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Shortcut arrows?!?

Hi guys, after the last Firefox update, the totally ugly shortcut arrows have been added to the website shortcuts! Does anyone know how I can remove these arrows or pins?… (read more)

Hi guys, after the last Firefox update, the totally ugly shortcut arrows have been added to the website shortcuts! Does anyone know how I can remove these arrows or pins? Who has such an idea? If you can't remove these arrows, I'm afraid I'll have to switch to Chrome. These arrows really annoy me :(

Greetings ...

Asked by enslaved 5 months ago

Answered by Agent virtuel 5 months ago

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Display Issues on newest 139 update for high refresh rate monitors

I just wanted to both report the issues and double check with anyone else potentially experiencing the issue. Problem: On high refresh rate monitors (mine is 240hz) I b… (read more)

I just wanted to both report the issues and double check with anyone else potentially experiencing the issue.

Problem: On high refresh rate monitors (mine is 240hz) I begin to see issues when scrolling and viewing videos. It's not necessarily screen tearing (I think) but it's especially prominent on YouTube where elements of the video appear across the whole screen in flashes as the video is playing. I've moved the browser to other monitors that are 60hz and the flashing disappeared. I even tried on incognito mode and it still appears. I've restarted the browser and even my computer but the issue persist. I've even tried other browsers but the issues is only on Firefox.

Asked by C.Rob123 5 months ago

Answered by C.Rob123 5 months ago

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Grouping tabs

I am starting to use the new utility which allows me to group tabs. But I would like to see only the name of the group and not the whole list. How can I collapse the list… (read more)

I am starting to use the new utility which allows me to group tabs. But I would like to see only the name of the group and not the whole list. How can I collapse the list of tabs which belong to a group leaving only the group name shown. Then with a click I should be able to see the corresponding list of tabs if I need it. Saving and closing a group is not a solution, as the group disappears from the Sidebar. Thank you for your help. Best regards Ray Ballisti [edited] @bluewin.ch Switzerland

Asked by Ray Ballisti 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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answer my question without delay

second time asked pay attention and answer the question!!!!!!!!!!!!!!!!!!!!!!!!!!!! how does one stop private browsing and then when wanted reset back to private simple q… (read more)

second time asked pay attention and answer the question!!!!!!!!!!!!!!!!!!!!!!!!!!!! how does one stop private browsing and then when wanted reset back to private simple question now answer

Asked by Steve Galli 6 months ago

Last reply by James 6 months ago

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False virus detection blocks download

Running Firefox 133.0.3 on Windows 10 22H2 The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or … (read more)

Running Firefox 133.0.3 on Windows 10 22H2

The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?

Asked by StickBoy 10 months ago

Answered by TyDraniu 10 months ago

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Netflix does not work

Netflix says I need the the latest version of firefox. At the top of the screen it says "Firefox is installing components needed to play the audio or video on this page. … (read more)

Netflix says I need the the latest version of firefox. At the top of the screen it says "Firefox is installing components needed to play the audio or video on this page. Please try again later"

As far as I can tell nothing is installing and I need to actually do something to resolve this issue. Unfortunately I don't know what. Please help me resolve this issue.

Asked by Boklasarmarkus 11 months ago

Answered by TyDraniu 11 months ago

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White line on top of screen

Hello=) I am using Firefox v128.2 esr 64bit on big sur 11.7.10.. In firefox there is always this white line on top of the screen when fullscreening a yt video... (but a… (read more)

Hello=)

I am using Firefox v128.2 esr 64bit on big sur 11.7.10..

In firefox there is always this white line on top of the screen when fullscreening a yt video... (but also partial bars in other situations-randomly) (temp workaround : cmd+up arrow . But, whenever you pause or press something it reappears.

Can we please implement a more elegant solution?

Thanks a bunch , dear Mozillians=)

Have an excellent day=)

Asked by Sky_Light 1 year ago

Answered by Sky_Light 1 year ago

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Frequent crashes on Windows 10

My Firefox started crashing a lot recently. Dozens of tab crashes within the span of just a minute or two are not uncommon. Sometimes, the entire browser itself crashes. … (read more)

My Firefox started crashing a lot recently. Dozens of tab crashes within the span of just a minute or two are not uncommon. Sometimes, the entire browser itself crashes. Usually, the reason given is a vague EXCEPTION_ACCESS_VIOLATION_WRITE or EXCEPTION_ACCESS_VIOLATION_READ. I should note that in my case, the crashes affect most of the browsers I use, but they do not crash nearly as often as firefox does.

I've tried using it without any extensions (clean install), and with hardware acceleration disabled. I've run a RAM test also, which showed no issues. Disk check also indicated no issues. I installed windows 10 and even windows 11 on the secondary hard disk, but the issue persisted. I've also tried forcing my discrete/integrated GPU to be used solely as the display adapter, but the crashes still persisted.

When using firefox on ubuntu, the crashes do not happen, strangely. There was only one instance that I noticed the crashes on ubuntu, and that was when I set my discrete graphics card as the exclusive display adapter, from the BIOS settings.

Anyway, nothing really sticks out as the root cause. Wonder if someone is able to decipher anything from the crash reports below https://crash-stats.mozilla.org/report/index/bp-6927a483-6c22-4830-b057-1413e0241104 https://crash-stats.mozilla.org/report/index/bp-42b9b1f5-5820-4ed9-9c52-30c8e0241104 https://crash-stats.mozilla.org/report/index/bp-0b92e804-00e8-4515-9129-3b5db0241104 https://crash-stats.mozilla.org/report/index/bp-d27cdb0b-3e38-4507-925b-09ce30240914 https://crash-stats.mozilla.org/report/index/bp-fa6b0609-ae19-4a66-a81d-078040240911

Asked by khalibloo 1 year ago

Answered by khalibloo 9 months ago

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Where is the "Find on Page" control?

I used this a lot, but now cannot find it on any toolbar. I've added no software or made any changes in the interim. I was hospitalized from 1/10 to 1/31, and didn't use … (read more)

I used this a lot, but now cannot find it on any toolbar. I've added no software or made any changes in the interim. I was hospitalized from 1/10 to 1/31, and didn't use my computer in that period. I updated Firefox, and still can't find the control.

Asked by dianejonesreynolds1 9 months ago

Answered by dianejonesreynolds1 9 months ago

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Cannot access websites because I'm using Firefox.

I have 6 websites that I currently cannot sign into using Firefox. Support tells me to use those two crap browsers Chrome and Edge. I end up using Edge because it is embe… (read more)

I have 6 websites that I currently cannot sign into using Firefox. Support tells me to use those two crap browsers Chrome and Edge. I end up using Edge because it is embedded in my computer and I cannot delete. I will not install Chrome and have put on Avast Secure Browser and CClean browser. Both are just Chrome with a new gooey. My Father is also having the same trouble. Most of the sites are for Utilities and rewards programs. Avast is also blocked. Are you aware and working on getting this fixed?

Asked by Dawn Smiley 1 year ago

Answered by ThePillenwerfer 1 year ago

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Completely inaccessible window

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thin… (read more)

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thing that shows up when you right click on an app claimed that all three windows returned. However, only two of them were actually accessible, and clicking on the app to move between them and the F3 window confirmed this. Clicking on the third window accomplishes nothing, reveals nothing, and just moves the little checkmark around in that flyout panel. Closing the other two windows before restarting firefox does not open a new window because it thinks one is already there, but I cannot in any way see or access it outside of its label in the flyout panel. Even hitting "Show All Windows" just shows the window I am typing this in. What am I supposed to do here?

Asked by hype11419 11 months ago

Answered by hype11419 11 months ago

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Firefox won't allow me to access facebook.com

I love Firefox, I use it on all my devices. And daily I access facebook.com on this browser, it's been working flawlessly - until yesterday. Yesterday, using Firefox (ver… (read more)

I love Firefox, I use it on all my devices. And daily I access facebook.com on this browser, it's been working flawlessly - until yesterday. Yesterday, using Firefox (ver 130.0.1) on my Windows 10 PC, I tried accessing a FB page which I visit sometimes: https://www.facebook.com/OpenOscillator

Rather than reaching that page, I got a white screen with this error message: "Sorry, something went wrong." And since then, even visiting the Facebook home page (or any other FB page) has the same error message.

Today I tried the same thing on my Mac (OS 14.3), using Firefox and logging into facebook.com, which worked as usual. But when I went to https://www.facebook.com/OpenOscillator, I got the same error message: "Sorry, something went wrong." And as happened on my PC, now on my Mac I can't access any FB page on Firefox.

And just to mention, I've rebooted both the PC and the Mac, yet this problem persists on both devices.

Trying this same exercise on Edge on my PC does not have this problem. Nor does it happen when doing this on Safari on my Mac.

So, this problem has only been happening on Firefox. I can no longer access facebook.com with Firefox. Do you guys have any ideas how to solve this?

Helpful to know: Do you have the same outcome if you visit this FB page: https://www.facebook.com/OpenOscillator

Thanks for your assistance! Steven

Asked by Steven Churchill 1 year ago

Answered by Steven Churchill 1 year ago

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I accidentally denied Firefox access to devices on my local network

Hello all There was a pop-up on my Mac'S Firefox asking if I allow Firefox access to my local network devices. I clicked on 'No' And obviously now I can't access for exa… (read more)

Hello all

There was a pop-up on my Mac'S Firefox asking if I allow Firefox access to my local network devices. I clicked on 'No' And obviously now I can't access for example my router's webpage or any other webpage fromo any devices on my local network. How I can switch it back? Internet access is working fine.

Many thanks, Bogdan

Asked by Bogdan GHEORGHE 1 year ago

Answered by mlj1 1 year ago

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How to view router http address and stop firefox switching to https, HTTPS-Only Mode not enabled

I'm trying to view my routers page at http://192.168.43.1. Even though I type the full address with http: at the start Firefox automatically inserts https//. This doe… (read more)

I'm trying to view my routers page at http://192.168.43.1.

Even though I type the full address with http: at the start Firefox automatically inserts https//.

This doesn't work as the router doesn't have a secure page.

I've gone into Firefox settings and found HTTPS-Only Mode is not enabled.

How do I view an HTTP site?

Asked by terryswileyfox 11 months ago

Answered by terryswileyfox 11 months ago

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Print Tab Not Displaying on dark page

The "Print Tab" for my cruise does not show... but if i hover over it I can tell there's a tab there? I want dark pages but all fonts to be whatever color I choose but d… (read more)

The "Print Tab" for my cruise does not show... but if i hover over it I can tell there's a tab there? I want dark pages but all fonts to be whatever color I choose but do not understand how to adjust this. Help

Asked by rlikis 11 months ago

Answered by rlikis 11 months ago

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Screenshot not downloading after selecting "save visible"

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up … (read more)

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up to date and I have restarted but the issue persists.

Asked by cmscharf 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

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Websites such as youtube and google don't load

Youtube's side panel on the left does not load at all, the videos on the homepage do but none of them can be played. When I play a video the website doesn't load that eit… (read more)

Youtube's side panel on the left does not load at all, the videos on the homepage do but none of them can be played. When I play a video the website doesn't load that either. I only get an hourglass icon on the tab. Image attached.

Google search results don't show up immediately, despite being loaded. Only after about 7 seconds. Image attached.

I don't have this issue on other browsers. It has only started occurring 3 days ago, I'm clueless as to what the cause may be.

Solutions I have tried: 1. Restarting my PC. 2. Turning off all my extensions. 3. Running Firefox in troubleshoot mode. 4. Refreshing Firefox.

Asked by akmalkohi13 11 months ago

Answered by akmalkohi13 11 months ago

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view HTTP headers of resumed downloads

Hi. I'm trying to troubleshoot failure to resume a download in Firefox and I want to see the HTTP headers just like in Network Tab of Dev Tools, but I can't find how to o… (read more)

Hi. I'm trying to troubleshoot failure to resume a download in Firefox and I want to see the HTTP headers just like in Network Tab of Dev Tools, but I can't find how to open Network Tab from the "Downloads" list. Is it even possible?

Asked by basinilya 11 months ago

Answered by basinilya 11 months ago