cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!!

cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!! Unbelievably poor design. I have a backup email address, … (read more)

cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!!

Unbelievably poor design.

I have a backup email address, recover codes, phone.

but firefox requires the inaccessible primary email address to make any changes !!!!!@!@!@!!!!!

Asked by dkmozilla 3 hours ago

Last reply by Paul 54 minutes ago

email shows Reply screen not original email

When I click on an email, instead of just showing the email, it sets up a Reply screen showing From me and To Me. At the bottom there is an alert: "A unique identity ma… (read more)

When I click on an email, instead of just showing the email, it sets up a Reply screen showing From me and To Me. At the bottom there is an alert: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity......" (lists my email user name and address). Im not clicking Reply, I'm just double clicking the message to Read it.

Running Sequoia 15.7.2 on MacBook Air. It just started today. I have turned it off and on, no change.

Asked by wwwoolf 23 hours ago

Last reply by sfhowes 1 hour ago

Title bar not showing in version 145

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the tit… (read more)

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the title bar option and then check the title bar option, the title bar will appear, but when I close firefox and then restart firefox the title bar is gone.

Asked by John 3 weeks ago

Last reply by Dale H. Cook 1 hour ago

My local folders have disappeared!

I recently upgraded my older PC from Windows 7 to Windows 10. Thunderbird worked fine for a few days following the upgrade, but when I went into it today, all the local f… (read more)

I recently upgraded my older PC from Windows 7 to Windows 10. Thunderbird worked fine for a few days following the upgrade, but when I went into it today, all the local folders were gone. 4GB worth of e-mails. Good thing I backed up four days ago, so I haven't lost much.

I have searched through the help given earlier for a similar problem, but can't seem to still get Thunderbird to work properly. Furthermore, Thunderbird won't import the backed-up data. I also can't get the menu bar to show along the top. What all am I doing wrong?

Asked by adtypeanddesign 19 hours ago

Last reply by Googlethunderbird. 10 hours ago

Trying to update from 10.4Fox

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.… (read more)

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.5.8 - - not the machine I'm using in order to seek help

Asked by Leonard Moniz 1 hour ago

Session Restore History

Hello, I just had Firefox overwrote a session restore I had open for a long time with a few hundred tabs. Is there any way to see prior session history or backup these s… (read more)

Hello,

I just had Firefox overwrote a session restore I had open for a long time with a few hundred tabs. Is there any way to see prior session history or backup these sessions without manually copying the files? If not will these features ever be added?

Thanks

Asked by robert 3 hours ago

Last reply by thomaskarker460 1 hour ago

Firefox Booksmark Not Working

Just bought my new Acer Lap Top Downloaded Firefox on it. Trying to bookmark some of my sites. It first let me bookmark them. Now they have all disappeared and it will n… (read more)

Just bought my new Acer Lap Top Downloaded Firefox on it. Trying to bookmark some of my sites. It first let me bookmark them. Now they have all disappeared and it will no longer let me bookmark anything. Can anyone please help me?

Asked by blazier1017 3 hours ago

Last reply by kolmondavid 1 hour ago

iPhone Syncing

To sync a mobile device, the instructions say to open Firefox browser on mobile, from Menu go to Sign In, aim phone camera at QR code. The 3 lines at the screen bottom r… (read more)

To sync a mobile device, the instructions say to open Firefox browser on mobile, from Menu go to Sign In, aim phone camera at QR code. The 3 lines at the screen bottom right (i'm assuming this is a menu but printing an icon labelled "menu" is less cryptic) offers no sign in opportunity.

Asked by 4indog 2 hours ago

Last reply by jonzn4SUSE 1 hour ago

  • Solved

Can't scroll some webpages (no scrolll bar). can scroll others

I run the current version of Firefox on a Dell Inspiron 15 3530 laptop under Windows 11 Pro, I've found two webpages that I can't scroll--there's no scrollbar on the page… (read more)

I run the current version of Firefox on a Dell Inspiron 15 3530 laptop under Windows 11 Pro, I've found two webpages that I can't scroll--there's no scrollbar on the page, and the arrow keys don't work. On other pages, there's no problem. but I simply can't scroll thes pages. What's going on here?

Asked by crogerblair1 2 days ago

Answered by jonzn4SUSE 18 hours ago

Thunderbird will not load after Windows update

After Windows installed an update in the middle of the night I can't open Thunderbird and I've tried uninstalling it and reinstalling with success. It says: Thunderbird … (read more)

After Windows installed an update in the middle of the night I can't open Thunderbird and I've tried uninstalling it and reinstalling with success.

It says: Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

I've rebooted the PC, shut down the PC, ended the task and still nothing. It seem that Thunderbird didn't shut down correctly and the system still thinks that it's open and running. Anyone know how I can fix this issue?

Thanks,

Gregg

Asked by gregg.roszkowski 5 days ago

Last reply by gregg.roszkowski 2 hours ago

Closed Tab Groups

All my Tabs Group have disappeared from the Tab Bar. I can see the Closed Tab Groups in the drop down but i can't find a way to re-open Closed Tab Groups. Any clues welco… (read more)

All my Tabs Group have disappeared from the Tab Bar. I can see the Closed Tab Groups in the drop down but i can't find a way to re-open Closed Tab Groups. Any clues welcome. Running 146.0 and on the beta update channel.

Asked by bill 1 day ago

Last reply by Mark 2 hours ago

  • Solved

Unable to Send out Emails from Thunderbird

Hello, I can receive email messages but unable to send them out. The error message I get follows: The mail server responded,( bettyweber@shaw.ca sender) rejected AUP#PO… (read more)

Hello, I can receive email messages but unable to send them out. The error message I get follows:

The mail server responded,( bettyweber@shaw.ca sender) rejected AUP#POL. Verify your email address is correct in account settings.

What can I do to fix this in Thunderbird?

I checked with my service provider and I can receive and send messages through webmail but not Thunderbird.

Thanks. Betty

Asked by bettyweber 3 days ago

Answered by sfhowes 3 days ago

bookmarks

my windows 10 PC was saving my bookmarks perfectly and storing in bookmarks after pressing the "save" star (star turns black) until dec 4 but its no longer putting them i… (read more)

my windows 10 PC was saving my bookmarks perfectly and storing in bookmarks after pressing the "save" star (star turns black) until dec 4 but its no longer putting them in the bookmarks menu anymore even though star turned black? then also after numerous attempts to no avail a "edit" pop up came up and after pressing that it did not even come up with the drop down "save" option just a big nothing. My email is: [edited email from community support forum]. Can you help with this. (P.S. The article "Cant add change or save bookmarks" did not help either.) TIA.

Asked by dkl208 6 hours ago

Changes to OAuth2

I would like to change the authentication method to OAuth2, but it doesn't appear in the drop-down menu. My Thunderbird version is 140.4.0esr (64-bit). I have all cookie… (read more)

I would like to change the authentication method to OAuth2, but it doesn't appear in the drop-down menu.

My Thunderbird version is 140.4.0esr (64-bit). I have all cookies set to allow.

How do I change it to OAuth2?

Asked by Yuko Yoshie 1 month ago

Last reply by sfhowes 2 hours ago

Moving Thunderbird to a new computer after export function is no longer possible on the old computer

Hi everyone - and big thanks in advance for considering my request: I have/ had windows 11 on my old machine and windows 11 on my new machine; because my 'old computer' i… (read more)

Hi everyone - and big thanks in advance for considering my request: I have/ had windows 11 on my old machine and windows 11 on my new machine; because my 'old computer' is not running anymore at all (liquid damage), I can no longer start Thunderbird and follow the 'export tool function' (https://support.mozilla.org/en-US/kb/thunderbird-export) and thus can only do the manual transfer (https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer); I didn't think that I would need to go through the export tool steps when I saved the Thunderbird profile folder regularly as backup on the cloud; yet when I started Thunderbird on my new machine following the above steps by moving the Thunderbird profile folder manually, the result is that - although Thunderbird is 'running' and the mailbox is functioning properly - the key folders are empty (i.e. the sub-folder structure is completely lost, in fact there are no individual emails at all); the issue seems to be that the size of the Thunderbird profile folder is too large (the "Profiles" folder has a size of 20.5 GB) for doing this transfer via copy & paste of the Thunderbird profile folder from the cloud (I also tried USB) to the new machine; I understand that the size issue via the manual transfer could be 'overcome' just by starting Thunderbird on the 'old machine' and following the above steps explained under mozilla support; yet that's no longer an option; what could I do please?

Asked by Bodo 1 week ago

Last reply by Mapenzi 2 hours ago

Good Morning, Please how can i add or take out in firefox the icon shortcuts with most visited sites that I use, Also firefox is adding by itself shortcuts to my opening page and I don't want to have more than 6 or 7

Good Morning, Please how can I add or take out in firefox the icon shortcuts with most visited sites that I use, Also firefox is adding by itself shortcuts to my opening … (read more)

Good Morning, Please how can I add or take out in firefox the icon shortcuts with most visited sites that I use, Also firefox is adding by itself shortcuts to my opening page and I don't want to have more than 6 or 7 or firefox suggestions. Thank you for your help

Asked by presecion 3 hours ago