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Blocat Archived

Drag and Drop Files

GerardoPcp04 replied
SuMo Bot

Hello,

I am using the last version of Firefox and the Outlook online. A few days ago I was able to drag and drop file to the emails in order to attach them, but now for God's know what reason just stopped working and now when I try doing it, appears a banned sign on the mouse. I already try with other web browsers and I don't have any issue, they work fine; I also try dragging and dropping files into the Gmail in Firefox and it works. The problem seems to be only with the Outlook and the Firefox. Thanks in advance to anyone who can help me.

Hello, I am using the last version of Firefox and the Outlook online. A few days ago I was able to drag and drop file to the emails in order to attach them, but now for God's know what reason just stopped working and now when I try doing it, appears a banned sign on the mouse. I already try with other web browsers and I don't have any issue, they work fine; I also try dragging and dropping files into the Gmail in Firefox and it works. The problem seems to be only with the Outlook and the Firefox. Thanks in advance to anyone who can help me.

All Replies (2)

Hola, Tendrías que reportarlo en el foro de los desarrolladores (en Ingles): https://bugzilla.mozilla.org/enter_bug.cgi Busque pero no encontré algún bug reportado con este problema, pero no significa que no haya, de generar el reporte del bug en dicho foro los administradores verificaran si ya existe un reporte similar y indicaran el link donde podrás seguir la resolución del problema. Agradeceríamos agregar en esta consulta dicho link del bug para que sirva a otros usuarios. Saludos

Bug en el foro de los desarrolladores: https://bugzilla.mozilla.org/show_bug.cgi?id=1763027

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