Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Certain js and flash animations not working on firefox but works fine in IE

  • 1 reply
  • 5 have this problem
  • 5 views
  • Last reply by cor-el

more options

Before updating to firefox 5, the sites were working fine in 4. After updating, rotating banners and page peel effects at top corner of websites and some other effects have stopped working altogther, though they still work in IE.

I have cleared all the cache and cookies.

Before updating to firefox 5, the sites were working fine in 4. After updating, rotating banners and page peel effects at top corner of websites and some other effects have stopped working altogther, though they still work in IE. I have cleared all the cache and cookies.

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"



Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).