Firefox Community Forum

Hi there, Ok for the website Groove3.com for a while now I have not been able to connect thru ESET Password Manager. For years it has been working fine, I have not changed the password nor have I altered anything else. I have check my computer clock and it is set correctly. I have contacted Groove3 and they are telling me that they CANNOT duplicate the problem. So the bottom line is I need help and I use this website a lot. It seems to be a Firefox issue and a Firefox issue alone.

Firefox has an excellent built-in screenshot feature that allows users to take full page screenshots of web pages. I am a Mac user. I use Sugarsync cloud service to keep my Mac Studio desktop (OS 12.6.3 Monterey) and Macbook Air (OS 13.3 Ventura) laptop in sync. I am running Firefox 133.0.

I have noticed that Firefox .png screenshots have not been uploading properly to Sugarsync for the last 6 months or so. In Finder a green tick appears which indicates that a file has been properly uploaded to SugarSync but when I go to the Sugarsync app I can see the following error message for such files "Waiting on upload from Mac Studio". This means that screenshots I take on my desktop do not go across to my laptop and vice versa.

I spoke to the very helpful tech support (Luis M, senior tech support) at Sugarsync today and he and his colleague were able to figure out that the problem has to do with the attributes of the saved .png files.

I will outline the issue in detail:

On a Mac you can examine the attributes of a file by doing the following: - right click on the folder in which your file is located and click "new terminal at folder". This opens a new terminal window - type the following: xattr -l and then drag and drop the file name from finder next to the "xattr -l" and then insert a space, a dot and a forward slash and press enter, i.e. myusername@NameOfMyComputer Foldername % xattr -l full path and file name ./

For example if I take a screenshot of the following URL: https://www.mlb.com/ and I save the screenshot in a folder I have named "Firefox Screenshots" it saves as as "Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball" on my computer. I can examine it's attributes in terminal using the steps outlined above:

myusername@NameOfMyComputer Firefox Screenshots % xattr -l /Users/myusername/Firefox\ Screenshots/Screenshot\ 2024-12-07\ at\ 14-46-28\ The\ New\ York\ Times\ -\ Breaking\ News\ US\ News\ World\ News\ and\ Videos.png ./

When I click enter it generates a massive amount of information that looks like this: /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-46-28 The New York Times - Breaking News US News World News and Videos.png: com.apple.metadata:kMDItemWhereFroms: bplist00?_ /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-46-28 The New York Times - Breaking News US News World News and Videos.png: com.apple.quarantine: 0081;6753c517;Firefox;0F67116D-C970-45CB-A578-65EAFC93F6DD myusername@NameOfMyComputer Firefox Screenshots % xattr -l /Users/myusername/Firefox\ Screenshots/Screenshot\ 2024-12-07\ at\ 14-48-02\ MLB.com\ The\ Official\ Site\ of\ Major\ League\ Baseball.png ./ /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball.png: com.apple.metadata:kMDItemWhereFroms: bplist00?_Q?^data:image/png;base64,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 etc etc etc

The total output is over 19 million characters long due to the long alphabet soup that is generated. And this why Sugarsync is unable to properly upload the file.

You can retrospectively fix folders that contain .png files that will not properly upload to Sugarsync by right clicking on a folder, selecting "new terminal at folder" and typing the following: xattr -d -r com.apple.metadata:kMDItemWhereFroms ./

This fixes the attributes and the .png screenshots files immediately start to upload to Sugarsync. When you examine the attributes of the file again it shows the following:

/Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball.png: com.apple.quarantine: 0081;6753c575;Firefox;D5072DFA-9EE8-4EF1-9658-86263462F1CD.

Could the Firefox developers please look at this issue and liaise with Sugarsync?

Many thanks in advance.

For the past few weeks when I click into the URL address bar, I get a popup window covering the entire Firefox window (see screenshot). This is really annoying, as I have to escape out of this to get back to the window. It makes more sense just to place the cursor in the URL. Is there a way to disable this? Or is this a bug? Or is it a problem in my installation? I'm running Firefox 133.0 (64-bit). Thank you.

I have Zen browser all set up on my Mac Studio with two workspaces, nice colors, etc. I also installed it on my Macbook Pro, and I am signed into Mozilla on both computers. When I synced the Macbook Pro, it did seem to sync the bookmarks but that's about it. My workspaces do not show up, and many of the other settings (default font, etc) don't sync either. In the "Zen Browser->Settings" page I checked that all of the different sync categories are checked, including Settings and Workspaces and all the others. I'm unable to figure out how to get everything to sync and I haven't found answers in support or elsewhere on the internet.

This is Zen Browser 1.0.1-a.22 (Firefox 132.0.1) (aarch64) on the alpha update channel, and is the same on both devices. Operating system is Sequoia 15.1.1 on both devices also.

Been using Firefox since the 90s, on macbookAir since 2010s, Firefox is my only preferred browser.

But this glitch has been happening for many years, and I just don't understand why Firefox don't fix it.

I frequently reboot my Firefox (generally by Force Quit, sometimes by quit/X-ing out.

Inevitably, when I reopen Firefox, the previous tabs don't open... that is, until I hit the "trouble resorting pages" button, followed by full restoration of tabs.

Can we just skip the "didn't work" button, and just get it to work?

Been using Firefox since the 90s and been on Mac since 2000s. This problem has been happening for about a year, throughout three macbooks (my old one, a temp one, and my new one) and multiple Firefox updates. I'm always updated and always clear cookies daily.

The failure to move bookmarks I can overcome by rebooting Firefox with a Forced Quit. If I only have to do this every few weeks, then no biggy reinserting all my passwords for all the different sites I use (and no, I don't want to use password managers, I don't trust them)

Today it happened within hours of Force Quitting Firefox, this is too much!!!

The only reason I didn't report this problem earlier is I simply expected an eventual newer version of Firefox to fix this bug.

Firefox 133.0

Normal behaviour: click-drag bookmark within bookmark menu pull-down to position where I want bookmark Failure behaviour: click-drag fails to move bookmark, until I reboot Firefox, then it works again

I'm using Firefox on Mac (version 133.0).

When I use cmd+f to search for text on a webpage, if I don't find the term I'm looking for and then switch to another tab and press cmd+f again to look for the same term, Firefox will usually have truncated my search term and now I get a bunch of hits that I don't want and will have to modify the search term back to what I originally entered. Here is an example: say I cmd+f for "apple" and don't get a hit. I then switch to another tab, press cmd+f again and now the search term is no longer "apple" but "appl".

Can I stop this autocorrect type behavior?

Thanks

help me find why I can't open my emails: reagan.com and gmail.com. For awhile I couldn't open anything, but now I'm able to open most sites, but my emails have an hourglass sign next to the title at the top of the tab. What does that mean? I've tried turning off my VPN but that didn't help.

Team, I am a longtime user and supporter of FF. I can't tell you how much I love the the layout of Firefox on Windows in v. 133 with the vertical tabs. Just as important is the fantastic, new font rendering. Thank you so much. I used to make multiple adjustments to the font in about:config when I installed FF on Windows. Now, the fonts look fantastic out of the box. Great job, team!

Bill Fischer

Paypal hangs when transferred from vendor site to complete purchase. Relaunching Firefox in troubleshooting mode resolves issue. Also works with Safari. What's wrong, what needs to be changed?

I tried to remap the Tools > Page Info shortcut from Cmd + I to Ctrl + Opt + Cmd + I in macOS keyboard settings, however, despite the keyboard shortcut listed beside Page Info appearing to change, "Cmd + I" still brings up Page Info.

I read on another [https://support.mozilla.org/en-US/que.../1287036] post that the Shortkeys extension might help but the developer info page states that default keyboard shortcuts cannot be modified with the extension.

Creating an autoconfig file was also suggested [https://support.mozilla.org/bm/questi.../1381773 elsewhere, but I don't seem to have a defaults/pref directory in Contents/Resources inside Firefox.app. A guide on what to put in these files to change the default keyboard shortcut for Page Info would also be appreciated.

For around a week, I've had issues with Discord Voice Chat on Firefox that I don't believe I've had before the latest update. Whenever I try to connect to Voice Chat, I can see Discord picking up my audio, but I can't hear anything from other people in voice chat nor can they hear me. I can hear sounds and music from Discord itself outside of voice chat.

I believe this is a Firefox issue since I can still access Discord Voice Chat through other browsers like Opera.

I've tried downgrading and it still has the same issue, and also going into troubleshooting mode. Nothing has worked, except for deleting Discord's cache, but that stopped working too.

If anyone needs other details let me know and I can provide it to the best of my abilities, thank you

i'm on windows. Suddenly, PDF files that I open have black pages. I checked that the default setting is to open pdf files in Firefox, as always. refreshing doesnt work. Any ideas what is wrong?

I did a search to try and fix this. Suggestions included, checking if Private Windows are on, Customizing Toolbar, making sure all extensions are enabled and Refresh Firefox, all of which I did with no results. Before I go nuclear and uninstall/install Firefox, are there any other suggestions to solve this issue?

Why are we limited to 12 stock photos to pick from? I understand when this feature just rolled out it was limited, but it's been a while now. When are we going to be able to upload our own images? Also, it'd really be nice incorporate themes like Chrome does where you could pick from something like nature backgrounds that rotate automatically on your new tabs page.

My zip code changes constantly when I sign into accounts such as Costco, Sams, Home Depot. I correct the zip and when I sign out and back in, it's changed again. I had Geek Squad run a diagnostic and they said it's a Firefox issue. When I use MS Edge, the zip code does not change. Can I get help with this issue?

Theresa Franco Phone number removed for privacy

When I downloaded Firefox again, it gave me a nice option called “VerticalTabs”. I could also see this option in FirefoxLabs, but when I had to delete Firefox due to a bug on my computer, I could no longer see it in FirefoxLabs. Also, FirefoxLabs used to have an artificial intelligence add-on called ChatBot, but now it is gone. What is the reason?