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Menu keystrokes grayed out after update

After the Dec 10 update to 133.0.3 (aarch64) on my MacBook Air macOS 15.1.1, all of the menu keystroke options are greyed out. Also, in Settings, Firefox is selected as t… (read more)

After the Dec 10 update to 133.0.3 (aarch64) on my MacBook Air macOS 15.1.1, all of the menu keystroke options are greyed out. Also, in Settings, Firefox is selected as the default browser, but the option is greyed out so that it is not possible to change. I've disabled all add-ons except my password program, tried troubleshooting mode, and restarted.

Asked by dougroberts4123 1 hour ago

Answered by dougroberts4123 36 minutes ago

  • Solved

New version 128 updates to 131

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten… (read more)

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version.

He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur.

He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago.

So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different?

Thanks very much for the help. Tony

Asked by manziman2018 2 months ago

Answered by manziman2018 2 months ago

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updates disabled by your system administrator

So I need to update my Firefox Browser to 128 BUT somehow "Updates disabled by your system administrator." and as I am the only user I have never set up an administrator.… (read more)

So I need to update my Firefox Browser to 128 BUT somehow "Updates disabled by your system administrator." and as I am the only user I have never set up an administrator.

So I have had a look and I don't understand most of what I am reading.

So about:policies.... DisableAppUpdate true So how do I change that? I have looked at Reg Editor but have no idea what I am looking at.

It took me a long time to update to Firefox 121 because I did not like some of the changes Mozilla did to it like spacing between Bookmarks in the dropdown so to update again is a big thing for me. Attached as much as I think is relevant. Any help will be much appreciated.

Asked by phillstroud 13 hours ago

Answered by jonzn4SUSE 13 hours ago

  • Solved

Thank you!

Team, I am a longtime user and supporter of FF. I can't tell you how much I love the the layout of Firefox on Windows in v. 133 with the vertical tabs. Just as important … (read more)

Team, I am a longtime user and supporter of FF. I can't tell you how much I love the the layout of Firefox on Windows in v. 133 with the vertical tabs. Just as important is the fantastic, new font rendering. Thank you so much. I used to make multiple adjustments to the font in about:config when I installed FF on Windows. Now, the fonts look fantastic out of the box. Great job, team!

Bill Fischer

Asked by Bill Fischer 5 days ago

Answered by Bill Fischer 1 day ago

  • Solved

multiple ImapMail/imap.gmail*

From an upgrade to Ubuntu 24.04 I had a fresh installation of Thunderbird 128.4.4esr with a new profile in a different location. After some attempts at migration I ended… (read more)

From an upgrade to Ubuntu 24.04 I had a fresh installation of Thunderbird 128.4.4esr with a new profile in a different location. After some attempts at migration I ended up with

(base) kuiper@nutmeg2:~/snap/thunderbird/common/.thunderbird/p325bquj.default$ ls -l ImapMail/ total 48 drwxr-xr-x 3 kuiper kuiper 4096 Dec 3 17:22 imap.gmail-1.com drwxr-xr-x 3 kuiper kuiper 4096 Dec 7 10:44 imap.gmail-2.com drwxr-xr-x 3 kuiper kuiper 4096 Dec 7 12:12 imap.gmail.com

This are big directories taking a lot of disk space.

(base) kuiper@nutmeg2:~/snap/thunderbird/common/.thunderbird/p325bquj.default$ sudo du -hst 1G ImapMail/* 15G ImapMail/imap.gmail-1.com 15G ImapMail/imap.gmail-2.com 17G ImapMail/imap.gmail.com

Can I just delete imap.gmail-1.com and imap.gmail-2.com?

Asked by Tom Kuiper 3 days ago

Answered by david 2 days ago

  • Solved

Local Folders seem to be invisible

Hi there. I used the export/import functions to export my Thunderbird profile to a new computer. It was largely successful. Many of my layout and general appearance se… (read more)

Hi there. I used the export/import functions to export my Thunderbird profile to a new computer.

It was largely successful. Many of my layout and general appearance settings were not imported to the new computer, but I just re-set those manually.

My last remaining problem is that it appeared that none of my local folders and messages were exported.

However, when I use file explorer to go to drive C on my new computer,

\Users\myname\AppData\Roaming\Thunderbird\Profiles\xxxxxxxxx.default-esr\Mail\Local Folders\Storage.sbd All of the folders, subfolders and messages are right there.

They're just not showing up in the directory tree pane or account pane (sorry, not sure what you really call it) in my main Thunderbird interface. All I see are "Trash" and "Outbox."

Anyone have any ideas as to how I make my local folders and messages re-appear?

Thanks,

Dave

Asked by David Jones 4 days ago

Answered by david 4 days ago

  • Solved

Local folders in Thuderbird

Hello there. I've followed the instructions in the appropriate support article and transferred our Thunderbird profile from a Widows 10 machine to a Windows 11. My profil… (read more)

Hello there. I've followed the instructions in the appropriate support article and transferred our Thunderbird profile from a Widows 10 machine to a Windows 11. My profile as a .zip file is larger than the 2GB limit, so I used the Widows Explorer cut and paste. It's likely that I've done something slightly awry as one of my local sub folders hasn't transferred. Otherwise TB works fine. Is it possible to just restore the particular local folder, as I can find both the entries in my mail folder on windows explorer? However the view of the two entries looks rather different on the two computers when I compare a local folder that has transferred. Regards, Arthur

Asked by arthurkearse 6 days ago

Answered by david 6 days ago

  • Solved

Issues with Thunderbird Installation and Updates

Hi everyone, I’m having some trouble with Thunderbird and could use some guidance. I’ve been trying to install the latest version, but I keep running into issues. The in… (read more)

Hi everyone,

I’m having some trouble with Thunderbird and could use some guidance. I’ve been trying to install the latest version, but I keep running into issues. The installation either fails midway or gives an error message I can’t figure out.

Also, for the times when I’ve managed to install Thunderbird, I’ve noticed that updates don’t seem to apply properly. The program either doesn’t update automatically or prompts me to download the full installer again.

Could someone explain the proper steps for installing Thunderbird and ensuring updates are applied correctly? Are there any common pitfalls or settings I should check to avoid these issues?

Any help would be greatly appreciated!

Thanks!

Asked by William Jack 5 days ago

Answered by Surah Al Waqiah 5 days ago

  • Blocat

Continual Updates Page

duplicate of /questions/1477200 thread Having updated to latest browser version I am continually getting this page https://www.mozilla.org/en-GB/firefox/133.0/whatsnew/… (read more)

duplicate of /questions/1477200 thread

Having updated to latest browser version I am continually getting this page

https://www.mozilla.org/en-GB/firefox/133.0/whatsnew/?oldversion=132.0

It is not in my startup URL's I use the default.

I have cleared all browser cache and data with no effect.

Asked by MV Agusta Brutale 6 days ago

  • Solved

Cannot read mail imported from previous installation of Thunderbird

Hello, About a decade ago, I zipped my local Thunderbird email folders to archive for future use. Recently I installed Thunderbird again so I could access those emails a… (read more)

Hello,

About a decade ago, I zipped my local Thunderbird email folders to archive for future use. Recently I installed Thunderbird again so I could access those emails and attachments. Doubtless I missed a step or instruction.

I copied the folders to the location recommended by one of the pages on this site (as I understood it at any rate). Namely: appdata/roaming/Thunderbird/profiles/8i4zk81v.default-release/Mail/Local Folders.

The folders and emails all show up in the folder and message list panes, but no text or attachments show up in the message pane when a message is selected. Not even the email header appears if I double-click to open an email. I can still read the message text using notepad one of two ways, either: 1) the entire sub-folder (e.g., "Personal") by selecting the file with no extension (i.e., "Personal" rather than "Personal.msf") from the list in Local Folders, or; 2) an individual message in a corresponding folder called "Personal.mozmsgs". Of course, I have no idea which message I read until I open it.

Just in case it helps to know, the IMAP connection with one of my gmail addresses works just fine.

Thanks in advance, Russell

Asked by rjanzen.business 2 weeks ago

Answered by david 2 weeks ago

  • Solved

Vetical Tabs

On the latest update to firefox, the browser now has a vetical tab in addition to the horizontal ones. I want to remove the vertical tabs, and ideally for it to never com… (read more)

On the latest update to firefox, the browser now has a vetical tab in addition to the horizontal ones. I want to remove the vertical tabs, and ideally for it to never come back. I've searched the settings as well as the support features and can't find a way to turn it off. I am legitimately not going to use firefox at all until this issue is resolved.

Thanks

Asked by xxxtrastuf 1 week ago

Answered by Paul 1 week ago

  • Solved

What is the file extension for Address Books in TB 128.5.0esr (64-bit)

I would like to back up my Address Books using the file extension. It used to be .mab or .sqlite, but in the version I am running (128.5.0esr) I can't figure it out. I as… (read more)

I would like to back up my Address Books using the file extension. It used to be .mab or .sqlite, but in the version I am running (128.5.0esr) I can't figure it out. I assume it is still in the Profile directory someplace ? Thanks

Asked by jack63ss 1 week ago

Answered by david 1 week ago

  • Solved

FIREFOX WIPED OUT EVERYTHING!!!!! PLEASE HELP!!!!

I got tired of the shenanigans with the latest "upgrades" to firefox (132 & 133) so I rolled back to the last working version (131.02). In doing so, it required me to… (read more)

I got tired of the shenanigans with the latest "upgrades" to firefox (132 & 133) so I rolled back to the last working version (131.02). In doing so, it required me to create a new profile, which I did. Doing so WIPED OUT ALL OF MY BOOKMARKS, SETTINGS, ADD-ONS, OPTIONS, HISTORY, EVERYTHING!!! I now have a blank version of firefox.

How in the world can I get them back???

PLEASE HELP!!!!

Asked by coreltech 1 week ago

Answered by coreltech 1 week ago

  • Solved

Extensions Require Disable/Re-Enabling on every restart

I am currently running Firefox on desktop (128.4.0esr) version. The last few addons that I have installed are not working properly. Or rather, they work just fine, but w… (read more)

I am currently running Firefox on desktop (128.4.0esr) version.

The last few addons that I have installed are not working properly. Or rather, they work just fine, but when I close Firefox and re-open it later, they seem to fail to actually enable. I must go to the about:addons page, disable the addon, and then re-enable it for it to actually work. If I do not do this, it will not be on my toolbar, and the Extensions sidebar button does not show the addon in the list. It's as if it isn't properly installed.

After reading this post: https://support.mozilla.org/en-US/que.../1420017 I thought maybe my extensions db got corrupted somehow, so I followed their instructions and deleted the extensions.databaseSchema config. And wouldn't you know it, it worked! Once I restarted Firefox, I saw some notifications in the main sidebar menu and was greeted with this: Notifications Once I clicked through them and enabled, everything seemed fine.

However after closing firefox again, the problem comes back. Those exact extensions that I manually approved upon restarting are the ones that are giving me troubles and not enabling properly. An interesting thing I noticed is that these all seem to be extensions that require additional permissions. I enabled the addon and gave them the permissions they requested, so I don't know why they are failing to enable properly on startup.

I want to permanently fix the problem

Asked by Delfofthebla 3 weeks ago

Answered by Delfofthebla 2 weeks ago