Svi proizvodi Community Forum

The security sequence for log-in is supply of user-id and then password; that works fine; then a send unique code dialogue pops up and it leads to an error screen which I am attaching. I have rung the number provided and they say they don't support Firefox; so that looks like end of Firefox use to me and goodbye (can't find a tearful emoji to insert).

Gotta say this kind of thing is happening quite frequently for me; mostly without a nice error screen like this one; last one I recall was hunting for car insurance; on the screen where it listed the billions of quotes to eager providers none of the links to click through for the quotes worked... and with this happeneing more frequently now you go... ohh it's firefox again isn't it... so you reluctantly fire up Google Chrome and of course it works OK.

So I'm kinda here with a broader outlook than just this specific problem; I really am on the verge of giving up with Firefox; it should just work shouldn't it; and it increasingly doesn't anymore; I don't want to get into an extended and convoluted dialogue to help you cure this issue; I'm simply perplexed that some really basic stuff doesn't work anymore; however; I've used Firefox for centuries so thought I should give you at least a chance so I could declare how I feel etc.

I am up for a dialogue over this and hoping this is an easy fix; but; as I say; I'm confused as to why, for me, Firefox just simply doesn't work well anymore; it just should and I shouldn't be here.

Thunderbird won't let me login and doesn't deliver my emails. I have reset my password and still can't get my emails. How do I get some assistance on this issue?

Have 2 accounts in a TB install: gmail and outlook. Use outlook as my primary sending account. All mail received on outlook account is FORWARDED to gmail account. Have been asked several times this morning to either login to Microsoft account or enter a new password. Entered my "regular" Microsoft/Outlook password when asked and told TB to save it. Still getting authentication problems. Password I am using WILL log me into the Outlook website. Any clues?

Hello group!

Trying to set up a new email account on shaw.ca, I get a hard error message: "Unable to log in at server. Probably wrong configuration, username or password" from Thunderbird.

I can send & receive emails via webmail, so all is Kosher at the server side.

Except Thunderbird kicks up a fuss. There's a little dialog box that says "Checking Password", with a tiny blue arrow that moves back & forth, seemingly forever. And then stops cold with that message.

I am not the first to have this problem: https://support.mozilla.org/en-US/questions/1495062

His attached screenshots are almost identical to mine, but for the Hostnames being shaw.ca, rather than gmail.com.

And my flavor of TB: 128.14.0esr (64-bit) Thunderbird for Linux Mintmint-001 - 1.

Any suggestions, anyone?

Thanks in advance,

- Ralph

Hallo, ich habe seit 2 Wochen Probleme mit der Authentifizierung meines Mailaccounds von AOL. Alles was ich Versuche funktioniert nicht. Ich bekomme jedesmal im eingeblendeten AOL Autentifizierungs Fenster die Meldung "etwas ist schiefgelaufen. Ich habe in meinem AOL Account schon mehrerer Male ein App Passwort für Thunderbird erstellt. Habe dieses App Passwort Thunderbird genannt. Konto ist ein SMTP IMAP Konto, die Ports stimmen auch. Ich habe mein AOL Mailkonto mittlerweile in Thunderbird komplett gelöscht und ebenfalls die AOL Passwörter gelöscht. Die Authentifizierungsmethode für outh2 ist angewählt und Cookies sind eingeschaltet.

Ich kann machen was ich will. Die Autentifizierung funktioniert nicht.

Woran kann das noch liegen. Ich bin mittlerweile ratlos.

Frank

I upgraded to update 138. Thunderbird now requires me to enter a Primary Password. I never set a primary password. I cannot send, receive, or make any changes to Thunderbird.

How do I get out of this situation?

Unfortunately my laptop crashed with windows 10 on it. I have since had it fixed with windows 11 installed. However when I try to sign in to my Sky email account through Thunderbird (imap.tools.sky.com) my password fails. I have signed into my sky email separately (they use Yahoo) with the same password and the same password works fine so I can get into my email account with no problems that way. I am now stuck as I am using the correct password but Thunderbird is saying that the login has failed. So I am asking how can I solve this.

I have a dual boot laptop. It came with Win 11 installed and I added a new ssd with an old Win 10 system, which had Thunderbird configured. The win 10 system worked fine with outlook and I saw and verified the password. I upgraded the Win 10 to Win 11 and it all continued to work fine. I again checked the password stored in Thunderbird. When I tried to set up the same account in Thunderbird on the "as installed" Win 11, it fails to pass authentication. I have no idea why since I have checked the password in the "old" system and used it in the new. I have tried using the menu option "New Account" and the submenu option for "+ New Account" within the "Account Settings" menu item. Both seem to take me to the same automatic process - which is what is failing. I can't see what, if anything, I'm doing wrong. Any help much appreciated. The laptop is a MSI Katana AI B8VE (using AMD Ryzen 7 8845HS.

I described this problem on this forum a couple of hours ago--but I now know any response to help me will come via email--which I cannot access due to the password problem. I was using Thunderbird mail when up pops this pop-up asking for my password. I have never had to use a password to access my emails with thunderbird email. I tried a Yahoo mail password, a mozilla account password, a thunderbird account password--none are wanted. I can't find where to change a password or add a new password.

How can I get some help not sent via email.

Ruth Lewis [edited email from community support forum]

I've been using Thunderbird 140 esr on Windows 10. I got a new computer with Windows 11 and decided to go to the Release channel for Thunderbird which is at version 142. When I try to set up my ATT/Yahoo account, it fails "Unable to log in at server. Probably wrong configuration, username or password." If I go to the manual setup, the authentication method I used for TB 140 on Win 10, OAuth2, isn't one of the options. How do I get that option back? I tried unticking the Create Accounts in the new Account Hub, but that didn't help. I also tried uninstalling 142 and installing 140 esr on my Win 11 box. It has the same problem: No OAuth2 option.

I had a free email account with my previous ISP (big mistake!). I had to create a new email account elsewhere when I switched ISPs. All was good for almost two years but I just bought a new PC and have ported all my email accounts over to the new Thunderbird. It appears that everything is set up correctly but I have one annoying problem. The old email account is kept only to be able to look at old email (pre-new email account) from time to time. It is not even possible to sign into the old account but Thunderbird keeps asking for the password. Is there anyway I can stop it from doing this?

Thanks!

i cannot get Gmail configured in Thunderbird. ive deleted it and re tried countless times but is keeps saying wrong credentials. ive followed all the guides and done everything . what is NOT happening , is Thunderbird does not open a browser to sign in with google. why?

Have no idea to whom I was chatting a week or so ago, but outlook.office365.com was recommended to me as the incoming server setting for Outlook.com. Set TB that way and used it for a week or so. TODAY got a "failure to authenticate" error from TB (have had many such errors before). Went directly to Copilot, as I thought it would be the most authoritarian place to clear up Microsoft problems. It provided the informaiton below: Official Outlook.com Thunderbird Incoming Server Settings (2026) IMAP (recommended) Settings Server name: imap-mail.outlook.com Port: 993 Security: SSL/TLS Authentication; OAuth2 Username; Your full Outlook.com email address

Why this is the correct server Outlook.com, Hotmail, Live, and MSN accounts do not use outlook.office365.com .

Set outlook account incoming server to imap-mail.outlook.com and reset TB Immediately got: Mozilla Thunderbird Thunderbird Authentication failure while connecting to server imap-mail.outlook.com.

Can someone please tell what's going on?

TB on Windows

Prior to TB 148, OAUTH worked for POP3 access to: Gmail, MS Outlook, and Yahoo.

After TB 148 upgrade: OAUTH to Yahoo fails, subsequent log-in page also fails. Both OAUTH to Gmail and OAUTH to MS Outlook still work fine.

Rolled-back/Reverted to TB 147.0.2 -- OAUTH to all works fine, as it did previously.

Note: YahooMail seems to have other problems. But I was able to confirm successful OAUTH and POP3 to YahooMail after reversion to 147.0.2.

I have just installed Thunderbird v146.0, set up the first mail account (POP3) OK, then tried to set up a GMail IMAP account. I inadvertently gave it the wrong password, so the Account hub throws out the connection with an Authentication error "Unable to log in at server. Probably wrong configuration, username or password".

The problem is I can see no way of amending the password; if I try and set up the account again, it just skips the "enter password" step, presumably because TB thinks it already knows the password for this email account. I have tried the following:

- The "edit configuration" feature in the account hub doesn't have a change password option - The Saved Passwords section in Settings > Privacy & Security doesn't show the Gmail creds, presumably because it failed to set up this account in the first place - I reinstalled TB, having previously deleted the Profiles folder in C:\Users\<username>\AppData\Local\Thunderbird; everything I've read on this suggests this is the one and only place where TB keeps its data. However, when re-entering TB, the POP3 account I set up is still there, so there must be somewhere else that TB is storing its data, I guess the Registry?

Am I missing something? I can't be the only person who has had this problem!

Thanks

I recently transferred my Thunderbird account to a new PC and have been getting a pop-up to enter credentials for a google account every 10 minutes or so. After the pop-up is opened (sometimes in the background), no new mail will be fetched until the pop-up is closed, this is frustrating as I sometimes don't notice the pop-up so seems like I am not getting emails. The pop-up is for Google account, but my mail accounts is from MS Outlook, I don't use Thunderbird for any Gmail and I don't think this Thunderbird profile is associated in any way with my personal Google account.

This is a work computer, so not associated with my personal accounts. I dont want to put my personal Google login here and I don't know how to stop the pop-up.

The transfer was done by copying my profiles folder to the new PC, then installing Thunderbird and creating a new profile, and pointing to the profiles folder. I've had the same profiles folder for 10-15 years or more and not seen this before.

Sam

I live in Germany and use Deutsche Telekom's T-Online system for my main e-mail system, so my email address is: k.vanleuven@t-online.de

Due to some security problem, I had the change my T-Online e-mail password and since this time I can't send or receive e-mails from my German version of Thunderbird. Thunderbird asks me for the"secureimap.t-online.de" server password, but it doesn't recognize the new password that I have for my T-Online e-mail system.

I store my e-mails in various folders folders in Thunderbird and I want to continue using Thunderbird for my e-mail management.

I think I might have to re-install Thunderbird from scratch. Must I do this, if so haw do I save all my e-maile files?

Your help in solving this problem will be very much appreciated.

Karl Van Leuven

I have a Hotmail account and multiple gmail accounts. When I try following your (obscure) instructions for changing passwords, the box of passwords is only for my gmail accounts. None for my hotmail.

As Hotmail is very important to me, I'd like to keep accessing it through TB but you make it tough.

I am now not receiving my Hotmail mail and as I get too much traffic 200+ msgs a day, it will build. Please send simple, direct instructions on how to find and change the hotmail password, thank you.

Hello I keep getting the attached message to sign into Thunderbird with my Google account as per the attached image. It is only recently that the message keeps appearing which is very annoying. I have tried various settings but nothing seems to work. What can I do to get rid of this message? Thanks

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache. Also removed all the extensions to see if it fixes it Please help me. I have Linux Mint 22 Cinnamon Firefox version 131.0.3 (64-bit)