Tots els productes Community Forum

The problem seems to have started after a browser update. Running up-to-date Windows 10. This issue does not occur when using Edge. Youtube videos are blank (spinning). Sometimes it results is a still frame, other times it spins forever. Many times, you can see a series of stills in the video as the time line is dragged from the beginning to the end of the video. A small number of videos will work, but I have not been able to predict which will work or why. A different Win 10 machine on the same network is fine. I have tried all of the solutions I could find searching on-line (clearing cache, cookies, reboot, restart, update browser software, etc, multiple times). Checked settings in windows, firefox and youtube looking for something. Any help would be appreciated. Have used Firefox for decades and I don't want to be forced to change browsers.

I cant even see Chewy's page. Just stays white. They told me they no longer allow Firefox to access their website. They told me to use Chrome or Edge. Obv they want more personal data.

I have Proton VPN (i tried different servers and even disconnected). I run several blocking extensions incl User Agent Switcher. I tried a Chrome or IE string. Still cant even see the website.

I really dont want to give them more data. I've had no problems for years. Anyone else? Thanks.

On nearly a daily basis, at some point my Yahoo mail tab indicates a lost internet connection when I have no internet connection issues with any other site... including Yahoo. At first I could simply close the yahoo mail tab and reload it, but now I have to log completely out of my computer to restart it. If I simply try to open mail again, the tab simply continually searches for the site (at this point it has been trying to open the site for about 15 min). In searching for a fix, I found numerous other people have had the same issue (seems to go back as far as 2023, but in only started for me since upgrading to a new laptop). It seems to be only a Mozilla Firefox issue - but since Mozilla is my preferred browser I'd like to see if there is a fix before moving to another browser. Thanks for any guidance anyone can provide.

After years of opening Outlook/Hotmail from my bookmarks or by entering the address, suddenly five days ago I can’t. All I get is a blank page with the address in the address bar (image attached). Using the same address, I can open it in MS Edge and Norton Private Browser, which has all of the Firefox bookmarks. I’ve spoken with Norton help, thinking that their program caused this, but they couldn’t solve it. Thank you

msn.com and outlook.com recently changed their login procedure and I can't login using firefox. I get an error 400.

When i try to print a pdf file trough gmail trough the preview window of the pdf, instead of printing it downloads a pdf file with a very long name (example of real filename: ACFrOgAcZiEDMs3JEBQmIpDaAGloJLSCzqQnju2ahdPe2m6v--kxq5xmHsQ3_OiYnd1RVZ5fR46JDQDXONNeSB2VeMNtaXzW3U7wPL1OahSYDRH2GxIrcVbFC68h2sFQPuJpmH_Id0M_oYukAKAjAq4dkn6a4oiPfF9Un5V3Cw==) which looks like javascript to me.

when I open the pdf file (my default viewer is adobe acrobat) it opens the file instantly with the print dialog open.

I have tried about:config booleans regarding opening and downloading pdfs

I have tried checking firefox settings and there is only "always ask", "save file" and "adobe acrobat" options and no "open in firefox" option and when i make it "always ask" and choose "open in firefox" from that option it just repeatedly gives me the "ask" window on new tabs each time i click ok.

I have also checked popups for gmail, they were not blocked so i have disabled and re-unblocked popups from gmail site

it works on every other site but gmail which is the main place i need to print files from.

Hi, I’m trying to use the audioTracks API from the Web API. I found out that I need to enable a specific flag in Firefox, but it doesn’t seem to be working as expected. Even though my video has multiple audio tracks, it only shows one audio track and doesn’t list their properties correctly. But In Chrome, Edge and Safari it is working as expected. Here I am attaching the screenshots of both Firefox and Chrome for comparison. The Blank drop down is from FireFox.

Hello Support Team,

Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign in too many times with an incorrect account or password." If I wait several hours I can login with the Firefox browser into my Hotmail/Outlook account successfully. This happens every singe time I try to login to the site after a period of time. Alternatively I can go to any other browser and login immediately with no issues.

Troubleshooting:

• Removed/Reinstalled Antivirus/Firewall Software (Did Not Resolve)
• Removed/Reinstalled Firefox with fresh instance (Did Not Resolve)
• Disabled Extensions (Did Not Resolve)
• Disabled Privacy Settings (Did Not Resolve)
• Cleared Cookies, History, Cache (Did Not Resolve)
• Cleared Forms (Did Not Resolve)
• Tried Private Window (Did Not Resolve)
• Tried Troubleshooting Mode (Did Not Resolve)

I don't want to have to switch to another browser for my browsing needs, but this has become a major issue for me. What else can we do to troubleshoot and resolve this issue?

Thank you in advance for your time.

Cheers, Jason

Does anybody know if there are any plans on updates that would allow Facebook-users to make videocalls on Firefox again, with the new E2EE-feature? Currently it is not possible on Firefox at all since Firefox does not support this feature and switching to another browser for each videocall is a bit troublesome, so an update would be greatly appreciated.

My Firefox browser works just fine, and the "about" tab says it is up to date with ESR, but Chase.com won't let me log in, saying I need ESR. If I already have it, what gives?

I have your current fire fox...Each time I try to access my bank...I get a message to upgrade my browser...FIREFOX wont let me upgrade, and I cant get into my bank..

I need a way to keep firefox and still access my bank info...I have tried other browsers but they wont work since I have windows 7..

Is there anyway to keep my current firefox browser and still be able to get into my bank.

THIS is very inconvenient for me...I have enjoyed using your browser but this causes me alot of hardship.

THank you for any help

I downloaded a newer version of Firefox and I still cannot get into my banking on mine it says to update my browser which I did I have Windows 7 and it's supposed to be compatible

After upgrading my 128 esr to 140 esr, some sites stopped opening. In regular versions, it has not opened for a long time. There are many such sites, for example, qwen3.app or temp-mail.io. It thinks for a long time and finally a message that the time has expired. Chromium is ok.