Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New Win7 install. Can't open html files. Get "there was a problem sending command to the program".

  • No replies
  • 21 have this problem
more options

When I try to open an html file on my hard drive, I get a "There was a problem sending the command to the program" error. There is no way I can open a local html file with firefox, even though Win7 sees it these files as Firefox documents. This is a brand-new Gateway tower running Windows7-64, Athlon phenom 4x processor, 6G RAM, and the latest version of Firefox (a week old).

When I try to open an html file on my hard drive, I get a "There was a problem sending the command to the program" error. There is no way I can open a local html file with firefox, even though Win7 sees it these files as Firefox documents. This is a brand-new Gateway tower running Windows7-64, Athlon phenom 4x processor, 6G RAM, and the latest version of Firefox (a week old).