Thunderbird Community Forum

my access to my email stopped 4 days ago the sign in does not accept the password for my email I can't change the password without signing in. I have made no changes to the account.

My laptop got hacked. It wiped out my thunderbird account and I cannot get it back up. It tells me that either my user name, password or configuration is wrong What do I do to get this back up

hello,

I have been away from this laptop for about 7 months; now, when I try to access TBird, it seems to hang indefinitely [I haven't timed it but it seems like more than half an hour, maybe a lot more] displaying "xxxx@xxxxx.com: Host contacted, sending login information" in the bar at the bottom of the screen ... Every once in a long while, it jumps up and asks for my password. I give the one that relates to the "xxx" email address above and it rejects it as incorrect. I have checked that the password works to get into this account on webmail.

Can anyone help? I don't remember having this problem before. I am using TB 115.10.1 (64-bit) many thanks, filter feeder

Every time Thunderbird upgrades, my Comcast account access breaks complaining of needing a new password. I have tried everything and nothing works - other than to leave everything alone. Then, about 2 days later, it just works again... until another Thunderbird upgrade gets pushed out. Is there any way to prevent this other than to forego future updates?

my wife's computer uses Spectrum webmail and Thunderbird to access her email. She uses Thunderbird all the time. Last night Spectrum did something so her password was deleted. We finally got webmail up and working with a new password, however, when she tries to access Thunderbird a message comes up and says to log into mail.brighthouse.com and put in the password. We tried this several times and the same message comes up without letting us use Thunderbird. Sorry we are seniors and this is driving us crazy,as my wife loves TBird.

Thanks Richard Buzzard buzzard2841@gmail.com

Hi, I need to fix this problem. I need to change passwords of the accounts on thunderbird. Unfortunately the "saved Passwords" were all deleted so we can't use the suggested mode from the help section. We switched from aruba to siteground so the data for in and out mail were updated and we have new passwords. Is there any possibility to reenter passwords for the exisisting accounts in thunderbird? I can't find this anywhere. Even if I close and open thunderbird again, it just says Thunderbird wasn't able to connect but no window requesting to enter password appears. Is there something that I'm missing? Thank you for helping.

About 5 years ago (maybe more, maybe less) I lost my password to Thunderbird and ever since have been using workarounds via AOL to do business (AOL since my email address is [email removed]@verizon.net ... I'm assuming you are aware of the Verizon abandoning their email service sometime back and AOL picking up all the verizon.net traffic). So, is there a way that I can NOW get into my email without knowing the password or changing the password without knowing the current PW?

Rick Simpson [email removed]@verizon.net

LOGIN FAILED ERROR MESSAGE DRIVING ME CRAZY! At LEAST 100 times I get the same gray pop-up error message which I've attached. I will type it here as well

Login to server pop.earthlink.net with username professor[hidden for privacy]@earthlink.net failed.

Retry - Enter New Password - Cancel are the choices presented.

Obviously my primary email server is Earthlink Webmail, which in turn I redirect to use Thunderbird as my mail reading and filing system for my messages. Webmail is simply too cumbersome for daily use. No matter.

I have two email accounts with Webmail, both redirected to TB. I use a particular password for the Webmail server, which in turn I needed to set up a flow-thru account to TB. No problems there for the past 10 years or so.

Suddenly beginning last week, these infernal gray box error messages began appearing throughout the day. Now they popup every 2 or 3 minutes!

I have double and triple checked my Webmail passwords to insure they are correct. I have also attempted on NUMEROUS occasions to use the optional tab ENTER NEW PASSWORD, into which I have typed the password again. I check the box that asks "Use Password Manager to remember this password." in hopes that TB will somehow remember the correct PW. No Luck whatsoever.

To prove my point, during the time it has taken me to type this message, the popup has appeared no less than 6 times thus far, and I am not even finished with my question.

Actually - opps, there it is again - I am finished with the question. What I am desperately seeking is how to disable this damned error message once and for all, or to input whatever information it needs to simply disappear.

Thanks to you all for putting up with my frustration. I only hope it doesn't happen to you, 'cause it will drive you NUTS!

Thanks again,

Lenny