Firefox won't start and tried all troubleshooting options in Windows 10 Pro (64-bit)

Firefox was running fine but few days ago, cannot get Firefox to start. Tried to uninstall, reinstall but didn't work. Tried uninstall, shutdown, reinstall and didn't wor… (read more)

Firefox was running fine but few days ago, cannot get Firefox to start. Tried to uninstall, reinstall but didn't work. Tried uninstall, shutdown, reinstall and didn't work. Tried profile manager but it would not start so deleted the profile.ini file. Still won't start. When I look at Task manager, no processes for Firefox are running. Is there something else I should try to get working or should I just not use anymore?

Lenovo P52e laptop, Windows 10 Pro v22H2, 64-bit operating system Mozilla Firefox 64-bit program is being installed in Program Files directory

Asked by jkochuba 21 minutes ago

SIte-level Zoom stopped working in Firefox 111

I am running Firefox 111.0.1 on macOS 13.2.1. After upgrading to 111, Firefox's ability to remember per-site zoom settings seems to have disappeared. Based on my perusal … (read more)

I am running Firefox 111.0.1 on macOS 13.2.1. After upgrading to 111, Firefox's ability to remember per-site zoom settings seems to have disappeared. Based on my perusal of some previous issues with Firefox zoom levels, I tried changing the `browser.display.os-zoom-behavior` setting in `about:config` from `1` to `0`, but this has no effect. Is there some way to restore per-site zoom level retention? That was a really nice feature that I relied on quite a bit.

Asked by toby15 1 hour ago

Last reply by toby15 25 minutes ago

Firefox stops loading page while scrolling. Won't refresh or go back to previous page.

Windows11 Firefox 111.0.1 (64 bit) intermittently stops loading page while scrolling. Won't refresh or go back to previous page. No error message. Have to restart Firefox… (read more)

Windows11 Firefox 111.0.1 (64 bit) intermittently stops loading page while scrolling. Won't refresh or go back to previous page. No error message. Have to restart Firefox.

Asked by brokenfeather221 45 minutes ago

Firefox no longer opens previous tabs

Even though I have the settings correct in the browser ('Open previous tabs and windows' checked under Startup in the General settings section), Firefox suddenly stopped … (read more)

Even though I have the settings correct in the browser ('Open previous tabs and windows' checked under Startup in the General settings section), Firefox suddenly stopped doing this. I went to help and have tried everything suggested (for example, in this article -> https://support.mozilla.org/en-US/questions/1365225) to no avail. I generally have to have at least a dozen tabs open at a time due to the nature of my work and it is time-consuming and frustrating to have to re-open the every time.

I have tried the 'restore previous session' under the History menu but that is not an option given. So that isn't working for me either. 'Recently closed tabs' is an option but is greyed out / doesn't work.

It is possible that this is a result of a recent update as Firefox has been almost daily been asking me to update. But I do not know how to go 'back' to last version if that is the case ... or how to turn off the annoying update messages.

So what is going on?

Thank you in advance.

Asked by Birdsnest 1 hour ago

Error from FireFox last 2 days when connecting to First Health MyChart!

Here is the error I have been receiving for 2 days and cannot get to my medical health website! Secure Connection Failed An error occurred during a connection to w… (read more)

Here is the error I have been receiving for 2 days and cannot get to my medical health website!

Secure Connection Failed

An error occurred during a connection to www.firsthealthmychart.org. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Is it FireFox, my NordVPN or PCMATIC that still lets me get thru to my normal websites as well as viewing other websites... OR is something that EPIC (the writers of the MYCHART) for FirstHealth.org and www.firsthealthmychart.org? Can anyone help? This is the ONLY website that will not work for 2 days so far.

Asked by gdtaylor 1 hour ago

Firefox not saving username/passwords v111.0.1

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save". In my Privacy & Security - "Logins and Passwords" settin… (read more)

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save".

In my Privacy & Security - "Logins and Passwords" settings, I have it checked to autofill. I am not using Private Browsing and the only extension I have is DuckDuckGo. I tried to remove that extension and try again, but it still would not save.

What else to check?

Asked by janineelewis 1 hour ago

Bookmarks aren't saved as URLs instead of the site header.

I often look up links/webpages on my phone and then transfer them to Firefox to view later. In the past, when I opened a link in firefox, then dragged the link to a speci… (read more)

I often look up links/webpages on my phone and then transfer them to Firefox to view later. In the past, when I opened a link in firefox, then dragged the link to a specific folder on the Bookmarks toolbar, it would display the header of the link as the "name" of it. Now, when I transfer a link to a folder on the Bookmarks toolbar, it always sets the URL of the link as the "name" of the bookmark. How do I make it so that when I drag a link to the bookmarks toolbar it saves with the header rather than the URL.

If this helps, I'm using MacOS most of the time.

I've attached an image of what it's like now. The header names are before, the urls are after.

Asked by evan.baumel 1 hour ago

error: 23011

Please read this carefully before commenting to me. I do know some things about computers. And no, I will not get windows 11. I am very happy with windows 10 still. After… (read more)

Please read this carefully before commenting to me. I do know some things about computers. And no, I will not get windows 11. I am very happy with windows 10 still. After the recent update I can no longer watch videos outside of Youtube. This is very annoying. I am getting error: 232011. I have gone into the Settings: Extensions and Themes: Extensions: No add ons turned on. I have deleted my cookies. I have reloaded, I have rebooted my computer after deleted cookies. It still says error 232011. This is my ONLY computer, no I cannot check this site on another one. No, I cannot check this site at the local library. Anything that is not Youtube that has videos gets block there at this time. I have no idea why, nor do I care. I have my own computer for this reason. However, I cannot use it if I keep getting this error.

Asked by menetnut 4 hours ago

Disabled, having trouble navigating content in Firefox

I have physical limitations and need to use middle mouse button to scroll. However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers ov… (read more)

I have physical limitations and need to use middle mouse button to scroll.

However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers over a hyperlink or linked object -- and, fun fact, there are A LOT of links on the Internet, so this equates to a very janky and sub-optimum experience, in my personal use-case.

How can I make it so that the middle mouse button functionality is not hijacked by mouse-over context? I've already tried/disabled middle-mouse-button-click-to-open-link-in-new-tab.

Asked by jehighley 15 hours ago

Last reply by jehighley 5 hours ago

Is it possible to Clear data but keep cookies?

Hi I want to clear data but the only option FF is offering is with cookies. I want to delete all but cookies. Image: https://imgur.com/jwLXxFx Here it only says Cookie… (read more)

Hi

I want to clear data but the only option FF is offering is with cookies. I want to delete all but cookies.

Image: https://imgur.com/jwLXxFx

Here it only says Cookies AND Site Data. But I want Site Data without Cookies. Can I somehow manually delete those files? Or manually selectively empty some tables in SQLite databases that FF uses? If yes then what files/databases exactly?

Asked by wybqogzigoxruxdhnp 16 hours ago

Last reply by wybqogzigoxruxdhnp 5 hours ago

Can't pull tab out to another monitor

You know when you grab a tab, drag it out, and make another window? For some reason it's never worked when dragging to another monitor. When I let go, it doesn't do anyth… (read more)

You know when you grab a tab, drag it out, and make another window? For some reason it's never worked when dragging to another monitor. When I let go, it doesn't do anything, and the tab stays in the original window.

Asked by Primus Alexianus 7 hours ago

Last reply by Primus Alexianus 6 hours ago

Using a password manager

I am using Norton Password Manager for all my logins. Trying to figure out how this will affect my Firefox account. I just changed the account password to one randomly ge… (read more)

I am using Norton Password Manager for all my logins. Trying to figure out how this will affect my Firefox account. I just changed the account password to one randomly generated, but haven't logged out yet as I want to make sure I can get back in. Should I logout on all devices & then log back in with new password?

Asked by bufo0892 8 hours ago

firefox crashes on startup

i installed the latest version from the website, and it only opens for a split second before it crashes. no error message, it just closes before its even fully open. same… (read more)

i installed the latest version from the website, and it only opens for a split second before it crashes. no error message, it just closes before its even fully open. same thing in troubleshoot mode: the troubleshoot mode popup only appears for a second, i dont even have time to read it before it closes. no error message. i tried a clean reinstall and nothing changed. i opened it in safe mode and it worked with no problems. i read that there are sometimes issues with avast, which i used to have, so i deleted the residual files i found in AppData and Program Files. still nothing. now the only antivirus/firewall software i have is windows defender (and i know that because windows defender keeps telling me haha), and i tried adjusting the windows firewall- still nothing. i would love to include a crash report ID, but there are no crash reports in the folder (photo attached), even though ive tried to open the app half a dozen times since reinstalling.

not sure if its relevant, but just in case- when i couldnt open the version from the website, i tried installing it from the microsoft store, and it actually worked fine at first. but shortly after i finished setting it up (it was probably open for less than an hour), it crashed and then it was the same- crashing immediately upon startup. i have since uninstalled it, in case they were interacting in a weird way, so now i only have the version from the website. i also have the mobile app on my phone and it works like a charm.

i consider myself pretty good at troubleshooting, but im completely stumped here. sorry for the long post, any guidance would be greatly appreciated

Asked by eliconrad21 8 hours ago

Firefox no longer automatically pins extensions on the toolbar that I installed

I used to be able to install an extension, and than see it automatically pin itself on my toolbar now I have to select the add ons and theme icon on toolbar and manually … (read more)

I used to be able to install an extension, and than see it automatically pin itself on my toolbar now I have to select the add ons and theme icon on toolbar and manually pin each extension I install one by one. I do not want to have to keep doing this. Will someone please tell me what is going on and how to revert this back to how it originally was?

Asked by Faerie Caster 9 hours ago

two step authentication

I have bought a new computer and want to sync all my passwords and stuff. it is asking for the authentication code to proceed but i don't have it, how can i disable authe… (read more)

I have bought a new computer and want to sync all my passwords and stuff. it is asking for the authentication code to proceed but i don't have it, how can i disable authentication code when it is asking for it to disable. don't know what or how to proceed? please help. -Mike M.

Asked by Mike 9 hours ago

Netflix - DRM

Netflix will crash when DRM is turned on. When i turn DRM off, the website won't crash, but it is impossible to watch a movie (error F7701-1003). Windows 10, Acer Aspire… (read more)

Netflix will crash when DRM is turned on. When i turn DRM off, the website won't crash, but it is impossible to watch a movie (error F7701-1003).

Windows 10, Acer Aspire A314-32, 64 bit. Firefox version 111.0.1

Asked by Piotrek 12 hours ago

Firefox quit working keep getting this error message when I try to open program. Windows cannot find ‘C:\Program Files\Mozilla FirefoxFirefox.exe’

Firefox quit working. when I click on the Icon on my computer desktop I get the following pop-up window. Windows cannot find ‘C:\Program Files\Mozilla FirefoxFirefox.exe’… (read more)

Firefox quit working. when I click on the Icon on my computer desktop I get the following pop-up window. Windows cannot find ‘C:\Program Files\Mozilla FirefoxFirefox.exe’

When I click on the Icon in my taskbar I get this pop-up window . Windows cannot find ‘C:\Users\hgmv8\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\Taskbar\Firefox.Ink’ Make sure you typed the name correctly, and then try again.

I have downloaded the latest version of Firefox but still get the error messages

Asked by hgmv86a 20 hours ago

Last reply by hgmv86a 12 hours ago