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  • Solved

Website Time-Out error pages, https://google.com

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Fir… (read more)

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Firewall settings and I do not find anything blocking Firefox from accessing the internet(Inbound or Outbound Rules) are set to allow. NordVPN is not set to block any program or connection. I have never seen anything block access to Google.com or any related pages within Google. HELP Please!

Asked by Paul 2 weeks ago

Answered by jonzn4SUSE 2 weeks ago

  • Solved

Firefox won't display a page embedded in another site

So I understand this: https://support.mozilla.org/en-US/kb/xframe-neterror-page and the reason it exists, but I need to find a way to turn it off because it's literally b… (read more)

So I understand this: https://support.mozilla.org/en-US/kb/xframe-neterror-page and the reason it exists, but I need to find a way to turn it off because it's literally blocking me from accessing the Library of Congress webpage inside the same browser for my job. It's not a malicious site, but I can't figure out how to tell Firefox to stop blocking it as if it was a malicious site.

Help.

Asked by JanArrah 1 week ago

Answered by William Tucker 2 days ago

  • Solved

I cannot use SwansonVitamins.com

It gives a Connection error and Swansons seems to think it is my browser problem. I haven't had problem with this site before and I don't have problems any place else. I … (read more)

It gives a Connection error and Swansons seems to think it is my browser problem. I haven't had problem with this site before and I don't have problems any place else. I turned off Malwarebytes Browser Guard, temporarily, and that didn't hgelp. I already cleared the history and that didn't help.

Asked by arlener 5 days ago

Answered by arlener 4 days ago

  • Solved

Drag and drop not working for validation

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on th… (read more)

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on the number to drag and drop, it greys it out and it won't move into the box. I was hoping someone could help with this.

Asked by annemar 2 weeks ago

Answered by annemar 1 week ago

  • Solved

Google Voice stopped working

I've had an account with Google Voice since its beginning; I had an account with Grand Central before Google bought it. I couldn't make a call yesterday. Firefox wouldn… (read more)

I've had an account with Google Voice since its beginning; I had an account with Grand Central before Google bought it.

I couldn't make a call yesterday. Firefox wouldn't transmit audio. The 'audio settings' showed a response to speech but neither test sound was audible. I called a friend, who heard nothing nor did I hear him. I could record a greeting and listen to it, which I would imagine use the same facilities. voice.google.com has permission to use the microphone. I tried 2 separate sets of audio hardware.

After futzing with it for a day I tried Opera, which worked without a hitch.

Asked by RandomTroll 2 weeks ago

Answered by RandomTroll 1 week ago

  • Solved

As of recently, I cannot log into my BECU bank account.

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged. … (read more)

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged.

Asked by Steve's Firefox 2 weeks ago

Answered by Steve's Firefox 2 weeks ago

  • Solved

Gmail won't load

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-on… (read more)

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-ons, uninstalled adblock, still no go, this happen with Some of the Firefox updates, but different sites. Thanks

Asked by AJ 1 month ago

Answered by jonzn4SUSE 3 weeks ago

  • Solved

webpage is not shown

i use the duckduckgo as a searchengine , so i got some issue while searching . the issue is whenever i search any thiing on the websearch the response i got is totally bl… (read more)

i use the duckduckgo as a searchengine , so i got some issue while searching . the issue is whenever i search any thiing on the websearch the response i got is totally blank you need to look at this so i added the screenshot

Asked by bman 4 weeks ago

Answered by TyDraniu 4 weeks ago

  • Solved

Issues with Javascript after 136.0.2 update

Yesterday Firefox auto-updated to 136.0.2 and after that I started having bugs on some websites, like, inability to open Excel file through Microsoft Teams (partly loads … (read more)

Yesterday Firefox auto-updated to 136.0.2 and after that I started having bugs on some websites, like, inability to open Excel file through Microsoft Teams (partly loads page without data, experienced this bug on another website too), can't login to Outlook (it's saying that I need to enable JavaScript, through I didn't change anything and there wasn't such message before).

Asked by nickoustinov 1 month ago

Answered by James 4 weeks ago

  • Solved

Display error on YouTube

Hello. I have a problem with Firefox since today. When I am on YouTube I no longer see the thumbnail image of the video. However, when I am in private browsing it works f… (read more)

Hello. I have a problem with Firefox since today. When I am on YouTube I no longer see the thumbnail image of the video. However, when I am in private browsing it works fine. How can I fix this? Regards, Julian.

Asked by Julian Roux 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Blocat

Love Firefox. Wish it worked!

Online purchases only work on about 50% of the websites I buy on. The most recent one was buying a gift card from Whole Foods. This is becoming so ANNOYING; before I fina… (read more)

Online purchases only work on about 50% of the websites I buy on. The most recent one was buying a gift card from Whole Foods. This is becoming so ANNOYING; before I finally switch to another browser, does anyone know how to fix this?

Asked by LAMPERTFAMILY 2 months ago

Last reply by NoahSUMO 2 months ago

  • Solved

Firefox not working on multiple sites including google docs/sheets

It looks like some sites are not working properly, two examples I can give are google sheets&docs, in the attached image you can see my sheets are not being shown, no… (read more)

It looks like some sites are not working properly, two examples I can give are google sheets&docs, in the attached image you can see my sheets are not being shown, note that if I directly access a sheet's link it does open.

The second example is some websites with media players just load infinitely (YouTube works).

Also added network tab non 200 status code requests images.

Things I've tried:

  • Disabled "network.dns.disablePrefetch".
  • Tried troubleshoot mode(meaning those requests that were blocked by ublock are not the problem).
  • Deleted history including cookies.
  • Private Browsing.
  • User Agent masking
  • Reinstalling

Asked by Avi Shabat 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Websites loading in as blank white screens.

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every … (read more)

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every fix I could that I've seen on forums like this as well as on Reddit and nothing I've tried has fixed it. From launching in Safe Mode or changing things in about:config. Before finishing this post I tried launching in safe mode, so my add-ons and plugins are disabled and it still persists with websites loading in these blank white screens. I never had this issue at first and I'm sure it started to happen after an automatic update a while back.

I need this issue sorted out so I can look and compare items from shops but most of the time a website that works and I look at it elsewhere I'm dealing with this issue. No issue looking at stuff on the internet on my phone, though I do use safari instead on my phone.

Asked by elzvalentine 1 month ago

Answered by elzvalentine 1 month ago

  • Solved

My website at MyHeritage.com is greyed out

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access … (read more)

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access anything. I had been on the site a couple of weeks earlier with no problems.

I removed the "Enhanced Tracking Protection" and I turned off AdBlocker for the site but the problem persists. I have logged out and then logged in - same problem. I turned off my computer and restarted it - same problem.

When I went to log in to my account at MyHeritage using my Chrome browser I encountered the same problem of a greyed out page BUT there was a banner stating something about cookies and when I clicked the "I understand" button the greyed out page cleared and I was able to access my account.

However, Firefox is my default browser and I want to be able to access this page using Firefox. It seems to have something to do with cookies.

Asked by Didee 1 month ago

Answered by Didee 1 month ago

  • Solved

I keep getting error message "Something went wrong" when trying to reach an Audacy.com web page

I keep getting error message "Something went wrong - Retry" when trying to reach an Audacy.com web page at https://www.audacy.com/stations/wccoradio . This does NOT happe… (read more)

I keep getting error message "Something went wrong - Retry" when trying to reach an Audacy.com web page at https://www.audacy.com/stations/wccoradio . This does NOT happen when I use another browser (Chrome), but it happens about 95% of the time in Firefox. When I click the "Retry" button, it still gives me the same error message. I tried clearing out the cookies and cache but this did not help. I have attached a screenshot of the error message. Why am I getting this error message in Firefox but not in Chrome, and what can I do about it?

Asked by Larry951 1 month ago

Answered by Larry951 1 month ago

  • Blocat

Redirect Error in Google Search Console for Blogger Post

Hi everyone, I have a Blogger website, and one of my posts is showing a Redirect Error in Google Search Console. The affected URL is: Mount Fuji, Japan – All You Need to… (read more)

Hi everyone,

I have a Blogger website, and one of my posts is showing a Redirect Error in Google Search Console. The affected URL is: Mount Fuji, Japan – All You Need to Know

Here’s what I’ve checked so far:

Used URL Inspection Tool → Google reports a redirect issue.

Opened the link in different browsers and incognito mode → No manual redirects noticed.

Checked Blogger settings → HTTPS is enabled, and no custom redirects were added.

Verified with a Redirect Checker → Shows a redirect, but I’m unsure why.


I want to know:

1. Why is Google Search Console detecting a redirect when the page loads fine?


2. How can I fix this error and ensure Google indexes my post correctly?


Any help would be appreciated! Thanks.

Asked by Product Marketing 1 month ago

  • Solved

The green page outline

I have forgotten the purpose of the green outline around the page's border. What does it do and how to turn on, after turning it off. Thanks in advance. Let me know if th… (read more)

I have forgotten the purpose of the green outline around the page's border. What does it do and how to turn on, after turning it off. Thanks in advance. Let me know if this is an extension or some other feature. Thanks, JJE

Asked by JJEULER 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago