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older version of Thunderbird installed

I have been having using Thunderbird as my email package for over 10 years and lately have been having issues. I was looking to cleanup the install (version 140.5 esr) an… (read more)

I have been having using Thunderbird as my email package for over 10 years and lately have been having issues. I was looking to cleanup the install (version 140.5 esr) and noticed an older version of the app still exist on the computer (version 68.4). will deleting this version have any implications. This computer was originally Windows 10 but has been upgraded to Windows 11 when the problems seemed to start appearing.

Asked by gsawkins 1 day ago

Last reply by Ed 14 hours ago

error during installation of a gmail acount on thunderbird

I am trying to create my gmail address on Thunderbird ([edited] @gmail.com). But I get an error message: Error message start: Could not create account Incoming server is … (read more)

I am trying to create my gmail address on Thunderbird ([edited] @gmail.com). But I get an error message: Error message start: Could not create account Incoming server is already created. Error message end. however I cannot find any incoming server mentioned for this email address anywhere in the settings or data. anyone have an idea where to search for and delete that server ? I will be very grateful for any help.

Arne Essa Madsen [edited phone# and email from public community support forum[ [edited] @aem-e.com

Asked by arneessa 4 days ago

Last reply by x0digi 4 days ago

I am confused by all the intructions to set up a new Thunderbird account. Is there someone who can walk me through this?

I have several email accounts that don't work well for me. Since Firefox has been my primary browser for over twenty years, I turned to Mozilla. I like your company's o… (read more)

I have several email accounts that don't work well for me. Since Firefox has been my primary browser for over twenty years, I turned to Mozilla. I like your company's open source method and people-based philosophy. So I signed up for Thunderbird just now from your website. But I am not all that tech - savvy (I'm a baby boomer who started using personal computers at age 34 in 1984, and internet in 1990.) I'm 76 years old.

Is there someone who could walk me through setting up my new Thunderbird email account, and then moving my emails and address book from my current email server on Rackspace? And also disconnecting Apple Mail as my default outgoing mailbox, and set up my new Thunderbird account in its place?

I'm willing to pay for some help!

Asked by Alicia Bay Laurel 2 weeks ago

Last reply by Rick 2 weeks ago

old topic latest firefox os software for smartphone

Hi, I have a phone with your Mozilla OS system which is in the ALCATEL ONE TOUCH FIRE E phone and my question is do you have any updates for this phone or do I have to as… (read more)

Hi, I have a phone with your Mozilla OS system which is in the ALCATEL ONE TOUCH FIRE E phone and my question is do you have any updates for this phone or do I have to ask phone manufacturer?

Asked by Krystian Grochólski 3 weeks ago

Last reply by James 3 weeks ago

Unable to update Firefox 137

I have several users that are running Firefox 137. When attempting to update, they get the message that the organization has blocked updates. There is nothing I can see… (read more)

I have several users that are running Firefox 137. When attempting to update, they get the message that the organization has blocked updates. There is nothing I can see that we have done. Attempted to update registry and .json file. I cannot find where the block is coming from. Do I need to delete and reinstall?

Asked by Joseph Smith 3 weeks ago

Last reply by Mike Kaply 3 weeks ago

deleting one email and redoing the install

Bought a new computer,, loaded Mozilla email added one account which took two hrs to make it in then loaded another account.. the second one came up will all my folders… (read more)

Bought a new computer,, loaded Mozilla email added one account which took two hrs to make it in then loaded another account.. the second one came up will all my folders the first one had nothing and does not work I would like to take it out and start all over but dont want to loose the 2nd what can I do to do this. ? Thanks email to answer is [edited from public] @earthlink.net

Asked by Chuck 1 month ago

Last reply by david 1 month ago