Firefox won't show some web pages properly and addons cannot be installed.
I just installed firefox to this computer after installing Windows 7 OS. It doesn't allow me to install any addon to the browser. Further it does not display the firefox addons page and github.com. (only plain html is displayed without CSS any stuff ) I tried clearing cookies, removing history stuff and running in safe mode. None of the methods worked. The above web pages are displayed perfectly in other browsers of the same computer.
Chosen solution
hello deamonpog, please make sure that your system's date, time and timezone are set correctly!
Read this answer in context 👍 2All Replies (3)
Some images are attached below. Trouble shoot info:
Application Basics
Name: Firefox Version: 29.0.1 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Anti-Banner Version: 13.0.1.4401 Enabled: false ID: anti_banner@kaspersky.com
Name: Dangerous Websites Blocker Version: 13.0.1.4401 Enabled: false ID: content_blocker@kaspersky.com
Name: IDM CC Version: 7.3.64 Enabled: false ID: mozilla_cc@internetdownloadmanager.com
Name: Kaspersky URL Advisor Version: 13.0.1.4401 Enabled: false ID: url_advisor@kaspersky.com
Name: Safe Money Version: 13.0.1.4401 Enabled: false ID: online_banking@kaspersky.com
Name: Virtual Keyboard Version: 13.0.1.4401 Enabled: false ID: virtual_keyboard@kaspersky.com
Important Modified Preferences
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 6 browser.sessionstore.upgradeBackup.latestBuildID: 20140506152807 browser.startup.homepage_override.buildID: 20140506152807 browser.startup.homepage_override.mstone: 29.0.1 dom.mozApps.used: true extensions.lastAppVersion: 29.0.1 network.cookie.prefsMigrated: true places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true
Graphics
Adapter Description: NVIDIA GeForce 8400 GS Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 512 Device ID: 0x06e4 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer. DirectWrite Enabled: false (6.1.7601.17514) Driver Date: 4-3-2010 Driver Version: 8.17.11.9745 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 9 Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 8400 GS Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3
NSS Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC
NSSSMIME Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC
NSSSSL Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC
NSSUTIL Expected minimum version: 3.16 Version in use: 3.16
Chosen Solution
hello deamonpog, please make sure that your system's date, time and timezone are set correctly!
Thank you philipp, i didnt notice that the date was incorrect. After i corrected the system date firefox seems to be working properly now. The error is gone. Thank you again. :)