Tots els productes Community Forum

I'm using Firefox from the official Ubuntu repository (packages.mozilla.org). I have used the (very cool) "translate page" feature successfully, but for some reason it doesn't seem to work on https://wiki.openstreetmap.org/wiki/NL:Basisregistratie_Adressen_en_Gebouwen which I'd like translated to English. Even though Firefox thinks the page was translated, only one of the headings seems to be in English.

I would like to understand how to troubleshoot this and help you improve this great feature. Thank you in advance.

After Thunderbird 152.0.1 Windows x64 lost its mind:

* my main calendar
* not allow recreation from backup data
* would not load profile

I had no option but to remove and reinstall.

Local Folders has 4 non-removeable folders Drafts - XXxxxx, Sent, Trash and Outbox that were not there in the past 20 years.

Sometimes, for no apparent reason, on my Win 11 ASUS laptop, Firefox will suddenly use a lot of resources, such that the temperature jumps from about 50 degrees to 95 degrees and the fan runs full speed. It appears the only way to stop it, is to close FF then reopen. What might cause that?

I also have an unanswered previous question about being unable to pay accounts.

Cheers, Keith

I’m using the latest stable Firefox package from the official Mozilla repository for Ubuntu, on a system with 32GB of RAM.

I’m also using Microsoft Teams for work calls, in the browser (because Linux) and I notice that Ubuntu has killed the FF process twice last week because it was using too much memory - see attached image. I’ve only had 4 or 5 Teams calls last week so this isn’t a great success rate. It seems that after half an hour or so, FF has hogged so much memory that the OS feels the need to kill it.

If this is a known issue: are there any known workarounds?

If this is not a known issue :Can I help by providing troubleshooting data? How?

Thanks in advance!

Firefox Nightly for Android

After one of recent update (few weeks ago) cannot access local network ip addresses.

Tried different suggestions from SO in about:config but nothing helps.

Other browsers works.

Logging in to Twitter/X is no longer possible as of a couple of days ago. After entering the username, pressing the "Next" button does nothing. Using the Desktop or Mobile version of the site makes no difference.

I've been using TB for many years, and without warning, when it tries to down load my mail from the Proton mail server, it says it can't find the folder "Inbox". I've tried to "repair" that folder a couple times unsuccessfully. I've restarted the TB program a couple times, but nothing changes. The error shows up on the bottom "instruction line". I've gone through all my settings and find nothing amiss. Not sure where to go from here. -- Just noticed that I had about 80 emails in that Inbox folder that are now missing completely. Normally, I move read emails to there respective folders, and leave important ones in the Inbox for followup. One significant note here, is I'm still using Win 7 premium. So far it hasn't been a problem. Thanks a bunch, Gerald

Thunderbird causes my machine to 'hang' from time to time,

1. often for up to a second and usually a number of times in quick succession on each ocasion. Sometimes this happens frequently - say every 5 or 10 minutes - sometimes only after an hour or more since the past occurrance.

2. My machine hangs completely - nothing will work, mouse, keyboard, sound, other apps etc. If I happen to be typing (into any app - including Thunderbird - when this happens, input ceases, the cursor freezes and - if the problem persists for a second or two, Windows reports "[app] is not responding"

3. I cannot be certain, but I believe the problem occurs whilst messages are being retrieved.

This is a very serious problem as it means that I can never leave TB running as the problems it causes are not acceptable.

4. This means I cannot deal with incoming messages without periodically re-starting TB - which is an utter PIA.

I am running Win 11 Professional on a 2-year old machine with 64 Gb of memory. I have run TB in Troubleshoot mode, I have confirmed that the problem occurs regardless or whatever other apps are running (or none) and I have proven conclusively that no other app causes any kind of similar problem.

Looking forward yto hearing if others have had the same issue and what can be done about it.

I am signed in to Mozilla account but the VPN plug in never gives me the option to turn it ON. I see the VPN plug in in the tool bar, every time I click on it, it tells me to sign in to my account even though I am already signed in. It never presents the option to turn "on" like I see in the FAQ. The "Turn on VPN" option never appears.

I am trying to edit my payment method with Directv.com. I log in with no issues. However, every time I try to access "edit payment" their website automatically logs me out. After a discussion with them, they blame Firefox for the problem and want me to use a different browser. Is it Firefox or is it their website?

I have attached a screen shot so you can see where if I click I get logged out.

Please let me know if it is safe to remove the older version of Thunderbird in the Installed Apps list. I also question whether the size of the app in the list is accurate; 250 GB seems quite enormous in a 500 GB hard drive. Thanks, Hans

I download my share of media using BitTorrent with Pirate Bay. Just lately, every time I attempt to download something I get redirected to a page, https://ultimatesurferprotector.com/lp5.php, that tries to sell me a VPN and I can find no way to stop this or contact them. I am happy with the VPN I have and have no interest in purchasing another. Does anyone know how I can prevent this from happening? Thank you.

MikeQ wdr5kt3ah@mozmail.com