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  • Archived

Not Able to Upload

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from wor… (read more)

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from working. Does anyone know how to fix it?

Asked by drlinmorel 6 months ago

Last reply by tedmunter 3 weeks ago

  • Archived

Shortcut Icons are not showing up in Firefox HomePage

Hi, I am trying to save my most important Bookmarks as Shortcuts in Firefox Homepage, but Firefox is not showing the icons of the shortcuts, instead it is showing as Lett… (read more)

Hi, I am trying to save my most important Bookmarks as Shortcuts in Firefox Homepage, but Firefox is not showing the icons of the shortcuts, instead it is showing as Letters of the site. Please refer the image that I have attached. Incase if the image in the attachment fails, use this link Do note that the icons in bookmarks bar are showing fine, but the problem is only in Homepage shortcuts. Please help in resolving this issue. Thanks in advance

Asked by onedropsync 7 months ago

Last reply by xandraao 1 month ago

  • Solved
  • Archived

Cannot play CNN videos

I cannot play CNN videos in Firefox. They will not start. I can play them in Microsoft Edge and on my iPhone. I can play other videos in Firefox from, say, YouTube. It's… (read more)

I cannot play CNN videos in Firefox. They will not start. I can play them in Microsoft Edge and on my iPhone. I can play other videos in Firefox from, say, YouTube. It's just CNN that seems to be the problem. I have a Windows 10 PC.

Asked by Hewitt Rose 7 months ago

Answered by Hewitt Rose 7 months ago

  • Archived

Firefox downloading 0 byte htm files moz-safe-about resources

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? T… (read more)

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Asked by t.martynik 7 months ago

Last reply by bkilinc 1 month ago

  • Archived

Downloads

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and… (read more)

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and this a bit annoying as I have to keep deleting all the files I dont want. The dialog box opens and I always choose open rather than save but Firefox has already saved a copy to my desktop. How can I stop this autosave please ? Cheers.

Asked by muttleythedawg 7 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Archived

Firefox crashes sometimes after downloading a file

Recently my Firefox crashes sometimes when downloading a file for example from Yahoo mail. This is not happening always, but sometimes when downloading a file. I have the… (read more)

Recently my Firefox crashes sometimes when downloading a file for example from Yahoo mail. This is not happening always, but sometimes when downloading a file. I have the latest version of Firefox, Windows 10. I changed password, deleted cookies, did full virus scan, but the problem still persists. Is this an issue of the new version of Firefox and will be fixed with the new update of Firefox ? This is happening only with Firefox and not with other browsers.

Asked by eladopoulos 7 months ago

Last reply by eladopoulos 1 month ago

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not able to sign in on my account or track packages on FEDEX website.

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried… (read more)

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried taking off enhanced tracking and restarting in safe mode I cleared cookies and all. Is there a fix for this?

Asked by leggettandassoc 7 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Archived

wordle

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently. … (read more)

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently.

Asked by jholder98 6 months ago

Last reply by cor-el 1 month ago

  • Archived

Bookmark Toolbar

Windows auto-updated and my bookmark toolbar disappeared I still see all of my bookmarks in the "Bookmarks" list, but none of them appear across the top of my screen, whe… (read more)

Windows auto-updated and my bookmark toolbar disappeared

I still see all of my bookmarks in the "Bookmarks" list, but none of them appear across the top of my screen, where they usually are and I can't put them back.

Asked by TFMD2 7 months ago

Last reply by cor-el 1 month ago

  • Solved
  • Archived

How do I search only specific folders when using the bookmarks searchbar?

Whenever I use the searchbar in the bookmarks manager, it always searches all of my bookmarks, but sometimes I might only want to search for that query within a specific … (read more)

Whenever I use the searchbar in the bookmarks manager, it always searches all of my bookmarks, but sometimes I might only want to search for that query within a specific folder. Is there any way to limit a bookmarks search to only a specific folder rather than the entirety of my bookmarks?

Asked by tfaholic09 7 months ago

Answered by cor-el 7 months ago

  • Archived

printing Yahoo emails

I'm using Firefox version 99.0. Windows 10, version 21H1, OS Build 19043.1586 I am on the web page for Yahoo Mail. When I need to print an email 1. If I print using the s… (read more)

I'm using Firefox version 99.0. Windows 10, version 21H1, OS Build 19043.1586 I am on the web page for Yahoo Mail. When I need to print an email 1. If I print using the system print dialog: The heading of the email (Headline,From, To, and Date) prints. The rest of that page does not print. The text of the second page prints.

Asked by billth87 7 months ago

Last reply by konocwa 2 months ago

How to toggle on/off the extensions

Hi, I have a extension in chromium based browser which is "extensity", it helps me to turn on off the extension without actually removing them and re-installing them. I n… (read more)

Hi, I have a extension in chromium based browser which is "extensity", it helps me to turn on off the extension without actually removing them and re-installing them. I need this because I have too many extension and each of them is useful but not all the time some are rare use, and I don't want them to be turned on all the time. Mainly because I think they will contain more resources and slow down the browser.

Asked by ushadevipkm987 2 months ago

Last reply by Dropa 2 months ago

  • Solved
  • Archived

https://www.washingtonpost.com/ loading issue on firefox

When I open https://www.washingtonpost.com/ it loads but after a few seconds it goes blank. This started a few days ago and only happens on firefox. … (read more)

When I open https://www.washingtonpost.com/ it loads but after a few seconds it goes blank. This started a few days ago and only happens on firefox.

Asked by TVLoC 7 months ago

Answered by FredMcD 7 months ago

  • Archived

Mailto has stopped working

I have always used Gmail to email links, but it has stopped working. In Settings/General/Applications, the 'mailto" gives only the options "always ask", "Firefox (default… (read more)

I have always used Gmail to email links, but it has stopped working. In Settings/General/Applications, the 'mailto" gives only the options "always ask", "Firefox (default)" and "use other". Previously the option to select Gmail was there. In fact, the list of applications only has 6 items instead of the numerous ones that were there previously.

Asked by lindabknight 7 months ago

Last reply by bodwyn 2 months ago

Router Page Access

Hello... Issue At Hand! Firefox Browser This website does not supply ownership information. http://192.168.8.1. Why would it be needed to access the router page? I have b… (read more)

Hello...

Issue At Hand! Firefox Browser This website does not supply ownership information. http://192.168.8.1. Why would it be needed to access the router page?

I have been trying to fix or access this the way I have always accessed it! By typing the Router Page URL in the appropriate location in the Browser!

Asked by Amazon13 2 months ago

  • Archived

Downloading attachments Mozilla / Yahoo mail

Couple days ago Yahoo Mail stopped downloading attachments of any type. Only happens when using Mozilla. Yahoo mail works fine with edge and android. The following had no… (read more)

Couple days ago Yahoo Mail stopped downloading attachments of any type. Only happens when using Mozilla. Yahoo mail works fine with edge and android. The following had no affect: (1) signing out and in to yahoo mail. (2) Clearing cache etc in Mozilla (3) rolling back recent windows updates. Occurs with all types of attachments, so not an app issue. Appreciate your help, please include only those suggestions which consider the "suddenly" part...

Asked by dejavodoo 7 months ago

Last reply by drjoewebb 2 months ago

  • Solved
  • Archived

I cannot see saved credit cards in Privacy & Security Firefox 99.01

I cannot see saved credit cards in Privacy & Security Firefox 99.01. I moved from a mac to Windows, and sync'd everything. I have no option to see saved credit cards… (read more)

I cannot see saved credit cards in Privacy & Security Firefox 99.01.

I moved from a mac to Windows, and sync'd everything. I have no option to see saved credit cards in Firefox Privacy & Security.

Please help?

Asked by Neil 7 months ago

Answered by Neil 6 months ago

  • Archived

Firefox time stamp is out by 4 hours

My Firefox browser is out by 4 hours. I am eastern and it recently switched to west coast time zone on its own. It did it once before and fixed itself in about a week. Ot… (read more)

My Firefox browser is out by 4 hours. I am eastern and it recently switched to west coast time zone on its own. It did it once before and fixed itself in about a week. Other browsers are fine. I would like to stick to FIrefox but my shop tells me to switch. Can you tell me how to correct this problem? Thanks, Glen [email removed from public]

Asked by glen.mar 6 months ago

Last reply by cor-el 6 months ago

how to stop video and audio from auto play

Followed instructions. Prefs. Privacy/Security. AutoPlay. Settings. But the screen does not look like the instructions and does not have check boxes. has box to enter url… (read more)

Followed instructions. Prefs. Privacy/Security. AutoPlay. Settings. But the screen does not look like the instructions and does not have check boxes. has box to enter url for exceptions but does not do anything. I don't want exceptions, I would like default to be autoplay off for all sites.

How do I do this. Thank you.

Firefox 99.0.1 Mac OS 10.15.7 MacBook Pro

Asked by larryfj2 5 months ago

Last reply by larryfj2 5 months ago