Firefox Community Forum

I HAD MY SCREEN SET UP SO THAT I COULD COPE WITH MY VISUAL DISABILITY AND NOW I CAN'T USE IT. YOU HAVE SCREWED IT ALL UP AND I HAVE SPENT HOURS USING AI TRYING TO PUT IT BACK. I HAD DECLINED THE UPDATE, BUT YOU DID IT ANYWAY WITH NO CONSIDERATION THAT SOME PEOPLE NEEDED IT THE WAY IT WAS!!!!!!! I WILL SUE YOU UNDER ADA IF YOU DON'T GIVE ME MY SCREEN BACK THE WAY I HAD IT. Details: I can't have left column bar; I need all my tools on the top bar like they used to be. You made the address bar so huge, I can't move things back on the top bar. You are using tiny symbols on the left bar that I can't even see to tell what they are; I need it in words, not tiny symbols. You took away the choices under the Google Search box so you can't choose to use AI or not. There's probably more, but that's all can think of at the moment. I'm so upset that my blood pressure is skyrocketing and I'll probably have a stroke. This is the second time since I've been a user that you have forced major changes on the users, whether they wanted them or not. I eventually got a usable screen after the prior changes, but it took me time I can't spare, and it was never perfect. Now what you're doing is even worse. Give us a way to go back to the old version so it doesn't destroy our lives like this is doing to mine. I will sue and move to a different browser if I have to.

I wish FF would test and step through their instructions first. The instructions for Ad Blocker: " Settings > Browsing > Ad Blocker" It isn't as easy as they instruct: "How it works: Ad Blocker uses Apple’s WebKit Content Blocker technology and the EasyList filter list to determine what gets blocked. There’s no separate extension to install, and you can turn it on." Search settings unable to find Ad Blocker. Yes, FF browser is up to date.! FF expends a lot of verbiage to promote a new feature yet so slim on step by step instructions.

I always use C Cleaner to clear unneeded my unneeded data once a month. It does not usually affect my Firefox shortcuts on the Firefox homepage. It was also after Firefox had updated to version 158.0 . I did this on Wednesday (14th October) and all of my pinned Firefox shortcuts have gone missing. They have not come back, and no other shortcuts are being shown after I have since visited any websites. What has happened to them? Will this be corrected? Regards John

Mozilla "help" says there's a link at the bottom of the page for that, but I see no such link. Mozilla "support" says it's based on how one created the account; I apparently used "Mozilla Account". I am currently logged into Connect and have been searching the entire site literally hours, between yesterday and today, plus browsing account settings, and found NO WAY to reset my password. Seriously. I started at "Email Settings", which anyone would expect to have reset there, as eMail is half of the login data, but no. Nothing clearly visible on any page anywhere in the menu at the avatar.

Everything here keeps saying go to "Mozilla Support" for technical issues, but going to "Support", I see they only support "products", and the web site ecosystem, say Connect, Bugzilla, and Support, are apparently NOT PRODUCTS OF MOZILLA. They have no entry in the product combo box and I either have to lie about the product, or get no support. How is that supportive? Lol

Firefox 158's announcement page tells me that Firefox 158 has an Ad Blocker. Nice. I'd like to try it. The announcement page tells me to go to "Settings > Browsing". When I open "Settings", there is no "Browsing" option.

i have a question for the muzilla VPN . until when is it going to be free ? this is really a great option for us and i love it . very useful . but i scare from that needs us to pay money from a specific time . is there and news about this ?

I am wondering if there is a setting somewhere in Firefox to automatically close tabs after a certain length of time or after there are a certain number of tabs open. I did not close Firefox. I was working on a text document in TextEdit and when I returned to Firefox, all of my tabs were gone! How can I deisable that if there is such a setting? This is a very vexing problem. Please advise. Please forward this to a supervisor for a quick and complete response. The representative I chatted with earlier forwarded my inquiry to Apple Support for an expensive subscription, which I do not want. Thank you.

Robert Beitz

At random times when opening the browser, all my tabs (except the first one) turn into about:blank. Relaunching the browser does not resolve the problem, and there is nothing in the history that allows me to restore them. It is extremely frustrating, as this is the third time I have lost all my tabs.

My Macbook Air (M1, 2020) has be moving slowly recently. I wondered if how I'm using Firefox could be contributing. I typically have two Firefox browser windows open, with 5 or 6 tab groups each with several tabs.

In addition and more specifically, I'm wondering if closing (collapsing) a tab group means those tabs won't be contributing to my computer's CPU load. Thank you.

I have received today 16/10/2026 an email purporting to be from Firefox telling me that my account will be terminated in 7 days and account totally deleted. I'm not sure it's genuine as I use Firefox regularly as my main server. If it is correct can you indicate how I maintain my access to the web and my Firefox account please? "Message: Your Mozilla account and data will be deleted in 7 days Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. Your account and your personal data will be permanently deleted on Friday, Oct 23, 2026 because you haven’t been active". Roberto Franceschini vespasianimp@yahoo.co.uk

Firefox repeatedly displays the same permission popup on a lot of website and tabs and especially when I open,ChatGPT. Even after I check “Remember this decision” and select Allow or Block, it keeps returning. I already changed the permission settings, but that didn’t fix it. How do I permanently stop this popup and make Firefox save my choice?