FIREFOX NOT WORKING PROPERLY

BROWSER LOOKS DIFFERENT. CANNOT KEEP BOOKMARKS,EXTENSIONS OR ANY FORM OF APPS. ONCE I CLOSE THE BROWSER AND SIGN BACK IN EVERYTHING I FOUND AND THOUGHT I SAVED IS GONE AN… (read more)

BROWSER LOOKS DIFFERENT. CANNOT KEEP BOOKMARKS,EXTENSIONS OR ANY FORM OF APPS. ONCE I CLOSE THE BROWSER AND SIGN BACK IN EVERYTHING I FOUND AND THOUGHT I SAVED IS GONE AND i HAVE TO FIND THEM AGAIN. THIS INCLUDES THE BOOKMARKS MENU, BOOKSMARK TOOLBAR, OTHER BOOKMARKS, EXTENSIONS, EVEN CUSTOMIZE, ETC. EVERYTHING.I HAVE LOST EVERYTHING I SAVED ON FIREFOX FOR YEARS. THIS HAS BEEN HAPPENINGTO ME FOR DAYS CAN SOMEONE HELP ME FIX THIS PLEASE?

THANK YOU,

MJR3ME@FIREFOX

Asked by mjr3me@firefox.com 40 minutes ago

Disable auto https button doesn't work.

Disable auto https button doesn't work. I'm still getting error messages when trying to access web sites using only "http". Edge and Chrome still connect to "http". thx … (read more)

Disable auto https button doesn't work. I'm still getting error messages when trying to access web sites using only "http". Edge and Chrome still connect to "http". thx

Asked by jmontoya3 1 day ago

Last reply by cor-el 1 hour ago

Firefox slow on speedtest

Firefox doesn't run Speedtest program at same speed as Chrome. I noticed that recently Speedtest is not reporting accurately when run on Firefox but reports correctly on … (read more)

Firefox doesn't run Speedtest program at same speed as Chrome. I noticed that recently Speedtest is not reporting accurately when run on Firefox but reports correctly on Chrome or Edge or my phone for that matter. I have tried in troubleshooting mode and have refreshed Firefox. I have a 200 Mbps connection. I am connected to my router via Intel(R) Wi-Fi 6E AX210 160MHz.

Please see attached screen shots.

Asked by sotackd 22 hours ago

Last reply by MarkRH 1 hour ago

Removing sync info

I have a question regarding syncing. Is there a way to remotely remove all synced information from Firefox on a particular PC without actually accessing it? For example, … (read more)

I have a question regarding syncing. Is there a way to remotely remove all synced information from Firefox on a particular PC without actually accessing it? For example, if I sync my home PC Firefox with my laptop or my work PC. Then, one day, for some reason I no longer have access to my work PC, and all of my sensitive information is there. Or if I lose my laptop, or if it is stolen... Is it possible to remove all sensitive information from a remote synced PC? Alternatively, is there a way to remove all synced information every time I close the browser? This way I can remove a particular PC in my Firefox account and once the browser is restarted at the remote location, the data will no longer be pulled and synced. Can this be done? Thanks in advance!

Asked by golosrazuma 23 hours ago

Last reply by cor-el 1 hour ago

favicon not appearing in bookmark, but is visible on tab and when dragging to bookmark bar

I am experimenting with changing from Microsoft Edge to Firefox. However, a couple of bookmarks that have favicons in Microsoft Edge do not appear to work in Firefox. Att… (read more)

I am experimenting with changing from Microsoft Edge to Firefox. However, a couple of bookmarks that have favicons in Microsoft Edge do not appear to work in Firefox. Attached is a .gif showing me trying to add https://app.powerbi.com to the bookmark bar. You can see that there is an icon on the tab, along with an icon that appears when trying to drag to the bookmark bar. However, when it gets to the bookmark bar, it goes back to the default icon and does not show the actual favicon. The same thing happens when trying to add https://vscode.dev. However, both of those sites have favicon images in the bookmark bar on Microsoft Edge.

Any ideas on how to get the favicon to appear would be greatly appreciated. I understand that it may seem a pretty trivial thing, but I do a lot of screen recordings for my work, and want all of the icons on the bar to appear.

Asked by Steve Wolfe 17 hours ago

Last reply by cor-el 1 hour ago

Site is not opening on Firefox browser

H, I'm using Firefox browser on my HP Chromebook but whenever I try to open my site on it. It is not opening properly like site's layouts does not show properly. What … (read more)

H, I'm using Firefox browser on my HP Chromebook but whenever I try to open my site on it. It is not opening properly like site's layouts does not show properly. What could be reason of it, site's code or browser issue?

Asked by ameliasmith11.me 15 hours ago

Last reply by Terry 2 hours ago

Audio auto-muting after 40 seconds

Today my Firefox browser has started muting my streaming video after 40 seconds and I need to pause/start or go back 10 seconds to restart the sound. It is really annoyi… (read more)

Today my Firefox browser has started muting my streaming video after 40 seconds and I need to pause/start or go back 10 seconds to restart the sound. It is really annoying. I have updated and restarted both my computer and Firefox, and tried different streaming services, but it didn't fix it.

Asked by berny.bradley 2 hours ago

Need help reverting to Firefox 108. I can install it no problem, but don't understand how to get all my settings back that 109 removed.

Firefox 109 is horrible and I am trying to revert to 108. I have the "Old Firefox Data" file, but have no idea how to get ALL that info back into 108. I am so very upse… (read more)

Firefox 109 is horrible and I am trying to revert to 108. I have the "Old Firefox Data" file, but have no idea how to get ALL that info back into 108. I am so very upset and frustrated right now! So much wasted time. I cannot believe Mozilla did this to us with no warning!!!!!!!! I have seen some articles on how to get the info back, but I don't really understand them. I am relatively computer-savvy, but I definitely do not understand how all this works. Some "Firefox for Dummies" at this point would be greatly appreciated. I am on a PC using Windows 10 professional 64-bit with automatic updates so it's current.

Asked by ElegalEyes 5 hours ago

Last reply by ElegalEyes 2 hours ago

Firefox somehow took 4-11 second to actually connect to new address, even the sites I regularly visits. after I'm updating to Windows 11.

So I I've been holding out upgrading to W11 for some time now, but have to upgrade after being tipped by a friend about ONE convenient feature for multitasking, split app… (read more)

So I I've been holding out upgrading to W11 for some time now, but have to upgrade after being tipped by a friend about ONE convenient feature for multitasking, split apps view and combining it into one tab. So far so good, didn't experience any issue. One complain I have is the gigantic cut, copy, open..etc Tab at the top of the new file explorer. But, again, nothing out of the ordinary.

But when I opened Firefox for the first time after upgrading I noticed a painful delay before actually loading the new pages. At first I thought it was only because I just recently updated the OS, so I leave for few hours and keep working my docs. After going back to browse I still have the same issue. This time I notably irritated because of browsing my regularly checked websites have so much delay now compared to before I upgrade to W11.

Here's the list of thing I tried to fix this issue.

   Clearing caches
   Disabling add ons
   Disable enhanced protection
   Refresh Firefox program
   Updating my chipset driver 
   updating my gfx driver
   Reseting my network.

Nothing I tried above worked.

Again the issue is not internet speed. When I downloaded the AMD drivers, it was 14MBps, quite fast.

Then I open the "task manager" and tick the "always on top" option. I noticed that Firefox is still idling even after I clicked links in my homepage. Firefox only uses 2% of CPU usage. It stays that way for 4-11 seconds (depending on the websites I tested) before eventually ramps up the CPU usage to the percentage I expected to opens a new website.

Anyone knows the answer? Please I'm getting desperate here. I don't want to daily drive chromium forks and would like to keep using Firefox.

Asus vivobook laptop, Ryzen 5 3500u, 16gb 2666mhz ram

Asked by romanist05 2 hours ago

Secondary account confirmation

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have… (read more)

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have a logged-in device. Can I request to delete my Firefox Account?

Is it possible to remove the backup account related to such a locked-out account to allow that account to be associated with the new account created?

Note that the Authy locked account has been abandoned on Firefox for a long time. Not certain if there is a limit time-frame of no account access after which the account may be declared abandoned and may therefore have the backup account unlocked for a new account association to the backup account.

Asked by mkoopman283 4 hours ago

Last reply by Dropa 2 hours ago

  • Blocat

Firefox 109 is a DISASTER!!!

Locking this thread.Please continue here: [/questions/1403460] I just updated Firefox to version 109. Every single thing that I liked about Firefox is now GONE. Options… (read more)

Locking this thread.
Please continue here: [/questions/1403460]
I just updated Firefox to version 109. Every single thing that I liked about Firefox is now GONE. Options are GONE. Customizing the toolbar - GONE. Adding toolbars - GONE!!! It lost my open tabs. It won't show the LastPass icon in the toolbar like it used to, so I have to hunt for it now. All my toolbar settings - GONE!

Mozilla - you really should WARN people BEFORE they update that the update is a major overhaul. Why would you just make yourself another Chrome? If I wanted to use Chrome, I would (and I probably will now), but I prefer Firefox - at least I DID prefer Firefox before this update. I do not understand why you completely RUINED Firefox! This update is horrible and I have now lost a full day at work trying to FIX this clusterf**k of a browser mess that you have made for me! For the life of me I do not understand why you took away the ability for the user to make Firefox more user-friendly. Before, I could choose to customize if I wanted to, or not to customize. Now I have no choice and am stuck with the way YOU want it. Well, I don't like the way you want it! I liked it the way I had it customized! I am so stinking furious with you right now! I will be reverting to the prior version and will then search for a new browser. I am really sick of companies taking away things that make their products better. Congratulations, Firefox - you are now Chrome's Clone.

Asked by ElegalEyes 6 hours ago

No Prompts for Microphone permission

Hello, when I'm on a website that could use my microphone or camera, I am not getting the prompt to ask for permission to use them. I have tried manualy giving the websit… (read more)

Hello, when I'm on a website that could use my microphone or camera, I am not getting the prompt to ask for permission to use them. I have tried manualy giving the website permission in CTRL-I website settings. But that did not fix it. I have tried the same websites in google chrome, and my mic works then.

Asked by hendleyjon 5 hours ago

Last reply by jonzn4SUSE 3 hours ago

Bookmarks_Uploading Bookmarks from Firefox on Old computer to Firefox on New computer

Hello Having tried, it does not seem possible for me to install/upload/migrate bookmarks I have stored on Firefox on an old computer, to my new computer. Can you help ple… (read more)

Hello

Having tried, it does not seem possible for me to install/upload/migrate bookmarks I have stored on Firefox on an old computer, to my new computer.

Can you help please.

Asked by stephen.marck 16 hours ago

Last reply by jonzn4SUSE 3 hours ago

Ad income for FireFox

Regarding the sponsored ads in the new tab screen, the help link states, "Mozilla is paid when users click on sponsored shortcuts." I just wanted to know if Mozilla is p… (read more)

Regarding the sponsored ads in the new tab screen, the help link states, "Mozilla is paid when users click on sponsored shortcuts."

I just wanted to know if Mozilla is paid for each click or for each unique click. If I click it 100 times on the same computer, does Mozilla get more income than if I were to only click it once?

Asked by Bard 7 hours ago

Last reply by Bard 4 hours ago

Cannot access gmail on desktop but can on laptop/tablet

Haven't been able to access Gmail from Firefox on my desktop. It says"temporary error" It has been like this for 8 hours. I can access it using Microsoft edge browser on … (read more)

Haven't been able to access Gmail from Firefox on my desktop. It says"temporary error" It has been like this for 8 hours. I can access it using Microsoft edge browser on desktop and i can access gmail on my laptop with firefox. i deleted duck duck go from firefox on desktop. I cleared the cache and cleared the cookies but still problem. It says on gmail technical info: Numeric code 4. i have Firefox version 109.0. it works fine with everything else


the only other thing i can think of is to delete Firefox and reinstall it?

Jan Schindler [email and phone# removed from public forum]

Asked by jansch135 1 day ago

Last reply by jsch54 10 hours ago

tabs and troubleshooting

Is there any way to get tab names listed on troubleshooting info of anykind? I don't think you can do anything with windows task-manager but can anything be done with FF … (read more)

Is there any way to get tab names listed on troubleshooting info of anykind? I don't think you can do anything with windows task-manager but can anything be done with FF internal task-manager? I'm not a programmer so trying to make sense out of what I read, I hate to say but I have no clue :( what im reading most of the time. And when im trying to track it down to a particular tab it is impossible! As far as I can tell, it doesn't even show most of my tabs. Its bad enough when the 2 task-managers show different info. Amazon Prime Video website has major issues, memory (like taking up GB's of memory) and freezing while it sorts out the memory, upto several minutes if FF doesn't crash. If I close the tab with most memory sometimes it closes the Prime tab and FF goes on, other times I don't know what it closes and the whole browser shuts down. I run Nightly and is kept up to date.

Asked by starsaa 13 hours ago

Last reply by Terry 4 hours ago