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Stopped working adding a bookmark via Ctrl-D , and from the menu item.

  • 4 replies
  • 1 has this problem
  • 25 views
  • Last reply by FredMcD

I Can't add a bookmark by Ctrl-D or by Menu -> Add bookmark. after clicking, nothing happens.

I Can't add a bookmark by Ctrl-D or by Menu -> Add bookmark. after clicking, nothing happens.

Chosen solution

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Read this answer in context 👍 1

All Replies (4)

Chosen Solution

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

after Start In Safe Mode problem solved. should I disable all suspicious plugins?

Problem solved. It was about IE Tab addon :-\

That was very good work. Well done.