Showing questions tagged: Show all questions

Autofill

Is there a way to autofill for most sites but not autofill for certain sites while still saving passwords through firefox for those sites. I like to store my bank informa… (read more)

Is there a way to autofill for most sites but not autofill for certain sites while still saving passwords through firefox for those sites. I like to store my bank information on firefox behind an master password but it automatically autofills with out asking for the master password. Can I limit the sites that autofill passwords or require the master password in order to autofill? Any suggestions?

Asked by soysaucewasobi 1 day ago

Last reply by cor-el 1 day ago

After being offline, sometimes Firefox can't connect until restarted

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having troub… (read more)

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having trouble finding that site.". The only fix is to close Firefox and open it again. Going offline doesn't always do this, and while I'm not sure of what exactly causes this to happen, a way to easily reproduce it is:

  • Turn off the Wi-Fi;
  • Reboot the computer;
  • Open Firefox;
  • Turn on the Wi-Fi;

After the computer is connected, refreshing the page sends you to "Hmm. We’re having trouble finding that site.". You have to restart Firefox.

A way that doesn't 100% reproduce it, but works enough times, is to reboot the computer without turning off the Wi-Fi, and open Firefox as soon as possible (before the computer manages to connect to the router, which is the part that isn't always consistent). Rarely, it happens after suspending the computer, or after a disconnection due to an unstable connection. I can reproduce it in Firefox's safe mode. I have a hunch that maybe this is related to networking drivers.

I'm using a Lenovo IdeaPad 5 14ARE05 (Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)), Linux NixOS 22.11 (I don't know about Windows).

Ask me for any log you might need.

This is kinda a duplicate of https://support.mozilla.org/en-US/questions/1078253, except that their solution does nothing to me.

Asked by Martino 1 month ago

Last reply by x0digi 2 days ago

Firefox loads the first font alphabetically on my computer when it's out of memory

Hello. I've had this problem for over a month now ever since I switched to Firefox from Chrome. Problem: Every once in a while, Firefox will suddenly be really slow and n… (read more)

Hello. I've had this problem for over a month now ever since I switched to Firefox from Chrome.

Problem: Every once in a while, Firefox will suddenly be really slow and not load a page. When it finally does load, all text on the website is in the first font alphabetically on my computer. (I tested this by adding/removing fonts on my computer to confirm it was doing this and not just loading a specific font. I have a lot of fonts because I'm a graphic designer, and it's always picking the first font I have when they are all listed in alphabetical order.) This problem can occur on any website.

When the problem occurs: I thought it might be occurring when the computer or Firefox was low on memory, because the problem happens a lot more often when I am working (and thus have lots of programs and tabs open) than just browsing. I started working with both Windows's Task Manager and Firefox's Task Manager open so that when the problem occurs I can check to see what is happening. Memory usage when the problem happens is kind of high, usually around 50-70%, with Firefox being the most or second-most memory-intensive task in Windows Task Manager. But no other programs on my computer are slowing down when Firefox is, and Firefox's Task Manager is not showing any one tab/add-on using more than "Medium" usage. (Although notably, the tab that is having the problem is not showing up in Firefox's Task Manager at all.)

What I have tried:

  • checking and unchecking "use hardware acceleration" settings in Firefox. (It doesn't seem to matter, the problem still happens)
  • changing the default font settings in Firefox
  • closing and reopening Firefox. (This does fix the problem temporarily. After reopening Firefox and restoring the session, all pages load normally. But the problem will happen again later on a different site.)
  • restarting the computer (I shut down every night and turn the computer back on the morning. This problem still happens almost every day and often multiple times a day.)
  • Having fewer tabs open. (That does seem to decrease the chances of the problem happening, but it does not decrease those chances to zero. The problem has occurred with as few as five total tabs open.)
  • Checking add-ons (I'm not using very many add-ons in the first place—uBlockOrigin, Don't Accept webP, I don't care about cookies, and AutoDelete Cookies.) All of them are showing no or low usage in Firefox's Task Manager.

I am running Windows 10, Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, with 16GB of RAM.

Has anyone else ever experienced this issue? Does anyone know how to fix this? I'm really sick of having to close and reopen Firefox in the middle of work.

Asked by justaddwater 1 month ago

Last reply by justaddwater 4 days ago

Suggestion: Cookie desired retention and cookie rejection on close of browersr

Hi All I manage my cookies manually as I keep many tabs open permanently. Having to constantly log back in to those accounts would be onerous if cookies were deleted on c… (read more)

Hi All

I manage my cookies manually as I keep many tabs open permanently. Having to constantly log back in to those accounts would be onerous if cookies were deleted on close of browser. Managing this via manually adding the website exceptions function is also a drag.

Would it be possible to have a 'keep cookie list' that are saved when the browser is closed?

Cheers M

Asked by Kimberl 1 month ago

Last reply by cor-el 1 week ago

  • Solved

Why are google sites (Youtube, Gmail and Search) getting disconnected?

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021. W… (read more)

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021.

When that happens I close the FF and then immediately open it. Now the google sites work properly.

Never had that problem with other sites.....never!

Why the hell is this happening? Is FF responsible or Google?

So what is the solution?

Asked by Raz 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

Copy Image Doesn't Work

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, wit… (read more)

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, with Windows 7 and Windows 10. I'm doing this so I can paste images into Photoshop. It looks like, instead of copying the image itself, it's just copying the image file, but this means I can't paste it into Photoshop.

Asked by r.thomas.wright 1 month ago

Last reply by jscher2000 - Support Volunteer 1 week ago

How to make FF refresh proxy settings from command line/script?

I configured my Windows 10 Firefox proxy to use system proxy settings, and I have a script can based on different network environment modify the system proxy autoconfigur… (read more)

I configured my Windows 10 Firefox proxy to use system proxy settings, and I have a script can based on different network environment modify the system proxy autoconfiguration script address (HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\AutoConfigURL) in registry to update the proxy settings. Internet Explorer works well - new proxy configuration usually become effective in 1 or 2 minutes after the change. However, each time after my script changes the registry proxy address (without FF restart), I have to go to Firefox Tools->Settings->Proxy to manually change it to another value (in my case it's from "Use system proxy settings" to any other value), confirm it, and then change it back. Then FF is able to reload the autoconfiguration script to make it work. This is really a headache.

I just wonder is there a way to notify FF to reload the proxy autoconfiguration script address from registry from command line so that my script can trigger it automatically after the registry is modified?

Thanks.

Asked by wjdingdev 1 month ago

Last reply by wjdingdev 1 week ago

updating Firefox version and migrating the config file.

When I upgrade Firefox versions, I create a new profile folder to test the newer version. When I upgraded to V101, I found Google Maps worked very well using the standar… (read more)

When I upgrade Firefox versions, I create a new profile folder to test the newer version. When I upgraded to V101, I found Google Maps worked very well using the standard config file the install created, especially in relation to panning in Street View. then when I miggrated over my old config file from V88 Google Maps became very sluggish on panning. Clearly some config entries need tweaking. How do I know which class of config entries are used by Google Maps? I dont want to compare every single line of the config files..

Its about time Firefox came with a flyout when you hover over each config entry to tell us what it does?

Asked by drivvel 2 weeks ago

Last reply by drivvel 1 week ago

How to stop Firefox from automatically opening threads/links in a forum ?

There are a couple car forums that have a thread called “Create a Quick Thread”. It appears near the top of the thread listings & is there for convenience. However m… (read more)

There are a couple car forums that have a thread called “Create a Quick Thread”. It appears near the top of the thread listings & is there for convenience.

However most times this thread is opened automatically when I access the forum & opens a text box which in turn I have to close. This started happening about a year ago & I thought it was a forum problem but no one else seems to have the problem. Not the end of the world but the box takes up the height of a full screen & is a PITA to keep closing something I never wanted opened.

I tried the MS Edge browser & a Chromebook & neither automatically opened that line so I’m presuming it’s a FF issue.

If I close out of the forum but keep FF open & go back into the forum, the Quick Thread does not automatically open. IOW FF must be remembering to not open it. I wish it always remembered not to open it. I cannot find any FF setting that would control this behavior.

Any suggestions on how to stop this thread from automatically opening?

The first image shows the line the thread is on.

The second image shows what I normally get greeted with.

Asked by Mike109 1 week ago

Last reply by cor-el 1 week ago

My passwords have been deleted again and I didn't do it

My passwords were deleted a few weeks ago when firefox updated and tonight once again when firefox updated it deleted my passwords why is it doing this? It is really maki… (read more)

My passwords were deleted a few weeks ago when firefox updated and tonight once again when firefox updated it deleted my passwords why is it doing this? It is really making me mad because I have to go through nine kinds of hell to reset all these passwords.

Asked by Pbarry04 1 week ago

Last reply by Dropa 1 week ago

Hitting Escape multiple times reloads tabs, closes them and opens new ones!? WTF?

Hey folks, I hope you can help me. If I press the Escape key three times, it obscures the screen for a second and then rebuilds the frame, so I guess it reloads the page?… (read more)

Hey folks,

I hope you can help me.

If I press the Escape key three times, it obscures the screen for a second and then rebuilds the frame, so I guess it reloads the page? The attached picture shows my Youtube start page - as you can see, it's just the frame itself but not the scroll bar, so it's about the page, not the whole firefox window itself.

If I press Escape four times, firefox closes the current tab and opens a new one with my start page loaded.

What the Eff is happening here? That can't be a feature, can it? Has anybody experienced anything similar and can point me in the right direction?

Much appreciated

ff

Asked by nemesis428 2 weeks ago

Last reply by Paul 2 weeks ago

pdf blocking

I have been using Firefox as my default browser for many years and much prefer it to the other browsers. However, several weeks ago Firefox started blocking the download … (read more)

I have been using Firefox as my default browser for many years and much prefer it to the other browsers. However, several weeks ago Firefox started blocking the download of my morning newspaper. Now I have to copy the link from my morning newspaper email and paste it into Chrome to get access to my newspaper rather than simply clicking the link in the email. While I found this very annoying, when I couldn't find a workaround, I just continued to copy/paste into Chrome. Today I tried to download my IRA quarterly statement and found Firefox is blocking this pdf download also. Note that in neither case does Firefox tell me that they are blocking the downloads and they just do not download and some pdfs do download. So this is now getting beyond just annoying. Is there a workaround for this new Firefox problem or is my only alternative to define Chrome or Edge as my default browser and give up Firefox?

Asked by rick146 1 month ago

Last reply by rick146 2 weeks ago

  • Solved

Page Details Missing

For awhile now whenever I visit Kickstarter, I never get the full page to load. I mainly notice it in the header where the info for the campaign information doesn't show … (read more)

For awhile now whenever I visit Kickstarter, I never get the full page to load. I mainly notice it in the header where the info for the campaign information doesn't show on Firefox. I've tried playing around with my widgets and protection to see if that would allow the page to fully load, but nothing has worked.

Asked by Trivirt 1 month ago

Answered by cor-el 2 weeks ago

Cached Web Content Not Clearing

Win 7 Home Premium Firefox Version 101.0.1 'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' When 'Clear Now,' Cached Web Content; is clicked, it does n… (read more)

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Asked by Buddy2014 1 month ago

Last reply by Buddy2014 3 weeks ago

Importing a Forefox profile from 18.04 Ubuntu to a 22.04 Ubuntu PC

Years ago I imported a Firefox profile from Ubuntu 16.04 to a PC running 18.04. It wasn't very hard. View Hidden Folders, find the old FF profile, copy it. Then go to … (read more)

Years ago I imported a Firefox profile from Ubuntu 16.04 to a PC running 18.04. It wasn't very hard. View Hidden Folders, find the old FF profile, copy it. Then go to the 18.04 PC, delete or rename the existing profile, and paste in the profile from the 16.04 rig. Restart the PC, Firefox came up on the 18.04 PC just like it did on the 26.04 PC.

But Ubuntu is doing something different now. Firefox is inside the "snap" folder. Apparently snap is some sort of new package mgr. (?)

I found a firefox profile a few levels down inside the snap folder: Home/snap/firefox/common/.mozilla/firefox/xxxxxxxx.default

Does snap complicate things? Or can I replace the new profile on the 22.04 PC inside the snap folder with the profile that I want to use from the 18.04 PC? Just like in the past, but inside snap rather than the .firefox folder in Home?

Asked by Telkwa 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Firefox not responding when I open the mobile hotspot on my laptop.

Firefox not responding when I open the mobile hotspot on my laptop. I'm not sure if the problem is the program itself or windows or my laptop, but chrome seems to be work… (read more)

Firefox not responding when I open the mobile hotspot on my laptop. I'm not sure if the problem is the program itself or windows or my laptop, but chrome seems to be working fine when I open hotspot, so I thought Firefox has something to do about it?

For more context, I don't have wifi connection in my new apartment, but I do have ethernet cable connection. That's why when I do need wifi for my phone I just open the mobile hotspot in my laptop. When I do, Firefox suddenly crashes/not responding and I have to close it. Same thing happens with discord, but I only lose connection, it doesn't crash. Sure I can use chrome, but all my bookmarks are all in firefox.

This only happened recently, June 2022. I didn't have any problem the month before, I was able to use hotspot while using Firefox at the same time.

Anyone have any idea whats the problem and/or how to fix? Thanks.

Asked by blob 1 month ago

Last reply by blob 3 weeks ago

New computer; logged into Firefox; apparently synced; ... where are my bookmarks? Why would this occur?

Hello: New computer; logged into Firefox; apparently synced; ... where are my bookmarks? I have purchased and set-up many PC's in my life. Why would this occur now -- fo… (read more)

Hello:

New computer; logged into Firefox; apparently synced; ... where are my bookmarks? I have purchased and set-up many PC's in my life. Why would this occur now -- for the first time ever for me?

Alan

Asked by ajdfsu 3 weeks ago

Last reply by RobertJ 3 weeks ago

Installation aborted because the add-on appears to be corrupt.

I wanted to get an couple new addons to my firefox browser. But whenever I try to get one i get the message 'Installation aborted because the add-on appears to be corrupt… (read more)

I wanted to get an couple new addons to my firefox browser. But whenever I try to get one i get the message 'Installation aborted because the add-on appears to be corrupt' whether I save the file and install it in windows, or trey to install at the firefox addons page. I have done multiple re-installs of the latest browser, cleaned every file out of the system, even joined this community in case I have to get some kind of membership to get addons.

I am out of ideas to solve the problem, and I cannot find anywhere on the internet where the 'Installation aborted because the add-on appears to be corrupt'. problem I have is solved. Please help.

jkumpire

Asked by jkumpire 1 month ago

Last reply by nigeldalton 3 weeks ago

lost login passwords

Good afternoon. My name is Tito, I had a lot of logins and passwords for the most of the sites saved in the firefox passwords. I went to another country for vacation and … (read more)

Good afternoon. My name is Tito, I had a lot of logins and passwords for the most of the sites saved in the firefox passwords. I went to another country for vacation and for some reason i lost all of my saved logins. Is there anyway to recover it. one of the advantages of having saved logins nowadays, and because all the passwords get more complex is to save it and in case we forgot we can always check it.. is there anyway i can recover it?? Thank you. best regards Tito

Asked by titomfm 3 weeks ago

Last reply by studysucceedenjoy98 3 weeks ago

Abnormal window size behavior

For no reason I can name, Firefox's window sizing has gone bonkers. I'm using Firefox 101.0.1 with Microsoft Windows 10 Enterprise. I have two Firefox windows open. When … (read more)

For no reason I can name, Firefox's window sizing has gone bonkers.

I'm using Firefox 101.0.1 with Microsoft Windows 10 Enterprise. I have two Firefox windows open.

When I unlock the computer after a period of non-use, the Firefox task bar icon has two white bars at the edge, indicating that two windows are open, but the windows not visible. Quitting and restarting Firefox does not help.

To recover the first window I must float the mouse over the task bar icon, opening thumbnails of the windows, then right click the first thumbnail and select Maximize. This makes the maximized window appear. Then I can drag the window away from the edge of the screen, reducing its size. After that it behaves normally until the computer is locked and unlocked; then the process repeats.

I can't recover the second window at all. Its thumbnail is empty except for a tiny rectangle in the upper left corner, presumably representing a tiny window. When I right click the thumbnail it doesn't open a menu; it just displays a blue rectangle as high as a normal window's title bar and about four times wider than high. Presumably this is what's left of the window. It has no title, no minimize/maximize/close buttons, and no system menu icon. Trying to change its size by dragging its edges has no effect. Nor does trying to maximize it by pushing it up to the top edge of the desktop.

What can I do to make Firefox behave normally? How can I prevent this from happening again?

Asked by JHS 3 weeks ago