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Profile creation problem.

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Have just done a clean install of Windows XP. I am trying to install Firedox 3.6.13 but when I try to create a profile I get the following error message:

Profile couldn't be created. Probably the chosen folder isn't writable.

[Exception... "Component returned failure code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 233" data: no]

I have uninstalled and reinstalled Firefox but I keep getting the same error message. Have searched Forum and Googled for an answer but have drawn a blank. Help!

Have just done a clean install of Windows XP. I am trying to install Firedox 3.6.13 but when I try to create a profile I get the following error message: Profile couldn't be created. Probably the chosen folder isn't writable. [Exception... "Component returned failure code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 233" data: no] I have uninstalled and reinstalled Firefox but I keep getting the same error message. Have searched Forum and Googled for an answer but have drawn a blank. Help!