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I can't log into my regions online bank account.

Greetings, I experienced this problem with the prior update, now after the current update i get this" internal Server error" Hopefully you can straighten this out. I hate… (read more)

Greetings, I experienced this problem with the prior update, now after the current update i get this" internal Server error" Hopefully you can straighten this out. I hate using Google for anything!

Regards, Chris

Asked by glidercj 2 days ago

Last reply by zeroknight 2 hours ago

Lost sessions again!

FF doesn't reliably open my last session. It used to but for nearly 18 months now it has become hit and miss. I have FF docked on my taskbar (Win 7 sp1) when I click it s… (read more)

FF doesn't reliably open my last session. It used to but for nearly 18 months now it has become hit and miss. I have FF docked on my taskbar (Win 7 sp1) when I click it some times it opens all my tabs (I have it set to do that) but more frequently it doesn't and just opens one tab. Usually I catch it and in history select the tab showing many other tabs and I get it all back, but this doesn't always work like today, no option to do that because there's nothing there. When is it likely to be fixed, I've been complaining about this for months. I've even suggested FF collects a stack of last sessions (say 20) each time a session is closed and have a fixed entry for that in the menu, but nothing seems to change. I'm heartily sick of it, it's such a basic requirement of any browser and yet with FF it's just a pain in the neck.

Asked by `Vic 8 hours ago

Last reply by cor-el 8 hours ago

Firefox Browser

I'm still running Firefox under Windows 7. I've now connected a new monitor with a resolution of 2660 x 1080 using an HDMI cable (previously DVI), and since then I've had… (read more)

I'm still running Firefox under Windows 7. I've now connected a new monitor with a resolution of 2660 x 1080 using an HDMI cable (previously DVI), and since then I've had major problems setting up websites. the websites are only partially built and I have to reload several times. Can you help me?

Asked by joachim_koerner 20 hours ago

Last reply by cor-el 16 hours ago

Firefox crash, Tab crash (always)

I tryed Firefox 115.8.0esr and 115.9.0esr 32Bit on Windows 7. (78.15.0 works) Firefox crashes(the whole program, i mean no tab) on "about:support" or some pages on suppo… (read more)

I tryed Firefox 115.8.0esr and 115.9.0esr 32Bit on Windows 7. (78.15.0 works) Firefox crashes(the whole program, i mean no tab) on "about:support" or some pages on support.mozilla.org like https://support.mozilla.org/de/kb/firefox-leistungseinstellungen always reproduceable.

I disabled all Addons, i disabled this power optimizion setting, removed usercrome.css same. With Firefox savemode it dont crash. Spyware is blocked, means datareporting/telemetry/ping by disabling the options and empty the urls (like on FF 78 but it dont crash). Somewhere i read firefox can crash on a empty url, but i assume its fixed long time ago. A wrong, unreachable or empty url should not crash on well programming. Think about countrys that blocks urls, adblocker, pihole and so on. I dont remember about what url i read.

Does the savemode revert all about:config settings? What does support.mozilla ask the browser that causes the crash? It know it seems to identify the Browser, but usual its done by useragent and no "internal" communication.

Then FF always crash on ebay.de search if you scroll or change settings while the page is not ready. Spyware is too blocked by Hardware, ebay may wait for some ad? But thats already on FF78 but on 115 it seems more often, this was not with FF 52. But some sites including ebay stops to work with FF52/78 so no choice.

Asked by chkamiga 1 week ago

Last reply by jscher2000 - Support Volunteer 20 hours ago

igHome infected

I have been using igHome as my Firefox home page for many years. Yesterday when I opened Firefox multiple porn pages kept opening. I uninstalled and reinstalled Firefox… (read more)

I have been using igHome as my Firefox home page for many years. Yesterday when I opened Firefox multiple porn pages kept opening. I uninstalled and reinstalled Firefox and that didn't help. I tried CCleaner and Malwarebytes to scrub any issues but that has not helped. HOWEVER, if I log out of igHome the multiple pages do NOT open, so apparently this problem is related to my igHome login.

I am using Windows 7 on this laptop and I understand that is no longer supported, but is there any way to remove whatever is causing these sites to open when I log in to igHome?

Please note this problem does not occur on a newer laptop running Windows 10. I am able to use igHome with no issues.

Thanks!

Asked by stepdogmusic 2 days ago

Last reply by zeroknight 1 day ago

Dmitry

Hello. I have a problem on an old laptop. The laptop cannot play videos with a resolution greater than 720 pixels. A situation often arises when you open a website and ca… (read more)

Hello. I have a problem on an old laptop. The laptop cannot play videos with a resolution greater than 720 pixels. A situation often arises when you open a website and cannot watch a video there made by customers about a product. There is no option to select resolution on many sites, and browsers by default try to play videos at the maximum resolution, ignoring the capabilities of the laptop. The essence of the question is, is it possible to limit the video resolution for all sites in a browser or system?

Asked by brick 967 4 days ago

Last reply by brick 967 3 days ago

Screen Corruption: Firefox 64 115.8.0esr.

Hi, I've always run dual monitors with no issues. Since some updates to FF I've had an annoying problem. When I close FF, part of the last page I browsed remains frozen o… (read more)

Hi, I've always run dual monitors with no issues. Since some updates to FF I've had an annoying problem. When I close FF, part of the last page I browsed remains frozen on screen. If I open up any other app and move it over the part frozen FF image, the screen corruption is erased. The problem has remained through at least the last 3 FF updates.

I've been searching everywhere for an answer to this annoying isssue which only ocurred on FF shutdown and not Chrome. Last week I tried a solution which seems to have worked, but I kicked myself afterwards because I can't now recall the web page with the solution and need some help other could benefit from to explain what I did.

I remembered clearing certain caches (?) using FF settings, then deleting or renaming certain json files in a (?) profiles folder which I assumed would be recreated on the next FF boot?

Asked by jimbo100 1 week ago

Last reply by jimbo100 6 days ago

  • Solved

Private browsing zoom settings

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The stran… (read more)

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The strange thing is that zoom settings on websites ARE remembered in my standard user account on the same device. I am talking about private browsing only & after I close the session & reopen another Firefox session. Thank you

Asked by Tom_798 4 weeks ago

Answered by zeroknight 6 days ago

Massive memory leak

115.8.0esr (64-bit) This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox… (read more)

115.8.0esr (64-bit)

This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox.com running than usual. The first one on the top of the list is the biggest resource hog, and the next one is second. All the rest have something going on, but smaller. Looking at performance in the Windows Task Manager, under performance, the memory usage goes up. Right now, it's 5.35Gb of 16Gb. At worst, several days ago, it was at 12Gb. When I force close Firefox, the memory and usage goes way, way down, to a usable level.

I wrote last night. "Ed" someone got back to me, didn't quote my message, and said he was from another department. I DID EXACTLY THE SAME THING AS LAST NIGHT. I hit the blue button, which took me here, and he advised me to do today, which brought me here, AGAIN.

If this, again, goes to "restoring access to Mozilla accounts and subscription services such as Mozilla VPN", please be professional and forward it to the right department, possibly with my message quoted, as this is the second time I'm creating it, and only have my memory on which to fall back for the first time. The logical topic is "Fix slowness, crashing, error messages, and other problems".

At the same time, other releases have had big memory leaks, and they seem to get patched quickly.

Thank you again.

Asked by Apollyon48 4 weeks ago

Last reply by cor-el 1 week ago

  • Solved

location detected as being outside USA

On one web site (see attachments), my location is being detected as being outside USA while using firefox desktop browser, yet on the same computer, my location is being … (read more)

On one web site (see attachments), my location is being detected as being outside USA while using firefox desktop browser, yet on the same computer, my location is being correctly detected as being inside USA.

You will see the asian words. When I change the pull dawn tab ("Saudi Arabia") to "USA", the asian lettering does not convert to English.

Not sure how to fix this.

Asked by jenna 3 weeks ago

Answered by jenna 2 weeks ago

  • Solved

Firefox request

I can't get to my gmail account if I go to firefox as a search and enter the single word GMAIL. Before anything else is entered, I end up at my wife's account. Why should… (read more)

I can't get to my gmail account if I go to firefox as a search and enter the single word GMAIL. Before anything else is entered, I end up at my wife's account. Why should that be and how to get to any other email account. I have the same problem with CROME except there it appears to be bound to MY account - the word GMAIL must trigger some fixed, prior established, link that was not intended. The fixed link in Firefox predates 115. I rarely use CROME. The Firefox linkage was very strange, but I mostly accessed MY account via Thunderbird until this also looked like a problem. Is there a way to break this fixed linkage? Thank you

Looking at your guesses, it is 115.8.1 according to my inspection, W7 is correct.

Asked by bruceg921 2 weeks ago

Answered by bruceg921 2 weeks ago

Gah. Your tab just crashed.

The last few days Firefox 115.8esr started to give me a "Gah. Your tab just crashed." whenever I try to load somes pages, also sometimes it shutdowns as soon as a video i… (read more)

The last few days Firefox 115.8esr started to give me a "Gah. Your tab just crashed." whenever I try to load somes pages, also sometimes it shutdowns as soon as a video is played in youtube.

Here's recenet Submitted Report IDs:

bp-de0d03ed-13d4-4dbf-9180-264f60240306 3/6/2024, 11:11 PM bp-1d1c1723-da9c-4a10-aec4-f3e450240305 3/5/2024, 3:34 AM bp-705c466c-f051-4ec7-a787-b71ae0240305 3/5/2024, 2:14 AM bp-c9656a28-c95e-4536-9339-7ddbe0240304 3/4/2024, 11:23 PM

Thanks in advance for your help.

PS/ disable hardware acceleration in Firefox, didn't fix it.

Asked by John Doe 3 weeks ago

Explorer

I lost suddenly some pints in my explorer. I did not delete them. It had happened at: BENUTZER - Matthaeus Deffner There I have had saved some files "LEBENSLAUF" They are… (read more)

I lost suddenly some pints in my explorer. I did not delete them. It had happened at: BENUTZER - Matthaeus Deffner There I have had saved some files "LEBENSLAUF" They are lost now. Can yo help to get again?

Asked by md34 3 weeks ago

Mozilla crashes

Pls look to my crash reports and help me know what is their source. Thanks! bp-5d83f21d-e9a3-4919-b261-b32e00240306 3/6/2024, 3:48 PM bp-c29bc46a-766a-431e-8c6f-a3f2402… (read more)

Pls look to my crash reports and help me know what is their source. Thanks!


bp-5d83f21d-e9a3-4919-b261-b32e00240306 3/6/2024, 3:48 PM bp-c29bc46a-766a-431e-8c6f-a3f240240306 3/6/2024, 3:48 PM bp-db463552-8944-477d-ad07-463320240306 3/6/2024, 3:48 PM bp-01ee8ef8-42d1-4bdb-bc39-2e9270240306 3/6/2024, 3:47 PM bp-3a2d5212-a83e-483f-9e41-090c20240306 3/6/2024, 3:47 PM bp-98d7ca67-4a45-43a1-86d9-d6e880240306 3/6/2024, 3:47 PM bp-599d5639-26c7-492a-b31a-0bdbe0240306 3/6/2024, 3:47 PM bp-994482af-c279-4c2f-b967-f6f3d0240306 3/6/2024, 3:47 PM bp-02499e5e-79dc-4fc0-a02f-abd540240306 3/6/2024, 3:47 PM bp-09dd2f32-6f81-40c0-86a9-cee6b0240306 3/6/2024, 3:47 PM bp-74f14713-2705-4a71-b5b9-612360240306 3/6/2024, 3:47 PM bp-2815fc45-eb90-42d9-86e5-1867e0240306 3/6/2024, 3:47 PM bp-148a9269-9d10-485e-9c28-a00640240306 3/6/2024, 3:47 PM bp-315298c1-89e9-432d-9250-83c0c0240306 3/6/2024, 3:47 PM bp-eb2801f1-e21f-4cba-a751-355810240306 3/6/2024, 3:47 PM bp-27fe08e8-d48d-43a5-8949-8fc9c0240306 3/6/2024, 3:47 PM bp-e3816a84-2a64-4884-9785-890430240306 3/6/2024, 3:47 PM bp-ddf9b1d1-0c22-4b10-a464-95a690240306 3/6/2024, 3:47 PM bp-9542834e-ed41-4472-8b4b-302950240306 3/6/2024, 3:47 PM bp-5863fd88-99ef-4585-8b4e-9bb630240306 3/6/2024, 3:47 PM bp-fd632df5-fd19-40f8-b135-828510240306 3/6/2024, 3:47 PM bp-66021aa4-59be-4cf8-868c-3fd350240306 3/6/2024, 3:47 PM bp-13f0ad37-f261-4606-a1f7-4c4e80240306 3/6/2024, 3:47 PM bp-1a2c650b-c31a-43da-8b9f-682200240306 3/6/2024, 3:47 PM bp-da787002-0383-4868-893e-4a0700240306 3/6/2024, 3:47 PM bp-46a3db01-ff24-4928-9764-967230240306 3/6/2024, 3:47 PM bp-ac5237a3-de5c-4792-b538-6b7c60240306 3/6/2024, 3:47 PM bp-40d0daac-0252-4a0a-8218-ddd850240306 3/6/2024, 3:47 PM bp-9513a448-1a8d-43c9-92b4-dbe840240306 3/6/2024, 3:47 PM bp-cc5335ed-c6b2-4ea5-a995-5b7eb0240306 3/6/2024, 3:47 PM bp-386cb76c-58fd-4b87-890e-c667e0240306 3/6/2024, 3:47 PM bp-e6250204-bb22-4553-8749-bf24a0240306 3/6/2024, 3:47 PM bp-21f46e8b-d57f-4509-9cc4-8451d0240306 3/6/2024, 3:47 PM bp-8a894fc7-3ca5-4565-895c-0a1fe0240306 3/6/2024, 3:47 PM bp-6e3f7365-83e4-4a91-8980-5bd180240306 3/6/2024, 3:47 PM bp-7dcbc8ab-9cae-4425-af0d-f8ea90240306 3/6/2024, 3:47 PM bp-57ffa8fb-e7ce-405b-9529-feb010240306 3/6/2024, 3:47 PM bp-81972970-d971-4eb6-b092-18e2d0240306 3/6/2024, 3:47 PM bp-52fa8779-f0cc-4277-8284-c3eef0240306 3/6/2024, 3:47 PM bp-1e71647e-3b6c-4bcc-9a88-884ea0240306 3/6/2024, 3:47 PM bp-4f49ddb5-ffd7-4711-a838-449d50240306 3/6/2024, 3:47 PM bp-80034189-481a-4666-9754-953b60240306 3/6/2024, 3:47 PM bp-8c0f5af5-b04f-4b1f-8bf3-53f190240306 3/6/2024, 3:47 PM bp-825c7fb6-7152-4f25-8510-43fb60240306 3/6/2024, 3:47 PM bp-ed4d6796-171d-4575-801a-413ad0240306 3/6/2024, 3:47 PM bp-f9a4a401-3caf-46a6-b848-2ec100240306 3/6/2024, 3:47 PM bp-4585d2ef-8d76-4571-a0fe-42ae10240306 3/6/2024, 3:47 PM bp-cef10afe-7b8e-460c-9850-a78da0240306 3/6/2024, 3:47 PM bp-da26ef80-829b-4a5c-bc69-adff20240306 3/6/2024, 3:47 PM bp-553d4953-8daa-4aa3-871d-b4a320240306 3/6/2024, 3:47 PM bp-d0a8c30f-8001-45c6-b753-afb960240306 3/6/2024, 3:47 PM bp-8142916b-dde8-474c-8976-c5a590240306 3/6/2024, 3:47 PM bp-f6fdd332-9194-40f1-b82d-b20890240306 3/6/2024, 3:46 PM bp-9715ac82-1b25-4213-8538-856be0240306 3/6/2024, 3:46 PM bp-c2ec12c7-5f43-4bd9-90b0-bcdfb0240306 3/6/2024, 3:46 PM bp-7c0ae240-89ca-4819-8ad4-2be070240306 3/6/2024, 3:46 PM bp-ed85bac6-1b97-4931-aa60-2a23b0240306 3/6/2024, 3:46 PM bp-065ccb10-12ce-46df-9a4e-f84460240306 3/6/2024, 3:46 PM bp-ee959d30-d612-4430-bf6b-971f90240306 3/6/2024, 3:46 PM bp-77a446c9-eb27-4709-ada6-e65ac0240306 3/6/2024, 3:46 PM bp-900dc7fa-1197-4a55-8184-43c3d0240306 3/6/2024, 3:46 PM bp-3dbeea17-f3ad-4c9b-9604-b13b50240306 3/6/2024, 3:46 PM bp-0f6526b7-5e27-48ba-81d2-f4bca0240306 3/6/2024, 3:46 PM bp-cb23ba2b-a3f1-47be-ae1e-18b730240306 3/6/2024, 3:46 PM bp-055f554e-a296-4764-bb94-6a1b90240306 3/6/2024, 3:46 PM bp-c6eb1acf-2b8f-487d-adfc-4e6de0240306 3/6/2024, 3:46 PM bp-a19e5f1c-0965-481c-8faf-172460240306 3/6/2024, 3:46 PM bp-00657e48-d180-4439-b649-1025d0240306 3/6/2024, 3:46 PM bp-979b2b67-4199-451e-9460-00a180240306 3/6/2024, 3:46 PM bp-227e43ba-6989-4b16-8cb6-05fa90230322 3/22/2023, 8:00 PM bp-2f678ce7-907b-400b-9960-d59270200531 5/31/2020, 3:5

Asked by bufka3 3 weeks ago

Pop-up Window Blocked Notification Message CSS styling

I noticed that after the recent updates, the pop-up notification for blocked pop-ups has changed from yellow to white.. This makes it very difficult to see and I almost m… (read more)

I noticed that after the recent updates, the pop-up notification for blocked pop-ups has changed from yellow to white.. This makes it very difficult to see and I almost missed it. Is there a way to revert this change using userChrome.css?

I don't understand why this unnecessary change was made. I already have my own userChrome style for the entire Firefox because it was frustrating to constantly change it back after each update.

I would appreciate any information on how to revert this change.

Thanks.

Asked by pirios 3 weeks ago

Last reply by cor-el 3 weeks ago