Showing questions for topic:

How do I remove HEUR:Trojan.VBS.SAgent.gen from my computer?

Hi, I just noticed that my computer has been infected by a trojan called "HEUR:Trojan.VBS.SAgent.gen", and I can't remove it via Kapersky...The trojan is found in the inb… (pročitajte više)

Hi, I just noticed that my computer has been infected by a trojan called "HEUR:Trojan.VBS.SAgent.gen", and I can't remove it via Kapersky...The trojan is found in the inbox file in Thunderbird. So it's not a file that I can remove (it's all code). Kapersky stated that these two files are the source of the Trojan (they are not found as an e-mail attachment in my inbox, it's all code in the inbox file in Thunderbird):

P000009384:Emirates_Marble-pdf.gz and P000009384:Emirates_Marble-pdf.vbs

So I'm simply wondering how I should go about to remove this trojan from my computer?

Source: https://threats.kaspersky.com/en/threat/HEUR:Trojan.VBS.SAgent.gen/

Riješeno 3 127

Data Breach warning - is it correct?

I've just received an email from breach-alerts@mozilla.com stating: You’ve been in a new data breach. Breach source: CarGurus. Yet there's no record of CarGurus in the Mo… (pročitajte više)

I've just received an email from breach-alerts@mozilla.com stating: You’ve been in a new data breach. Breach source: CarGurus. Yet there's no record of CarGurus in the Mozilla Monitor database. Is this an erroneous message? Or have I missed something obvious? Thanks

Open 2 117

main password

Even though I have created a main password I find that I suddenly I can open the application and view accounts and even security info, without putting it in anyway. … (pročitajte više)

Even though I have created a main password I find that I suddenly I can open the application and view accounts and even security info, without putting it in anyway.

Zaključano Arhivirano 3 145

Data Protection on a Shared Computer

Dear all, I would like to use Thunderbird on a shared computer at my universitys lab space (it is mainly my PC but other people have access and use it sometimes). However… (pročitajte više)

Dear all,

I would like to use Thunderbird on a shared computer at my universitys lab space (it is mainly my PC but other people have access and use it sometimes). However, as we are requested to keep mails confidential I thought it would be as easy as just setting a primary password and thunderbird would not start if that password is not set. However, that proofed to be a wrong assumption. Instead if I just cancel the dialog it will open and still display all the locally stored mails.

We are using IMAP server and I already set up that the mails are not stored locally. Still, some mails that I have used recently are visible. I am aware that there would anyway be the local copy in the profile folder but I guess none of the people sharing that computer would take the efford to check that, so I would be fine if I could simply prevent thunderbird from starting without the primary password.

Is there any option for that or any extention that would do so?

Thank you in advance! Juergen

Riješeno 5 55

Email clients using emails to create training databases for AI

It recently came to my attention that Gmail is using my (and others) emails to train their AI to provide "overviews" for email threads. I didn't find that in any of the r… (pročitajte više)

It recently came to my attention that Gmail is using my (and others) emails to train their AI to provide "overviews" for email threads. I didn't find that in any of the recent Agreement changes so feel safe is stating Alphabet/Google never obtained my permission for this training. I'm not a fan of the far-flung use of AI and the mounting examples of how horrendously Google AI performs hasn't done anything to relieve my concerns.

I began a search for a better, reliable email client and there is a depressing shortage of them that fulfill the average email users' needs. Thunderbird looks pretty good but reading through the Help section, Community Forum questions and just general articles hasn't clarified a couple of questions I have.

1. Is Thunderbird a comprehensive email client, independent of other clients, or does it provide service by partnering with another client?

2. Does Thunderbird utilize AI for any purpose that requires the "review" and storage of individual users' emails?

Many thanks, MarilynB

2019 MacBook Pro

Open 1 127

caldav.mail.com

For about the past 10 days or so Tbird has been presenting me with a request for my user name and password for, i am assuming, inclusion as an added account. They want Th… (pročitajte više)

For about the past 10 days or so Tbird has been presenting me with a request for my user name and password for, i am assuming, inclusion as an added account. They want

The problem is that in have no idea who caldav is or where they got my link to Tbird. My concern is that this may well be malicious. They want me to authenticate with username and password. What user name and what password?

Does anyone in the forum know what this is all about and how i can get them permanently excluded? With all the fake / criminal challenges on the net these days, i am very nervous (77 years old).

Any help would be really appreciated. Thank you

Open 2 119

What to click

Assuming that I don´t want any Google server to track me what could I click in the attached? It's a nice feature but as it is not clear what the last three options do a b… (pročitajte više)

Assuming that I don´t want any Google server to track me what could I click in the attached? It's a nice feature but as it is not clear what the last three options do a bit of a guess.

Open 1 101

For Thunderbird version 146, what specific version of LDAP is being used?

Today is 01.16.2026 Hi Volunteers, thank you for the service you are providing Thunderbird users. I didn't see a topic called Security, so I chose Settings. For Thunderbi… (pročitajte više)

Today is 01.16.2026 Hi Volunteers, thank you for the service you are providing Thunderbird users.

I didn't see a topic called Security, so I chose Settings.

For Thunderbird version 146, what specific version of LDAP is being used?

Regarding which LDAP version is the most up to date, I found this: https://pkg.go.dev/github.com/go-ldap/ldap/v3@v3.4.12

My concern is about LDAP's security. I believe it is reasonable to think that the latest available version of LDAP would have the latest and most up to date security patches applied.

I would like to feel secure knowing I have the protection of the newest version of LDAP which affords the best security protection available for Thunderbird laptop version 146.

However I have been unsuccessful in determining if Thunderbird 146 is using this LDAP latest version. Could you help me learn if Thunderbird 146 is utilizing the latest version of LDAP that is available? Thanks in advance.

Yes I know I am a bit verbose.

Riješeno 2 146

Thunderbird Accounts

I am using Thunderbird with both Microsoft and Gmail accounts. My question is... is Microsoft able to see that i am using a Gmail account, and/or the account name/adress,… (pročitajte više)

I am using Thunderbird with both Microsoft and Gmail accounts. My question is... is Microsoft able to see that i am using a Gmail account, and/or the account name/adress, and vise versa?

Riješeno 2 126

2FA for Thunderbird app on desktop pc

I have & use the T-Bird app on my desktop pc. I have it set up with a password for access when I click on the system tray icon to launch the program. It then asks me … (pročitajte više)

I have & use the T-Bird app on my desktop pc. I have it set up with a password for access when I click on the system tray icon to launch the program. It then asks me for my password, all good, yes, just as needed for security. But, as with other apps, I would like a second layer of security such as 2FA. I have an authenticator app on mobile phone for this additional layer of security for all my other apps, works great. I can't find this second layer of security on the T-Bird app, is it available, if so, where is it? Thank you.

Arhivirano 2 119

Problem between Bitdefender and Thunderbird

Hello, I have the following problem: Bitdefender keeps sending me notifications about Thunderbird emails. I have already contacted their support team and they advised me … (pročitajte više)

Hello, I have the following problem: Bitdefender keeps sending me notifications about Thunderbird emails. I have already contacted their support team and they advised me to tell you that Bitdefender correctly detects and removes infected attachments in the temporary folder; However, some emails do not seem to be deleted or synchronized correctly with Gmail, causing repeated notifications. Can you please help me?

Arhivirano 1 174

I can't fetch the certificate in my account settings

I have a problem with thunderbird. I can't fetch the certificate in my account settings, it seems it's not security approved. Normally when I type "fetch certificate" a w… (pročitajte više)

I have a problem with thunderbird. I can't fetch the certificate in my account settings, it seems it's not security approved. Normally when I type "fetch certificate" a window pops up asking me to confirm a security exception, but this function no longer works on thunderbird. Is there another way I can confirm the security exception?

Arhivirano 1 341

Is this legitimate

Payment declined for Thunderbird: Free Your Inbox subscription Google Play Your subscription will be cancelled UPDATE PAYMENT Hi k, Your payment from Visa-xxxx was decli… (pročitajte više)

Payment declined for Thunderbird: Free Your Inbox subscription

Google Play Your subscription will be cancelled UPDATE PAYMENT Hi k,

Your payment from Visa-xxxx was declined.

If you don't update your payment method, you'll lose all of the benefits provided by Valued Monthly Contribution (Thunderbird: Free Your Inbox). These benefits include the following:

   A monthly, voluntary contribution
   Enable us to build new features
   Help us take meaningful steps forward
   Contributions are not tax-deductible

To keep these benefits, you'll need to keep your subscription active. Update your payment method or use a different one.

SUMMARY Amount Due $10.73 Fix by Dec 26, 2025 UPDATE PAYMENT

Learn more

Thanks, The Google Play team See your Google Play Order History. View the Google Play Refund Policy and the Terms of Service.


Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA, 94043, United States

Arhivirano 2 202

Thunderbird has blocked the file from loading in this message - templates - HELP

Hello, I have saved message templates that I use. Each one also has a footer (which I save as an .html file). When I use this template to send a message, the image in the… (pročitajte više)

Hello,

I have saved message templates that I use. Each one also has a footer (which I save as an .html file).

When I use this template to send a message, the image in the footer doesn't load and I get the message: Thunderbird has blocked the file from loading in this message.

When I click UNBLOCK, nothing happens. The image still doesn't get added. It's a very small image from my footer/signature. 'When I compose a new message, I don't have this problem' – the image in the footer loads and is sent to the recipient. This problem occurs when I try to send a message saved in the templates. There's no way to "unblock the image" and send it.

Riješeno Arhivirano 2 256

Thuderbird actinting strange, affecting otherapps

Mozilla Thunderbird Email wants to access your Google Account This will allow Mozilla Thunderbird Email to: Read, compose, send, and permanently delete all your email fro… (pročitajte više)

Mozilla Thunderbird Email wants to access your Google Account

This will allow Mozilla Thunderbird Email to:

Read, compose, send, and permanently delete all your email from Gmail

See, edit, download, and permanently delete your contacts

See, edit, share, and permanently delete all the calendars you can access using Google Calendar

Mzila Fire Fox that has me perplexed. There is a line that reads, In part….. https://accounts.google.com/signin/oauth/legacy/consent? uthuser=0&part=AJi8hAO27SA1jp0smbnYjSww31z06r6NnelkFAEXAX1pRgQq_2fkoC2lI-Rs0mf3jYCnMSdoG2Gr9V6XDkmWlQydzTYpDy4U-OREnYRGiXK0wIrp32BEL1sC1QyzBm-ZzUFPi6sQw3DCq7hh-HL7ZEAw9QDzw22rmwU7DPjP1nMpdWenxE6fE4LwyjUnAobeE3RPLIWik4O3f5U4lSI1Hwj0AiWBCsLD-

Arhivirano 2 109