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Mozilla's sponsors/advertisers being unethical

3 of the sponsors I've encountered (amazon, Google, temu) (I'll be honest, I don't pay attention often so there's probably others) are incredibly well-known for having te… (read more)

3 of the sponsors I've encountered (amazon, Google, temu) (I'll be honest, I don't pay attention often so there's probably others) are incredibly well-known for having terrible practices. Amazon exploits its workers, pollutes a bunch, and even works with israel. google sells user data, and also pollutes a bunch and works with israel, and temu potentially uses slave labour, as well as polluting a bunch.

I understand Mozilla needs money to operate but I'm sure there are tonnes of ethical businesses it could promote

Asked by Xander 8 hours ago

Loading Amazon

Since I updated my computer to windows 11, I cannot load my amazon page. I've tried to load directly from menu bar, still NG. There must be a setting I'm not understandin… (read more)

Since I updated my computer to windows 11, I cannot load my amazon page. I've tried to load directly from menu bar, still NG. There must be a setting I'm not understanding

Asked by carpenterbob165 1 day ago

Last reply by Denys 12 hours ago

embedding images

When I try to embed an image in an email as soon as I click on "insert" and "image" the message freezes. All I can do is to access the task manager to close Thunderbird a… (read more)

When I try to embed an image in an email as soon as I click on "insert" and "image" the message freezes. All I can do is to access the task manager to close Thunderbird altogether and then start again - but the same problem occurs when I try again.

I had to fall back on sending the image as an attachment. Now that I come to think of it this has been a problem for some considerable time.

NB as you can see from the sequence this crash occurs before I have been able to select the image - so it has nothing to do with the size or format of the image.

Asked by Sarek 13 hours ago

I am not too computer literate so I may need help with all of the new things that Mozilla/Firefox is wanting me to do.

I need step by step instructions in order to make the changes that Mozilla/Firefox wants me to do. I have also been having medical issues which is affecting me mentally. … (read more)

I need step by step instructions in order to make the changes that Mozilla/Firefox wants me to do. I have also been having medical issues which is affecting me mentally. Right now I am totally confused, and I don't know what to do.

Asked by Marian Jean 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Dashlane Passwords recovery??

Good morning, I have been using the Dashlane Password system on my desktop for several years and it works great with Firefox, however, Firefox was recently upgraded (aut… (read more)

Good morning,

I have been using the Dashlane Password system on my desktop for several years and it works great with Firefox, however, Firefox was recently upgraded (automatically) to Firefox version 145. Now I can no longer access the Dashlane application which contains all of my passwords. What should I do to recover my Dashlane application?

Asked by gcanter 2 days ago

Last reply by Denys 2 days ago

  • Solved

Thunderbird update to 145.0

Since update to version 145.0 I cannot send messages, when sending I get this message "Sending of the message failed. An error occurred while sending mail. The mail serve… (read more)

Since update to version 145.0 I cannot send messages, when sending I get this message "Sending of the message failed. An error occurred while sending mail. The mail server responded: <*******@shaw.ca> sender rejected AUP#POL. Please verify that your email address is correct in your account settings and try again". Nothing has changed with account settings. Same problem on another machine that updated to 145.0. Any ideas what is broken?

Asked by Dave Harris 4 days ago

Answered by Dave Harris 4 days ago

  • Solved

Firefox switches from built-in viewer to Adobe after 1-2 seconds

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not see… (read more)

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not seem to apply when Firefox opens the Acrobat reader. Consequently, I have to fight off AI "suggestions" and offers of help when I simply want to read a document from the web.

So I set Firefox to use the built-in reader. After 1-2 seconds, it switched to Adobe, and brings up all the annoying AI features. How can I keep Firefox from switching to Adobe?

As a test, I renamed Acrobat.exe to AcrobatX.exe. Firefox behavior did not change. I also killed all Acrobat-related tasks in Task Manager. My document still displayed in Acrobat after 1-2 seconds, but none of the Acrobat-related tasks reappeared in the Task Manager.

I am using Firefox 145.0.2 64 bit in Windows 11 with all updates current.

Many thanks for advice.

Asked by La_Sombra 5 days ago

Answered by Denys 5 days ago

  • Solved

Are donations to the Mozilla Foundation via the in-Firefox donation drive used to fund Firefox development

When I opened Firefox[^1] today I was greeted with a "Donate to Mozilla Foundation" page open, with the message: "You power Firefox. Now donate to make good tech the def… (read more)

When I opened Firefox[^1] today I was greeted with a "Donate to Mozilla Foundation" page open, with the message:

"You power Firefox. Now donate to make good tech the default.

Mozilla Foundation — the non-profit behind Firefox — is building a future where technology serves people, not power.

Your donation to Mozilla Foundation keeps the internet open, private, and built for people. Donate today to make good on the promise of the internet."

Does this message mean that Donations to the Mozilla Foundation now fund Firefox development? As I understand it, previously donations were not allowed to be used by the Mozilla Corporation, which actually develops Firefox. I'd love to donate to fund Firefox development, as I feel it is a critically important open source project.

[^1]: 145.0.2 from the Mozilla Debian repository.

Asked by James Frost 1 week ago

Answered by TyDraniu 1 week ago

  • Blocat

Why do I have to provide so much personal information when making a donation to Mozilla?

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to d… (read more)

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to do that, I was asked for my home address. It's a general rule of internet marketing that people who use the internet would rather do anything than pay for something, so it's bad psychology to impose unnecessary conditions when you're asking for a donation. I don't have to provide my home address when I make donations to other organisations, so why does Mozilla need my home address? I apologize if this is the wrong place to ask this question, but I can't find anywhere else to ask it!

Thanks,

Shaun.

Asked by Shaun Rawlings 1 week ago

Last reply by Denys 1 week ago