pop ups even after pop up blocker + add on engaged on mac
been on this for a while now, to be honest if this doesn't get me the solution im going to use another browser.
I don't have this issue with safari, I use a macbook.
when i try to close tabs, a pop up remains, they are either a fake apple support window, or a mackeeper equivalent, or other financial things. Occasionally when I click on a link, it ignores the link and opens a pop up in its place. These pop ups are like normal windows rather than extra windows that run over - i.e they replace either a tab i am closing or act in place of one. They are just annoying.
I have checked add ons, as it seems like its something that i may of accidentally downloaded as part of a software download and maybe havent deleted etc, but no
I have definitely got my add blocker active and have downloaded an additional add on in response to the issue, to no avail
I did find a way of getting into another preferences part which listed various sites, i typed in something :preferences into the address bar, but am unable to go back in - if that is what it way anyway.
hopefully there is a resolution
Chosen solution
Mac Malware Scanners https://discussions.apple.com/message/29938930#29938930
You can also try https://www.malwarebytes.org/antimalware/mac/index.html
Read this answer in context 👍 2All Replies (4)
Chosen Solution
Mac Malware Scanners https://discussions.apple.com/message/29938930#29938930
You can also try https://www.malwarebytes.org/antimalware/mac/index.html
What extensions do you have installed/enabled? Probably the easiest way to get the list is to open the troubleshooting information page. Either
- "3-bar" menu button > "?" button > Troubleshooting Information
- (menu bar) Help > Troubleshooting Information
- type or paste about:support in the address bar and press Enter/Return
Then scroll down to Extensions and just below that heading, select and copy the table, then paste that into a reply. It will look a bit messy, but we're used to it.
cheers for help, it was malware 99.9%
hadnt considered that thought mac was safe >
great response and resolution :-)
thanks again to both of you
Glad to help. Safe Surfing.