QuickBooks won't use Thunderbird since this last update
I think the last Thunderbird has broken my ability to send reports from QuickBooks to Thunderbird. It has worked wonderfully for years and now I cannot send anymore. I have QB 2024 Enterprise. Does anyone have a fix for this? I have made sure Thunderbird is the default app in both Thunderbird and Windows. I have not upgraded my windows 10 to windows 11. I hope that is not the problem.
All Replies (3)
Try rolling back to an earlier version.
I just spent about 2 hours on with QuickBooks telling them they had a problem.
It turns out that the problem was with the Thunderbird update. I had recently received the 147.0.2 update. This happened in the background so I didn't know it was done.
I uninstalled Thunderbird and reinstalled version 144.0 and it works again.
I think that I owe QuickBooks an apology... and Thunderbird perhaps owes US one...
I thought I had posted the solution here, my apologies....
I figured out my Thunderbird program needed to be 64 bit and as soon as I upgraded TBird to 64 bit, my problem was solved. Apparently my operating system (which is still Windows 10) wanted to stay on a 32 bit Tbird.
I also think it was QB fault, it was after an update THEY did, not Tbird, for me, that caused the inability to email within QuickBooks after 12/31/25.
Hope this helps someone.
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