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touch id not working

i am on a website that supports hardware 2FA. i get a pop up the says "[website] wants to authenticate you using a registered security key. You can connect and authorize … (read more)

i am on a website that supports hardware 2FA. i get a pop up the says "[website] wants to authenticate you using a registered security key. You can connect and authorize one now, or cancel.] but it doesn't give me the touch id pop up. i have confirmed this works on safari and chrome. how do i get Firefox to recognize touch id on my macbook

Asked by 3c418933 2 minutes ago

sycning two firefox accounts

Hi I accidently unistalled firefox on my macbook pro, I had to re install. I had to sign back inot fire fox by creating a new account under robinpegden@icloud,com. I al… (read more)

Hi

I accidently unistalled firefox on my macbook pro, I had to re install. I had to sign back inot fire fox by creating a new account under robinpegden@icloud,com.

I already had a firefox under this user name. Can you link my old account so I can transfer all book marks saved etc? thank you.

My email address is above

Asked by robinpegden 1 hour ago

Last reply by cor-el 16 minutes ago

FF will not open all the way.

When I open FF, it will only open halfway. I can eventually got it open I started to play with it. When I tapped the FF down button (top right of page) it will bring FF b… (read more)

When I open FF, it will only open halfway. I can eventually got it open I started to play with it. When I tapped the FF down button (top right of page) it will bring FF back to the left side of the page, which is the original problem, opening halfway on the left. what can I do?

Asked by marine65 2 weeks ago

Websites not displaying all elements

I have a couple of client websites that sometimes has trouble displaying page elements. I think it's related to some Javascript that's controlling elements animating in a… (read more)

I have a couple of client websites that sometimes has trouble displaying page elements. I think it's related to some Javascript that's controlling elements animating in as user scrolls down the page. The page will sometimes load fine, but other times elements don't display resulting in large blank areas and the hero video doesn't load.

It's behaving as if Javascript is disabled in browser settings, but it is enabled. Only happens in Firefox, no issues in Chrome. My developers can't figure out what's happening.

https://kmsc.ca/ and https://carbertwaite.com/

Asked by cgchang 4 hours ago

Last reply by cgchang 20 minutes ago

Some websites don't display fonts properly...all |??????|

Even though I have the "allow websites to choose their own fonts" box checked, some websites (Google and others) display fonts as all question marks. This doesn't happen … (read more)

Even though I have the "allow websites to choose their own fonts" box checked, some websites (Google and others) display fonts as all question marks. This doesn't happen all the time...just sometimes. And sometimes restarting the computer helps. I prefer using Firefox but I noticed it doesn't happen in Safari. I have OS 12.4 and am using Firefox 103.0.2. Thanks for any advice!

Asked by barbara61 1 day ago

Last reply by cor-el 21 minutes ago

No Choice to select a Reinstall location. It always reinstalls in the same original folder.

I've a Windows 10 computer I'm moving to that I' haven't used much in the past. I previously installed Firefox in the default location. For my own reasons I now want to… (read more)

I've a Windows 10 computer I'm moving to that I' haven't used much in the past. I previously installed Firefox in the default location. For my own reasons I now want to uninstall Firefox and reinstall in a different folder. I can uninstall just fine; Microsoft and Glary tools don't find a trace of Firefox/Mozilla on the drive. I reboot, download Firefox using Edge and attempt to reinstall Firefox. The reinstall simply states that I'm trying to reinstall, and it'll take a few moments. AT NO TIME do I have a chance to specify WHERE to install/reinstall. How do I reinstall Firefox in a different folder?

Asked by rakgoma 6 hours ago

Last reply by jscher2000 - Support Volunteer 41 minutes ago

Double spacing in Bookmarks Menu and sidebars is back

So, the old problem of double spacing is back. Luckily only on bookmarks menu and sidebar, but even so it's annoying. Has there been any progress with finding a solution … (read more)

So, the old problem of double spacing is back. Luckily only on bookmarks menu and sidebar, but even so it's annoying.

Has there been any progress with finding a solution for this perennial nuisance?

Also, the userchrome.css fixes I've used previously don't seem to be working. What's the latest fix to be used?

Asked by kuopiofi 2 hours ago

Last reply by jscher2000 - Support Volunteer 42 minutes ago

I imported my bookmarks from an HTML file but they are not showing even after I close and restart the browser

I imported my bookmarks from an HTML file but they are not showing even after I close and restart the browser. Where are my bookmarks? And furthermore, your instructions … (read more)

I imported my bookmarks from an HTML file but they are not showing even after I close and restart the browser. Where are my bookmarks? And furthermore, your instructions for importing them in the first place did not work for me because the sequence and pictures did not match what I saw in my browser. I played around with it until I found the import part. And yet, no bookmarks.

Asked by afiandac 3 hours ago

Last reply by jscher2000 - Support Volunteer 46 minutes ago

Light theme but dark menus/pulldowns FF 100.0.2

For the last several FF versions, although I choose a light theme, the pull downs/menus always wind up dark with white text. It also shows up when I am editing options in… (read more)

For the last several FF versions, although I choose a light theme, the pull downs/menus always wind up dark with white text. It also shows up when I am editing options in FF itself. How do I stop this? I want a light background with black/dark text.

Asked by submarinerr 2 months ago

Last reply by submarinerr 2 hours ago

  • Solved

Credit Card info does not autofill

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofi… (read more)

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofill. In Settings, the box to autofill is checked. This has worked a hundred times before, but stopped working a few months ago. Also, I've checked the 2 relevant items in about:config an they are enabled. How do I get the autofill to start working again?

Asked by Steve Ediger 1 day ago

Answered by Steve Ediger 1 hour ago

firefox browser

I'm really having a hard time getting firefox to work on my pc which runs on windows 10. I updated my pc and now firefox isn't working correctly. My facebook page is too … (read more)

I'm really having a hard time getting firefox to work on my pc which runs on windows 10. I updated my pc and now firefox isn't working correctly. My facebook page is too big and I can't see everything

Asked by DDarcusio 20 hours ago

Last reply by RobertJ 1 hour ago

F/F BROWSER FAILS TO OPEN IN FULL SCR. MODE! ONLY VERY RECENT LY SOMTHING CHANGED!

‘THE F/F SCREEN FAULT -IT WONT OPEN ON FULL SCREEN ALL SOLUTIONS PROVIDED ARE FOR GEEKS! I AM NOW PREPARING TO DITCH F/F I CANT BE A GEEK - I'M JUST AN ORDINARY JOE! -WHY… (read more)

‘THE F/F SCREEN FAULT -IT WONT OPEN ON FULL SCREEN ALL SOLUTIONS PROVIDED ARE FOR GEEKS! I AM NOW PREPARING TO DITCH F/F I CANT BE A GEEK - I'M JUST AN ORDINARY JOE! -WHY DID YOU DO THIS? I'M SURE MANY FEEL AS I’

Asked by bigt 1 hour ago

Wrong behavior on lichess.com.

Foxfire behaves incorrectly when playing chess on lichess.com. This is a popular chess playing site that hosts online chess games between logged in players. When a game c… (read more)

Foxfire behaves incorrectly when playing chess on lichess.com. This is a popular chess playing site that hosts online chess games between logged in players. When a game challenge is accepted, it presents a chess board and a clock that should start immediately counting down white's remaining time. Instead, with Foxfire, the clock starts when the first move is made by white.

The above behavior only occurs on Foxfire. On Edge, Google Chromium, and Opera, it works correctly. This is of little significance to most players, but I have observed it for a long time on Foxfire--maybe as long a two years. I have not reported it before because I can easily work around the problem. The workaround is obviously to switch away from Foxfire when playing chess on lichess.com.

Just thought someone there ought to know about this Foxfire abnormality.

Asked by Jay 1 hour ago

Google Image Previews look off center in vanilla Firefox

Starting yesterday, the preview images in GIS has been looking off center in Firefox (see attached). If I switch to protection mode the image looks fine. If I open up i… (read more)

Starting yesterday, the preview images in GIS has been looking off center in Firefox (see attached). If I switch to protection mode the image looks fine. If I open up in any other browser it looks fine as well. I have already cleared my web cache and cookies, refreshed Firefox and then reinstalled it, changed my screen resolution settings, and nothing seems to be fixing it. There's no apparent settings in Google itself to adjust the image...it just started doing that in Firefox out of nowhere.

Asked by spaceferret 10 hours ago

Last reply by RobertJ 1 hour ago

Firefox no longer opens in full screen

I see that there was a new version loaded yesterday so don't know if this relates. Starting today, when I open Firefox, it opens in a small screen in the upper left cor… (read more)

I see that there was a new version loaded yesterday so don't know if this relates. Starting today, when I open Firefox, it opens in a small screen in the upper left corner. I want it to open in full screen. I have to click twice to get the full screen. I do not mean the screen that F11 gives since I still want my tabs at the bottom. I have Windows 10 and Firefox 103.0.2.

I realize that this is an annoyance that has a workaround. I just want what I had yesterday. Thanks in advance for your help.

Kris

Asked by dkatwdsd 5 hours ago

Last reply by RobertJ 2 hours ago

  • Solved

Language Randomly Changed to Greek, Can't Change it Back

Hi, First off, I have only ever used Firefox in English. I don't speak enough of any other language well enough to do otherwise. I booted up my gaming PC today and opened… (read more)

Hi,

First off, I have only ever used Firefox in English. I don't speak enough of any other language well enough to do otherwise. I booted up my gaming PC today and opened Firefox, and the language on my menus, bookmarks toolbar, and almost all Firefox UI has randomly changed to what looks like it might be Greek. I can't change it back. It looks from the settings page that the selected language is English, but again I don't speak or read Greek so I have no idea what's going on here. I've run a virus scan, nothing came up. I tried clearing the Firefox startup cache, that didn't help. It's only the Firefox menus that are in Greek, webpages are still showing up in English like they should.

Can somebody help me fix this please? I use Firefox as my main browser on all of my PCs and I don't want to have to switch to using Chrome on one of them. Thanks!

Asked by captainlaurie 2 days ago

Answered by captainlaurie 2 hours ago