Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

Consumer Input hijacked

the-edmeister replied
David

I accidentally installed a program that hijacks Firefox home page and adds keep popping up all over the placed. The only way I can get rid of it is to exit firefox. I tried to uninstall it but the uninstall program freezes up so I have to reboot. Has anyone else had a similar experience? Can anyone help me? Thank You.

I accidentally installed a program that hijacks Firefox home page and adds keep popping up all over the placed. The only way I can get rid of it is to exit firefox. I tried to uninstall it but the uninstall program freezes up so I have to reboot. Has anyone else had a similar experience? Can anyone help me? Thank You.

All Replies (2)

Hello, try installing a free anti-malware to try to get rid of this PUP, or Adware.

http://www.malwarebytes.org/antimalware/

What is the URL of the hijacked page? Anything else you can provide to help us identify what you picked up? Any new add-ons installed?