them? some were quite important.

Asked by chris.hurst22 22 hours ago

Last reply by FredMcD 12 hours ago

Update:0(

I have been using Firefox for many years on my Mac 10.11.6. Firefox recently offered me an update, I duly downloaded and attempted to update but apparently my Mac is too … (read more)

I have been using Firefox for many years on my Mac 10.11.6. Firefox recently offered me an update, I duly downloaded and attempted to update but apparently my Mac is too old, and now cannot get back to the former version of Firefox:0( Problem is I have lost all my passwords to sites that I visited and I cannot find the correct old version of Firefox to re-install, can you please point me to a link that allows me to install the OLD version. I have tried many times throught the ESR channel but it wont work as it is trying to install a higher than possible version:0( Hope for a resolution Cheers Roy from England.

Asked by fidocat 17 hours ago

Last reply by James 12 hours ago

Import From Another Browser NOT showing "Other Data" option?

Hi I'm running a Mac - macOS Monterey 12.1 (21C52) and using Firefox 96.0.2 (64-bit). Yesterday I wiped my Mac and set it up as brand new. I downloaded my saved Bookmarks… (read more)

Hi I'm running a Mac - macOS Monterey 12.1 (21C52) and using Firefox 96.0.2 (64-bit).

Yesterday I wiped my Mac and set it up as brand new. I downloaded my saved Bookmarks and Passwords to Safari and then tried to add my Bookmarks and Passwords to Firefox but the option to import "Other Data" is not showing (see attachment).

Anyone know why this is specifically not showing up regardless of whether I try and import from Safari or Chrome?

Asked by joecastle71 20 hours ago

Last reply by andmagdo 20 hours ago

Firefox update issue with 2011 iMac

I received a message to upgrade Firefox on my 2011 iMac. When I tried to do that I was told that it could not be installed. Also happening is that I get an error message … (read more)

I received a message to upgrade Firefox on my 2011 iMac. When I tried to do that I was told that it could not be installed. Also happening is that I get an error message "Secure Connection Failed" when I try to access some sites (but not all) with Firefox. I can access these sites with Safari.

Has my 2011 computer (like yours truly!) reached a point where it can no longer be upgraded? Any help/insight would be appreciated!

Asked by hhausler 1 day ago

Last reply by James 1 day ago

Unable to update/Install Firefox 91

I was trying to disable GMX email add-on which seems to be embedded permanently. I have found about every place on my desktop and on Firefox to no avail. Their page kee… (read more)

I was trying to disable GMX email add-on which seems to be embedded permanently. I have found about every place on my desktop and on Firefox to no avail. Their page keeps coming up as the browser window. In the process, I have lost access to my Firefox browser window. I have followed all the instructions given (btw: Microsoft no longer has the "install any" notation shown on your sample App setting screen). Still no browser screen appearing even though the Firefox is on the preference list both on your site and MS app site. All the browswer files seem to be located under Setting: Applications: Firefox. So I have browser search ability right now without reloading Edge or ???. Your thoughts please. Carolyn Tompkins [email removed from public]

Asked by junk4u 3 days ago

  • Solved

Dark Theme

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks Email me at [email]@… (read more)

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks

Email me at [email]@Hotmail.com.

Asked by mmathe8 1 week ago

Answered by artur6912 1 week ago

Firefox on ChromeOS won't start after install

Hi, I've tried to install the desktop version of Firefox on my brother's new Chromebook, using the instructions here: https://support.mozilla.org/en-US/kb/run-firefox-c… (read more)

Hi,

I've tried to install the desktop version of Firefox on my brother's new Chromebook, using the instructions here: https://support.mozilla.org/en-US/kb/run-firefox-chromeos I enabled Linux, installed Flatpak, and installed Firefox. But when clicking the Firefox button nothing happens, a circle on the program icon just keeps rotating endlessly. When in the terminal, using the command flatpak run org.mozilla.firefox (which I got from https://flathub.org/apps/details/org.mozilla.firefox ) I get the following error message: bwrap: Can't mount proc on /newroot/proc: Operation not permitted error: ldconfig failed, exit status 256

I also followed the guide here: https://techpp.com/2021/12/02/install-firefox-on-chromebook/ which is a slight variation of the same procedure, but the same thing happens (circle on icon, error message in terminal).

Did I do something wrong? Is this an error with Flatpak?

Asked by simengp 3 days ago