Thunderbird Community Forum

Cannot remove chat account from account settings

I opened a console and it reported error below

Uncaught TypeError: currentAccount is null

   onRemoveAccount chrome://messenger/content/AccountManager.js:894
   oncommand chrome://messenger/content/am-im.xhtml:1

AccountManager.js:894:18

I had set my Ubuntu 22.04 browser to Chromium for a while, but decided that all my cookies are in Firefox so I chose to switch back. Full reset after power-off, of course.

My Environment Variable $BROWSER is now set to Firefox, but Thunderbird apparently has a mind of its own. ;-) It still opens or switches to Chromium with every web link executed.

I've explored the ~/.thunderbird/ directory but see nothing there.

What am I missing that I need to be educated about?

Thanks in advance!

 -- Don Wilde

There are 2 questions in the Q&A section without any reply. I have no idea what has transpired since this morning when the dates were perfect. I went out for about 3 hours and on return the clock is showing a 12-hour clock without am or pm. So searching by date and time is a laborious process. I cannot find anything in settings relating to 12 or 24. What am i missing? Thanks

"Open message in conversation" is no longer listed when I right click on an e-mail.

So I started investigating. Rebuilding the Global Database was suggested as a solution. So I deleted the "global-messages-db.sqlite" file (66MB), and started TB again.

Now the database starts rebuilding. I follow the status in the Activity Manager. It's stuck at: "Indexing messages Determining which messages to index in Inbox/+ 2023/+ Pantoon/+ Algemeen - Yannig.eu"

So I backup this folder "Algemeen", delete it from TB, and restart TB. Now the Indexer is stuck at the next folder. I once again backup, delete and restart. Now the indexer is stuck at the next folder in the list, and so on.

Any advice on how to break this cycle and get TB do index succesfully?

I have backed up the data regularly before, but in the new Windows 11 pc, I cannot find the data.

It used to be "C:\Users\Jim\AppData\Roaming\Thunderbird\Profiles\itfho9h2.default" on the old Windows PC which went bonkers. Now should be "C:\Users\Jim\AppData\Roaming\Thunderbird\Profiles\i3ls19ra.default-esr", but when looking in the "C:\Users\Jim\AppData\Roaming\" folder, Thunderbird folder is not there with the others. But that is where Thunderbird data is supposed to be according to Account Settings, Message Storage, Local Directory.

So, how do I find where the data is so that I can back it up?

Thanks.

Desktop PC running latest Thunderbird and Firefox. Started Thunderbird, instead of the usual tabs opening, it appears to have forgotten my accounts, asks for my email address, i.e. starting from scratch again. Starting Firefox, all previously-open tabs have gone, though bookmarks are all there.

Has there been some update which has wiped or reset Mozilla data? Yes, obviously I can go through setting up Thunderbird again but that will take quite some time and yes, I can use Firefox but many of the tabs I had open were there for a reason and it will take a while to find them all again.

Is there any way that the previous state can be recovered? My laptop has both applications running fine and I have paused Windows updates for a week, just in case the latest update caused this. Thank you.

I was searching for the Local Folders in the mail folder of the Profile folder, but it wasn't there, but in TB I can see all the local folders I searched my computer and I found Local Folders folder in a desktop folder. To test I created a new folder in TB and then checked to folder in that desktop folder and it was updated. It seems to work even though its not in the profile directory. I don't know how I moved it and why it works, but I checked the properties page on each Local Folder and they all pointed at the desktop folder. How do I move them back and still have TB see them. I cut and paste one folder back, but TB was still pointing at the desktop forlder

Please tell me how to sync my Thunderbird calendar to pass my appointments to my iPad/iPhone running ios18.1.1. It used to work for iOS 17. I am using the current Thunderbird edition.

When I click on the minimize "-" in top right corner of Thunderbird it does not minimize to the bottom left task bar as other programs do, but instead goes to the system tray (bottom right). Online help suggested I go to "Settings-General-Language and Appearance" and un-check "Hide system window titlebar". This appears to make no difference. How do I get this back to what it used to be?

Thunderbird is set as the default email client, and clicking "mailto" links on web pages and in Word aor PDF documents works just the way it should.

However, the right-click context menu "Send to > email recipient" insists on using Outlook. I've seen a number of threads on this topic, but no definitive solution. This used to be so simple back in Windows 7, but Microsoft seems to have made it much more difficult -- or impossible -- to properly configure this setting.

Hi all,

I have misconfigured my email server account in Thunderbird and need to go back and change it. However, when I do, I'm presented with this error:

XML Parsing Error: undefined entity Location: chrome://messenger/content/am-server.xhtml Line Number 171, Column 21: <menuitem </p>

And I'm unable to make the correction. I'm running Thunderbird 128.3.0esr (64-bit) and do not have Chrome installed at all.

What can I do to fix this?

Mike.

For some time now I have had 2 folders for my sent mail. One is called "Sent" and the other one is called "Sent Mail". I have tried to delete one but to no avail. They both have the same files in them.

I also have 2 folders for "Drafts". Same name on both. How can I get rid of these extra files. I've attached a screenshot. I am running Win 11 Pro.

Thanks in advance.

Loopy

On support page accesible at https://support.mozilla.org/en-US/kb/configuration-options-accounts, it says in "Leave messages on server" paragraph as below:

"Set Until I delete them to delete messages from the server when you delete them from Thunderbird."

When I do so Thunderbird initiates server delete immediately upon moving the message from inbox to Trash either via delete key or moving to that folder specifically. I was expecting it would initiate delete once the message is deleted from Trash folder as my previous e-mail client prior to installing Thunderbird. I like it but this is either a confusing behavior not explained well in manuals or ssettings screen or there might be a bug. Please let me know which is the case.

PS: I use Thunderbird Mac 128.10

Hi :-)

Thunderbird is blocked, and I'm not able to force to leave (Ubuntu tells me that I can force Thunderbird to leave - or wait a little more. But when I click on "Force to leave", nothing happens). The only way to close Thunderbird is to restart the computer.

I already tried the "troubleshooting mode" (is it right? "mode de dépannage" in french), but it's the same.

It's urgent, since I can no longer access my emails.

Is there a way to push my full config online but not public, so Thunderbird contributors would be able to: - find what's wrong, and send me a coherent config to get the current version of Thunderbird working with it, without data loss, - make future versions of Thunderbird able to make this kind of correction automatically?

I just see that this goes against the "Avoid support scams" warning, even if that's my own suggestion. I suppose you don't have a place for that. Is there something else which I could do?

I have about 100 folders in Thunderbird with some four levels deep. My problem is that every time a click on a folder, if I slide the folder up or down just a bit while clicking, it will move the folder into a sub-folder of the adjacent folder. Is there any way to prevent this by locking the folder order or disabling this function?

Anfrage an Thunderbird Help wegen Signaturtext festlegen, wo geht das ??

Subject Hilfe erwünscht wegen Signalurtext eingeben

Wo finde ich ein Feld zum Eingeben oder festlegen meiner gewünschten '''''''Signatur" ''''am Ende der geschriebenen Email. Doch dieses Feld ist jetzt gedimmt und ich kann nichts eintragen.

meine gültige Email Adresse ist: [email removed]@actana.de

Jedoch nicht [email removed]@hotmail.com die ist alt und obsolet

Hello,

The latest version, 128.10.0esr, was recently released, and one of the changes is:

Changed color override defaults with high contrast mode on macOS and Linux

https://www.thunderbird.net/en-US/thunderbird/128.10.0esr/releasenotes/?uri=/thunderbird/releasenotes/&locale=en-US&version=128.10.0&channel=esr&os=Darwin&buildid=20250425031534

I use dark mode, but I prefer to view the email body in light mode, as this is typically the sender’s default formatting. To achieve this, I previously configured: • Settings → General → Fonts & Colors → Colors • Set Text to black and Background to white • Enabled “Override the colors specified by the content with my selections above:” and set it to “Only with High Contrast themes”

However, since this update, this setting no longer works. Now, the only workaround is to manually click the “Turn dark mode off” button for each email, which does work. But it’s inconvenient to do this every time.

Is there a way to disable dark mode for all email bodies by default, so I don’t need to click the button each time?

Thank you!

Yours,