Svi proizvodi Community Forum

Hello. I am back again with the same issue that I presented on the forum post three months ago. https://support.mozilla.org/en-US/questions/1594903?utm_campaign=questions-reply The difference is now it is happening on Firefox v157.0.1;everything else is identical. Qubes os R4.3.2 with Firefox 157.0.1 in a Fedora 44 xfce VM. To recap I open one window for Proxmox Datacenter Manager and as soon as I click to sign in Firefox completely disappears. I can open this in Chromium browser and Firefox ESR v.140.17.0 esr perfectly fine. Please consult the original post for all I did to troubleshoot this. I am working with the esr version now but would like to help put this issue to bed. Community members stepped up last time to help me so I am here to do my small part for others. Ask for any info you need and I'll reply ASAP. Thanks in advance. SDS

I received a message with a password-protected attachment, and opened it in Thunderbird (in Windows 11).

I found that the password I'd been sent did not work with the attachment. I inadvertently closed the Thunderbird app with the password prompt still open.

When I tried to open Thunderbird again it tried to load the attachment and then just hangs indefinitely. Using safe mode has the same result.

Please can you suggest a solution?

Thanks

Today TB froze during start up. No problems yesterday.

I deleted global-messages-db.sqlite and restarted TB. Now it is frozen with a "Loading messages". Maybe it is rebuilding indexes and this takes a long time and I should be patient.

Maybe my In and Sent mail boxes are too big? If so, how can I safely prune them?

TB is becoming increasingly unstable for me. It was very reliable before about a month ago.

I doubt my AV is the culprit because AV has not changed today.

Thank you one and all.

My Apple desktop crashes frequently in different applications (while in gmail, on Facebook, etc.) and it sends a report to Apple every time. It never does it if I use Safari. If I can reload Firefox to fix it please let me know how to do that. Thanks.

I downgraded to Firefox 140ESR yesterday to get rid of the silly circles and gradients. The update was so visually distracting I found the browser to be unusable. However, now almost any website I visit gives me a Gah your tab just crashed. Is there a way to fix this while staying on 140ESR? Please refrain from answering if your solution is to upgrade. Thanks.

When I try to start Thunderbird on my Windows 11 laptop it does not start properly It is haging ond after a whike i get a message that thunderbird does not respond ("svarar inte" in swedish). Sometimes if I try to reinstall Thunderbird it starts up, But today nothing happens.

I wanted to share a specific startup freeze loop I encountered today.

I had a moderate number of tabs open in Thunderbird when I quit the app. I had set up a single IMAP message filter yesterday to automatically move incoming automated text alerts into their own folder (causing about 50–60 small emails arriving in quick succession this morning at startup).

The Problem: Upon starting up, the app almost immediately choked and became unresponsive. Unlike the freeze report by another user here on August 21st.

My Workaround: After a few attempts to open Thunderbird I managed to break the freeze loop by instantly closing the single open UI window right at startup. This kept T-bird running invisibly in the macOS background. It seemed that without the need of rendering the UI, the background engine successfully completed all the IMAP syncing and filtering tasks.

When I brought Thunderbird back to the foreground, all my open tabs instantly "snapped", and the app has been perfectly stable since. I haven't tried to replicate this due to the fear of breaking the current stability.

Has anyone else recently noticed Thunderbird freezing under similar conditions lately? Let us know if this workaround helps you get past your startup freezes too!

Been happening for almost 2 months now and getting more frequent. What happens is FF opens normally , but reacts sluggishly. Many instances of "not responding". When I close the program , it takes several minutes to close. In Task Manager , it shows disk usage at 100% , CPU at as high as 50% , and memory at 4 gigs prior to crashing. This is on a Windows 11 Pro system with the latest updates and the latest FF.

Below are the 5 latest crash reports:

bp-334499b7-2a53-4f19-af94-cc82f0260928 bp-04a56a0a-6e85-42c0-ab03-024b80260927 bp-b0bc8d1f-0ec1-484f-bd49-aaf510260927 bp-68939250-e3c8-4bfe-9e2f-7dbcc0260926 bp-7895f7cf-32a8-48cf-a81b-f7b460260926

For about 2 weeks, EVERY time I try to write an email, after typing a few lines or so, the whole window 'grays out' and becomes UN-responsive. I get no error message. Waiting for it to respond doesn't work and I have to close out and re-start Thunderbird. Sometimes Thunderbird will have saved some portion of my email in my 'Drafts' folder, but not reliably, so I have to frequently 'Control + S' - save it to avoid having to re-type the entire message again. Troubleshoot Mode doesn't help, nor does clearing the cache. I've been hoping an update would come up that would solve this, either from Thunderbird or Windows (11), but not so far. Please tell me how I should resolve this - I have used Thunderbird for years (and regularly contribute too) and don't want to have to change to different email client.

Recently I cannot use Paypal to process any online payment on Firefox without the browser crashing.

OS: Windows 11 25H2 Reproduction steps: a vendor would have a Paypal button. I would click on it and Firefox would open a pop-up window briefly before crashing.

The pop-up window is normal behaviour for how Paypal processing has worked on Firefox in the past. I have tried turning off potential content blockers: 3rd-party userscripts loading through ViolentMonkey, content blockers via AdNaseaum, and Enhanced Tracking Protection to no effect.

So, similar to this post but I haven't downgraded, only upgraded.

OS: Windows 11 (26100.8893) Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:153.0) Gecko/20100101 Firefox/153.0

I can load it up in the morning, load all my standard tabs, then not too long into it a tab will 'crash' and require a reload. The reload then says its a dramatic crash and the whole browser needs to restart. Soft or Hard (i.e. "Exit") restarts always then ask to create a new profile on startup. This means I lose so much configuration (settings, etc) that is not in the Account Sync, meaning huge amounts of time have been wasted setting Firefox back up again every day.

When I go to about:profiles I can see all the old and new profiles (recently cleaned up all the old ones).

I do use my FF Account across various versions of Firefox (run a linux OS that still has a 14x version - need to upgrade OS to get more recent, but its a significant upgrade that had previously failed so not high on my 'want to resolve' list) - all the Windows OS's have the latest FF.

Some pages keep crashing and need to be restored. Even if I open new tabs, once I get to them most of the time they have crashed and need to reloaded too. Even after reloading they will continue to crash. This after Firefox's latest update.

I have been using Thunderbird for years with no problems. However recently, Thunderbird very often simply stops responding. Sometimes it just hangs up and sometimes the program bar at the top displays "Mozilla Thunderbird (Not Responding)". If I try to wait for it to respond, it literally hangs for several minutes before it begins to respond again, and often, it simply never starts responding again. It has simply gotten to the point where Thunderbird is practically unusable. All my other application software continues to work with no problems. It's just Thumderbird.

The version number in this submission may not be correct. I can't provide the real version number because of the hangups.

Any suggestions?

Was on version 115, had this problem. Updated to version 155, same problem. One of the email accounts I set up on Thunderbird is redacted1@lake48.net, registered with 123-Reg. However, this is a forwarding address and has no email server, which is why I am getting the error now.

Messages addressed to redacted1@lake48.net are forwarded to redacted2@lake48.net, which does have a server, My system was to download from there and use a rule to divert the incoming message to my redacted1@lake48.net Inbox. This has worked OK until now. Thunderbird gives me this error right at the start and then does not respond, so I cannot get in to investigate account settings, and cannot access emails in other accounts such as gmail. 123-Reg has today changed its system, assuring me I don't need to change anything. Clearly I do, but I can't get in to change it.

What should I do to resolve this? I have no other access to my emails.