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What's the authenication app I need to use for the code to pair iphone to desktop

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  • Last reply by cor-el

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Hi Support team,

I been using Fire Fox for a long time. I upgraded to two step authentication with the ten code numbers. But every time Fire Fox System keeps asking me for an authentication code to pair iPhone to desktop. I tried all the apps but I don't how to obtain the code from those app.

Can you please explain/guide me how to find this code or the app I need to use.

Thank you for your time.

Hi Support team, I been using Fire Fox for a long time. I upgraded to two step authentication with the ten code numbers. But every time Fire Fox System keeps asking me for an authentication code to pair iPhone to desktop. I tried all the apps but I don't how to obtain the code from those app. Can you please explain/guide me how to find this code or the app I need to use. Thank you for your time.

All Replies (2)

Paul
Paul
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Hi

This support article should help you to set up 2 factor authentication and lists the apps you can use:

https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication

cor-el
cor-el
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You normally install an authenticator app on the mobile device and scan the QR code that Firefox displays when you enable 2FA. The app provides a six-digit TOTP code that is valid for thirty seconds that you need to enter to confirm/verify that the app is working properly. Make sure to store the set of ten-digit recovery codes that can be used instead of the authenticator app in a safe place.