Showing questions tagged:

Multi-account containers doesn't sync, and breaks overall Firefox sync

Hi all, I have another query ongoing which trying to fix seems to have caused this problem: https://support.mozilla.org/en-US/questions/1581166 I'm logged into Firefox ac… (read more)

Hi all,

I have another query ongoing which trying to fix seems to have caused this problem: https://support.mozilla.org/en-US/questions/1581166

I'm logged into Firefox account and have everything synced. I've logged multi-account containers (MAC) into my Firefox to try and sync accounts. However, the containers are not syncing AND I now cannot send tabs to or from this instance of Firefox.

This started either after I refreshed Firefox or after I reinstalled it, I'm not sure which. Before Refresh I definitely had full sync, and I believe containers were synced but I had not changed anything in MAC for a long time, many months maybe years.

To try and fix this, I logged out of my Firefox account for both MAC and the whole browser, then closed Firefox. I then restarted Firefox, logged into my Firefox account and tested that I could send and receive tabs - I could, so that worked. I then logged into my Firefox account with MAC and tried to send a tab, and I couldn't, and nor did the containers sync. So, it seems that the MAC addon breaks sync.

A workaround is just to not depend on containers sync, but I'd prefer to get this back.

Any suggestions on how to fix this, or is this a bug in Firefox or MAC?

Cheers :)

Open

Need help changing account email

The email address that was used when my Mozilla account was first set up no longer exists, I'm trying to change it but the site keeps sending the confirmation codes to th… (read more)

The email address that was used when my Mozilla account was first set up no longer exists, I'm trying to change it but the site keeps sending the confirmation codes to the existing non-existent email address which I no longer have access to. How do I change the email address without losing any data?

Open 2

Tiny icon on top of Firefox icon in system tray

Recently a tiny icon of an empty shopping cart has been superimposed at the top right-hand corner of the Firefox icon in my system tray. I want to get rid of it. In addit… (read more)

Recently a tiny icon of an empty shopping cart has been superimposed at the top right-hand corner of the Firefox icon in my system tray. I want to get rid of it. In addition, just in the last few days, I'm being asked to choose among profiles when I sign onto Firefox and I want to have only one default profile and to avoid that extra step in signing on.

Open 2

i want a shortcut to open a specific profile . i created a short cut for one profile but even when i click that its opens the last used profile

i am unable to open a specific profile as i want its always taking me to last profile i used .I tried getting help from AI chat bots and made a short cut for a profile bu… (read more)

i am unable to open a specific profile as i want its always taking me to last profile i used .I tried getting help from AI chat bots and made a short cut for a profile but at the end even its opening the last profile i opened.

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Move email contacts from People folder back to New Email Add Recipient folder do to Mozilla update error.

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the AD… (read more)

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the ADD RECIPIENT page appears and a list of people and their email addresses normally appear.

THERE IS NO LIST OF PEOPLE AND EMAIL ADDRESSES. They have been moved to the PEOPLE folder on the left side tool bar below the top MAIL icon. The email list in the PEOPLE folder is still in tact

My question is how do I correct this error which appears to have happened during an update.

One would think if you highlight the PEOPLE email list it could be moved back to the ADD RECIPIENT list but that does not appear to be possible.

What is the solution????????

Open 3

The New Email Add Recipient folder is empty and contents moved to People Folder. Need to move them back!

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the AD… (read more)

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the ADD RECIPIENT page appears and a list of people and their email addresses normally appear.

THERE IS NO LIST OF PEOPLE AND EMAIL ADDRESSES. They have been moved to the PEOPLE folder on the left side tool bar below the top MAIL icon. The email list in the PEOPLE folder is still in tact

My question is how do I correct this error which appears to have happened during an update.

One would think if you highlight the PEOPLE email list it could be moved back to the ADD RECIPIENT list but that does not appear to be possible.

What is the solution????????

Open 2

Bookmarks missing

Greetings. Have Windows 11 Home . I have noticed in the last month that when I click on the star that Firefox is not saving my bookmarks. I have searched online for resol… (read more)

Greetings. Have Windows 11 Home . I have noticed in the last month that when I click on the star that Firefox is not saving my bookmarks. I have searched online for resolution to this problem to no avail. I am up to date on my version of Firefox . Could someone please provide the steps necessary to get this feature back. I have used Firefox as my primary browser for decades and the bookmark feature has always worked fine . Thank you in advance for your assistance .

Open 3

Firefox is not able to log into Amazon, while Edge is OK.

Firefox is not able to log into Amazon, while Edge is OK, I know that a lot of Windows 10 updates have been installed of late plus other changes I am unable to work out w… (read more)

Firefox is not able to log into Amazon, while Edge is OK, I know that a lot of Windows 10 updates have been installed of late plus other changes I am unable to work out whats wrong .......Help

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After version 149 update, search returns blank page on yahoo

Default homepage is yahoo. Since the update to version 149, if I do a search from yahoo, the new tab that opens with the search result is blank most of the time. I have… (read more)

Default homepage is yahoo. Since the update to version 149, if I do a search from yahoo, the new tab that opens with the search result is blank most of the time. I have to click reload for the search results to show up.

Is anybody else having that problem? Seems to be yahoo search specific but not 100% sure.

Dan

Solved 21 1 208

Firefox crashed and now my shortcuts have gone and the bookmarks are not easily accessable

Firefox crashed and now my shortcuts have gone and the bookmarks are not easily accessible. I tried importing from the desktop but they are now in a long list and not a… (read more)

Firefox crashed and now my shortcuts have gone and the bookmarks are not easily accessible. I tried importing from the desktop but they are now in a long list and not as they were (in the toolbar. I can't gt the "bookmark summary" showing in the toolbar area.

Open 1

unterschiedliche primär email adressen am rechner und iphone

Hi ich habe versucht, die einstellungen zum einem fehlgeschlagenen login mit hilfe von chaptjpt zu verbessern. habe dadurch mein konto verändert. mein password neu erstel… (read more)

Hi ich habe versucht, die einstellungen zum einem fehlgeschlagenen login mit hilfe von chaptjpt zu verbessern. habe dadurch mein konto verändert. mein password neu erstellt und wiederherstellungsschlüssel ist nich korrekt. auf dem iphone ist alles drauf aber mit dem sekundären email adresse und das password ist auch weg wie kann ich die einstellungen lesezeichen auf den firefox im rechner übertragen?

schon mal Danke für die Hilfe

Solved 2 54

account login suddenly frequently required

Recently (about a month) I have found I often have to login to my Firefox account in order to access saved passwords etc. Sometimes from one day to the next. It never use… (read more)

Recently (about a month) I have found I often have to login to my Firefox account in order to access saved passwords etc. Sometimes from one day to the next. It never used to do this. Can't find any setting like "trust this device" or similar to stay logged in.

Open

after the last firefox update i have lost my home page icons

hi there after the last firefox update i am unable to access my webmail at first, but now i have lost my firefox home page that has all my saved icons/shortcuts to freque… (read more)

hi there

after the last firefox update i am unable to access my webmail at first, but now i have lost my firefox home page that has all my saved icons/shortcuts to frequent web pages.

at the moment i am using having to use another browser to access my emails.

if i want to go through the history/bookmark tabs i can find some of my saved web pages. still cant access my webmail this way.

i am running windows 10 for the moment.

thanks for your help.

Open 1

Search needs serious help

Hello, The Firefox search engine needs serious help. Your AI result doesn't even come close to Google, ChatGPT or Copilot. I often ask a question only to get an unhelpf… (read more)

Hello, The Firefox search engine needs serious help. Your AI result doesn't even come close to Google, ChatGPT or Copilot. I often ask a question only to get an unhelpful answer and have to go to google to get a real answer. How come Firefox hasn't gotten on board with this yet? It's time!! - Nelson

Open 2

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.juno.com timed out. Try again.

I have installed Mozilla ThunderBird Previously on many machines. Am Familiar with Incoming Email Servers and OutGoing Email Servers ... Also special ports ... POP ... … (read more)

I have installed Mozilla ThunderBird Previously on many machines. Am Familiar with Incoming Email Servers and OutGoing Email Servers ... Also special ports ... POP ... and .... SMTP ... IMAP ... ETC ... GBGB On this Machine ... Dell Latitude ... 128 GB SSD ... 8GB RAM I have Mozilla ThunderBird Installed for as Single Email Account ... OverstreetENGR@Juno.com

When I REPLY to Emails , THIS IS the error message that I get : Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.juno.com timed out. Try again.

Open 1

Not so much a question as a complaint....why so many stories on the Mozilla homepage require the reader to subscribe to the particular story source, just to read that one story

I'm an 81 yr old white male. I've chosen Firefox as my browser for 2 reasons. I feel that it keeps me relatively safe, and I enjoy the stories you choose for the home … (read more)

I'm an 81 yr old white male. I've chosen Firefox as my browser for 2 reasons. I feel that it keeps me relatively safe, and I enjoy the stories you choose for the home page. The problem is that over the years,, many stories on the homepage require the reader to subscribe to the story's source in order to read it.

For a man my age, that's nuts.....subscribe just to read that one story.....not gonna do it. Consequently, I've had to look elsewhere that which I wish to read. I recommend that you research other periodicals that might allow reading without the required subscription.

Scott Geesey Chester, VA

Open 2