Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Incorrect password, cannot login on websites

  • 3 replies
  • 10 have this problem
  • 22 views
  • Last reply by cor-el

Eyecare
Eyecare

Hello, I'm using FF 6.0.2 On this version I'm getting this issue. Whenever I'm trying to login to my account on many websites, I'm getting the message "incorrect password" by using the autofill. Same thing when I'm trying to type the id and password by myself. Does not happen when I'm using another broswer and it was fine on FF 5. Any ideas?

Hello, I'm using FF 6.0.2 On this version I'm getting this issue. Whenever I'm trying to login to my account on many websites, I'm getting the message "incorrect password" by using the autofill. Same thing when I'm trying to type the id and password by myself. Does not happen when I'm using another broswer and it was fine on FF 5. Any ideas?

Chosen solution

This issue can be caused by corrupted cookies.

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Read this answer in context 👍 3

All Replies (3)

cor-el
cor-el
  • Moderator

Chosen Solution

This issue can be caused by corrupted cookies.

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Eyecare
Eyecare Question owner

Thanks a lot

cor-el
cor-el
  • Moderator

You're welcome