"Gah Your tab just crashed" After a Windows 11 updated in November 2024

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the … (read more)

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the message "Gah. Your tab just crashed". Nothing I tried has worked, not any of the remedies found in support pages. I somehow did a Firefox software update and it shows as a separate icon and has not migrated any of the passwords and bookmarks I had in the software version that keeps crashing (my default browser). Trying to get access to the encrypted passwords to the many sites I've got with Firefox I opened the browser in troubleshooting mode. In this mode I have access to all the passwords saved over time, and the browser seems to work fine.

Any suggestions on what I need to fix or if this is related to the Windows update? I'd like not to have to go through the two-step process to use the browser.

Thanks!

Asked by felizald 5 months ago

Last reply by jscher2000 - Support Volunteer 7 hours ago

Tab groups STILL not working ???

According to the most recent update page, this function should be working for all users by now. (see attached screenshot). It is still not working for me. Has the timeli… (read more)

According to the most recent update page, this function should be working for all users by now. (see attached screenshot).

It is still not working for me. Has the timeline been postponed? Is anyone else still unable to use this function?

Thank you!

Asked by Diana FireHeart 18 hours ago

Last reply by MarkRH 18 hours ago

Why is logging in to my Credit Union no longer possible when using Fire Fox?

I like using Fire Fox (FF), but I am constantly met with resistance from different organizations which try to tell me to use MS Edge, or Google Chrome. It seems like FF i… (read more)

I like using Fire Fox (FF), but I am constantly met with resistance from different organizations which try to tell me to use MS Edge, or Google Chrome. It seems like FF is a problem for them. Now, after successfully using Fire Fox for decades, I can no longer log in to my bank account when using FF. I can use any other browser, but not Fire Fox. I've spoken to the bank, and they point the finger at FF (of course), but this time (unfortunately) I have to agree with the bank. What did FF do that now makes it impossible for me to access certain web pages, or certain features, like "logging in" to accounts?

Can you please un-F whatever you F'd up? Or, please explain to me why I can do everything the exact same way I've always done things when like using Brave, Chrome, Edge, Chrome Cast, and TOR, but can no longer do them when using FF

Asked by cattledog 1 day ago

Last reply by jscher2000 - Support Volunteer 23 hours ago

Why did multiple tabs just randomly disappear from my main window?

I ran into a glitch in another program, and as part of trying to fix it I rebooted my computer. On doing so, I find that the VAST majority of the tabs I had open in my m… (read more)

I ran into a glitch in another program, and as part of trying to fix it I rebooted my computer. On doing so, I find that the VAST majority of the tabs I had open in my main browsing window have disappeared - some of them out of tab groups I'd created to avoid losing the tabs in question. Neither tab history nor browser history show the missing tabs.

What gives?! Is there any way to restore the window as I had it, say, yesterday?

Asked by hobbitguy1420 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Webmail compatability

Firefox no longer works with my Century Link webmail account. I can get to webmail using other browsers, but I prefer to stay with Firefox. I just checked my Firefox upda… (read more)

Firefox no longer works with my Century Link webmail account. I can get to webmail using other browsers, but I prefer to stay with Firefox. I just checked my Firefox updates and I am up to date. Any ideas? Bob

Asked by Ramblin Bob 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Accessing Google in Firefox Browser

Hi, I've been involved in IT for many years but have stuck an issue I'm unable to resolve. As a search engine I like to use www.google.com.au which works fine until I log… (read more)

Hi, I've been involved in IT for many years but have stuck an issue I'm unable to resolve. As a search engine I like to use www.google.com.au which works fine until I log into my Google account. Once I'm logged in to my account the home page reverts to www.google.com and I'm unable to add the .au. I've confirmed it happening on three different machines over the past couple of days. If I use Edge, Chrome or Brave, the problem does not arise, so I must conclude there is an issue somewhere within Firefox. Any help would be greatly appreciated Many Thanks Phil

Asked by Phil Dolby 1 day ago

Last reply by Agent virtuel 1 day ago

STOP THE [redacted] WEBPAGE

This [redacted] website https://support.mozilla.org/en-US/kb/add-on-badges?utm_content=promoted-addon-badge&utm_medium=referral&utm_source=addons.mozilla.org ke… (read more)

This [redacted] website

https://support.mozilla.org/en-US/kb/add-on-badges?utm_content=promoted-addon-badge&utm_medium=referral&utm_source=addons.mozilla.org

keep interfering with me adding extensions

How do I get rid of it?

Asked by JEVColorado 1 day ago

Last reply by Paul 1 day ago

Secure Connection Failed

Https:// does not show. every time I get an update something changes when I start. Unable to pull up Rumble, Beforeitsnews, amg-news. This started sometime yesterday. P… (read more)

Https:// does not show. every time I get an update something changes when I start. Unable to pull up Rumble, Beforeitsnews, amg-news. This started sometime yesterday. Please advise. To be clear, Windows 11 was installed, it started issues then. Just so you know, I am totally clueless with setting up computers

Asked by nblas 2 days ago

Last reply by Paul 1 day ago

Too many issues with Firefox

Look at the screen shots, a picture is worth a thousand words. I've tried numerous times to find an ad blocker in use but can't find one. prime video doesn't like firefox… (read more)

Look at the screen shots, a picture is worth a thousand words. I've tried numerous times to find an ad blocker in use but can't find one. prime video doesn't like firefox either for some reason but it is up to date. signing into ring is an issue unless I go into safe mode. There has been more but those are the ones I can remember at the moment. I've already spent countless hours trying to fix issues because I like Firefox but no longer. If you cna't fix the bugs I'm out of patience, I'll be looking for another browser.

Asked by vajaensch 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

IMAP timing out and SMTP not connecting

Thunderbird has been working fine, but two days ago IMAP started timing out and won't connect, and we just tried sending a test outgoing message but SMTP now won't connec… (read more)

Thunderbird has been working fine, but two days ago IMAP started timing out and won't connect, and we just tried sending a test outgoing message but SMTP now won't connect either. We have not changed any settings, and we've tried closing and re-opening Tbird but no effect. Thanks for any ideas.

Asked by falkfamily 6 days ago

Last reply by Toad-Hall 4 days ago

FF not opening after using Ccleaner

Hi, In the last hour FF has stopped working completely. I made the mistake of using Ccleaner, which is probably the problem, I haven't had issues cleaning before, though … (read more)

Hi, In the last hour FF has stopped working completely. I made the mistake of using Ccleaner, which is probably the problem, I haven't had issues cleaning before, though I usually check the registry before deleting and don't recall seeing any entry for Mozilla (I may be wrong, though).

Firefox was working fine a couple of hours ago, but now it won't open at all, except in admin mode and then it won't open any links or tabs, not even settings. I've uninstalled FF, deleted the folder in the Programs folder, and reinstalled it from scratch, but there is no change (the one difference is that it wouldn't open in Admin after before I reinstalled it). Waterfox doesn't open either, but Thunderbird seems to work with no problems.

Thanks, Matt

Asked by Matthew Cardier 2 months ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Touch screen pops up every time I touch a link

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the s… (read more)

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the setting to turn off this option?

Asked by danicaw 1 week ago

Last reply by Kiki [Off - Back on May 14th] 5 days ago

Thunderbird loses IMAP connection

Every time I run Thunderbird, it appears to lose its IMAP connection(s) after 10-15 minutes. I've tried varying the number of cached connections from 1 to 10 with no dif… (read more)

Every time I run Thunderbird, it appears to lose its IMAP connection(s) after 10-15 minutes. I've tried varying the number of cached connections from 1 to 10 with no difference in behavior.

Restarting Thunderbird will restore connectivity temporarily, until the entire process starts over again.

It seems to be correlated to saving a copy of sent messages. The sending process times out while the message is being saved to the Sent folder after the SMTP sending is complete.

Once this happens, new mail doesn't appear, moving mail between folders has no effect, and some (but not all) messages can't be retrieved from the server.

Asked by pstemari 4 months ago

Last reply by Toad-Hall 6 days ago