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Firefox crashes

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  • 3 have this problem
  • 13 views
  • Last reply by Andrew

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Crash ID: bp-4e520b31-8a13-49bd-9a31-edff42170120


Several clients have had this issue when starting Firefox.The only that thing has changed is that Beyond Trust was installed several months ago on our computers.

Crash ID: bp-4e520b31-8a13-49bd-9a31-edff42170120 Several clients have had this issue when starting Firefox.The only that thing has changed is that Beyond Trust was installed several months ago on our computers.

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It appears you're on the Firefox ESR version. This is a bug caused by Firefox using a little too much memory. This article: Firefox uses too much memory or CPU resources - How to fix can help to prevent this from occurring. Otherwise, the option I would suggest it to be download the latest version of Firefox.