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Firefox crashes

  • 2 replies
  • 2 have this problem
  • 13 views
  • Last reply by cor-el

Joaco22
Joaco22
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Hi! The problem i have is that when i try to download something, from different internet pages, Firefox Crash and then the Firefox Crash Window doesn't appear. Nor typing "about:crashes" i get any information about the problem in the browser. I hope the troubleshooter extension can do anything, and you (: Thanks for your time!

Hi! The problem i have is that when i try to download something, from different internet pages, Firefox Crash and then the Firefox Crash Window doesn't appear. Nor typing "about:crashes" i get any information about the problem in the browser. I hope the troubleshooter extension can do anything, and you (: Thanks for your time!

All Replies (2)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences in the address bar and press enter

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you running Firefox in compatibility mode?

You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.