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Firefox 19.0.2 is having compatibility issues with Windows 7

  • 1 reply
  • 14 have this problem
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  • Last reply by philipp

Dasulas
Dasulas
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When starting up Firefox version 19.0.2 on Windows 7, the browser will instantly crash and gives me the crash window for it. Tried to restart the browser for several times and it would still crash on me, after that either I will have to start by using the safe mode or run the browser using compatibility mode set on Windows XP (Running the compatibility mode before the Vista version will work fine)

When starting up Firefox version 19.0.2 on Windows 7, the browser will instantly crash and gives me the crash window for it. Tried to restart the browser for several times and it would still crash on me, after that either I will have to start by using the safe mode or run the browser using compatibility mode set on Windows XP (Running the compatibility mode before the Vista version will work fine)

Chosen solution

hello, please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general while you're in safemode.

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philipp
philipp
  • Moderator
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Chosen Solution

hello, please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general while you're in safemode.