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Unable to write or send e-mails

I previously enquired and was given a ticket number 150321. I later replied to say that the problem had gone away. This proved to be very short lived. The problem is that… (pročitajte više)

I previously enquired and was given a ticket number 150321. I later replied to say that the problem had gone away. This proved to be very short lived. The problem is that drop-down menus are blank. Thus clicking on "New Message" button produces a minimised blank dialog. Thus I am unable to send new e-mails. Clicking on other links such as help, tools, file etc produces narrow blank dialogs. I am able to continue receiving and reading incoming e-mails. Re-starting the computer sometimes produces a short term improvement. I am using an AMD 6 core CPU 32-bit operating system, x64-based processor I am trying to use Thunderbird 115.9 on Windows 10. It used to work, but the recent, continuing malfunction might be due to an automatic update, but I was not aware of the version number until the malfunction happened.

Kenneth Whiteley

Asked by ksw40 prije 1 dan

Last reply by david prije 8 sati

Pop Inbox folder not shown: Size 15 GB

I am using Thunderbird version 115.7.0(64-bit). The Inbox is 15.5 GB in size as shown in the attached image file,Inbox Size.Jpeg. The Inbox folder is not displayed as t… (pročitajte više)

I am using Thunderbird version 115.7.0(64-bit).

The Inbox is 15.5 GB in size as shown in the attached image file,Inbox Size.Jpeg.

The Inbox folder is not displayed as the attached image file,Folders.jpeg, indicates.

Please provide me with a solution to this problem.

Asked by harshapereratrinco prije 3 mjeseci

Last reply by Wayne Mery prije 18 sati

Excessive "Compacting" notices??

Hello, This is more of a puzzling question. I have been receiving multiple daily notices to Compact the Folders, to save 503MB of space. Even after doing a "Compact" I… (pročitajte više)

Hello,

This is more of a puzzling question. I have been receiving multiple daily notices to Compact the Folders, to save 503MB of space. Even after doing a "Compact" I get another request or pop-up to do it again. I even went to the pull down menu and did a "Compact" from there and again less that an hour later another pop-up!! I have upgraded to the latest version 115.8.0 (64-bit) and the same thing happens.

I know I have an option to make the "Compacting" automatic but I am concerned that it will happen constantly and block me from normal usage at the worst time.

The the question is: What am I missing or what is the solution??

Thanks,

Les

Asked by lrneidig prije 2 mjeseci

Last reply by Wayne Mery prije 18 sati

Thunderbird Beta extremly slow (win10)

Hi, starting with Thunderbird 126.b02 (al least) there are very heavy perfoming issues. Beyond crashes it takes approximatly 10 seconds to open a specific email. Moving t… (pročitajte više)

Hi, starting with Thunderbird 126.b02 (al least) there are very heavy perfoming issues. Beyond crashes it takes approximatly 10 seconds to open a specific email. Moving to another account is much more difficult: taking itself a much of time it takes supplemental time to open the INBOX.

Despite an Raphael on-dice-graphics I'm running a discrete Radeon RX 6700XT. HDD is far away from being over-lastet or running out of memory

Any ideas? Appreciated. Thx. B.

Asked by bernd_hauschild prije 2 sedmica

Last reply by Wayne Mery prije 23 sati

After a normal boot of the Windows 11 Pro, I start Thunderbird and work with success. After closing the program, I can't start it again. No error message appears. message

Edition Windows 11 Pro Version 23H2 Installed on ‎09-‎Mar-‎23 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.1003.0 Thunderbird 125.0 (64 bit… (pročitajte više)

Edition Windows 11 Pro Version 23H2 Installed on ‎09-‎Mar-‎23 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.1003.0

Thunderbird 125.0 (64 bit)

Asked by Max Sidsamer prije 1 sedmicu

Last reply by Wayne Mery prije 1 dan

Tbird hangs "Downloading Message 1 of ..."

Since starting my Win 10 Pro computer today, Thunderbird 115.4.2 (64-bit) has been "dead in the water". When it's launched, it posts the customary "Downloading Message … (pročitajte više)

Since starting my Win 10 Pro computer today, Thunderbird 115.4.2 (64-bit) has been "dead in the water". When it's launched, it posts the customary "Downloading Message 1 of [N]" status report, but then hangs right there, takes 3 or 4 minutes even to (re-)populate the tabs and panes that had been open, doesn't get past the alleged first new msg even in 15 or 20 minutes. When it does populate the Inbox pane, it shows no messages newer than last night just before shutdown. Very sluggish response to cursor, too: for ex. 30 seconds from clicking on a msg title in the Inbox pane to displaying that msg, even longer to bring up Help/About (with "Not Responding" shown in its title bar.)

  I get my mail through gmail's IMAP server but prefer to use Tbird's interface . Thinking there might be something evil about the first msg that was waiting to be downloaded, I used gmail's web interface to review everything new since last night, deleted several msgs that had attachments, then started Tbird again.  No change.  Can't even get Tbird into the "Work offline" state because it attempts download-of-new-msgs immediately after being started.
  The only consistently effective way I have found to STOP the hung Tbird is through (Classic) Task Manager's "Processes" list, which usually shows five or six "thunderbird.exe" instances.  After selecting whichever has the largest memory allocation I click on "End Process."
  This all "feels like" a bollixed internal state.  Does Tbird store internal-state information in its own file, or is it buried in the Registry?   If I attempt restoration from a backup, which files are needed; or is that unwise?
 I see there is a mid-April update available to 115.10; would installing it reset current messed-up internal state, or will that already messy situation prevent the update?   Is there any risk of losing my Inbox, Sent, etc contents?

Thanks!!!

Asked by IrvT prije 6 dana

Last reply by Matt prije 1 dan

Sending of the message failed. The message could not be sent because connecting to Outgoing server

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.cp.co.id failed. The server may be unavailable or is refusi… (pročitajte više)

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.cp.co.id failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

Asked by ARIFIN SC prije 4 dana

Last reply by Matt prije 1 dan

Messages are market as read

Hi, just upgrade to Windows1 and did a new installation from Thunderbird. latest version 115.11.0 (32-bits) But the new messages are almost directly market as read even … (pročitajte više)

Hi, just upgrade to Windows1 and did a new installation from Thunderbird. latest version 115.11.0 (32-bits) But the new messages are almost directly market as read even with setting mark messages automatic as read set to no? On a other pc with Windows11 I had the same problem with the 64bit version but going to the 32bit version solved the problem. Any Idea how to solved this problem? Regards Karina

Asked by karina8 prije 4 dana

Last reply by Matt prije 1 dan

Suddenly unable to send emails from the TB client, but I can from my web hosting site (GoDaddy)

My email for my domain (Gailfisher@Resourcesforchange.com) hosted by GoDaddy. Has been working correctly for years, but now when trying to send from TB, I get a message t… (pročitajte više)

My email for my domain (Gailfisher@Resourcesforchange.com) hosted by GoDaddy. Has been working correctly for years, but now when trying to send from TB, I get a message to enter password that does not work (it does work on my webhost's platform). Using Windows 10, TB version 115.11.0. BTW, I have another email via AOL that is working just fine on TB. I tried Safe mode -no go I tried following GoDaddy's instructions for IMAP but also did not work. FYI The GoDaddy help desk said: "Please match the server settings with the below server settings. Username Your email address Password Your email account's password Incoming servermail.[your domain name] Incoming ports IMAP - 143 POP - 110 Outgoing servermail.[your domain name] SMTP (outgoing) ports25 (587 or 80 might also work) IMAP use port 143" I tried setting up a new account in TB using email adddress and a new username, but that created the same problem. Here are the relevant screenshots. Thanks for your help!

Asked by quentin.fisher prije 3 dana

Last reply by Matt prije 1 dan

Thunderbird spontaneously creates thousands of duplicate emails

I am currently using T-Bird 115.11 on Windows 10. Not that it matters much, because I have had this problem continually for years with various editions of Thunderbird on… (pročitajte više)

I am currently using T-Bird 115.11 on Windows 10. Not that it matters much, because I have had this problem continually for years with various editions of Thunderbird on Win7 as well. Often when I open Thunderbird, I discover it has created hundreds and even thousands (today 65,000) duplicates of emails in various mailboxes. This has nothing to do with downloading. The emails in question were downloaded weeks or even months ago, and I havev't accessed them. Another problem is that Thunderbird creates emails dated in 1970, even before anyone thought of the internet, let alone PCs or emails. Why is this happening? How can I prevent it?

Asked by Richard8409 prije 3 dana

Last reply by Matt prije 1 dan

Can't permanently delete a folder

I permanently deleted all messages in a folder (call it "Unwanted"), then moved Unwanted to Trash, then deleted it permanently. It appeared to be gone. However the next… (pročitajte više)

I permanently deleted all messages in a folder (call it "Unwanted"), then moved Unwanted to Trash, then deleted it permanently. It appeared to be gone. However the next time I opened Thunderbird, Unwanted was back. I tried this several times with the same result. I tried renaming it to "DeleteMe" but then I got the message "The folder could not be renamed. Perhaps the folder is being reparsed, or the new name is not a valid folder name."

Once again, I "permanently" deleted Unwanted and closed Thunderbird. Using a file manager, I found and deleted all relevant folders and files matching "Trash.*" and "Unwanted*.*" and rebooted the computer. However when I opened Thunderbird, an empty "Trash" folder was regenerated as expected, but the "Unwanted" folder was back.

How can I get rid of Unwanted? Thanks!

Asked by coffent prije 4 dana

Last reply by Matt prije 1 dan

Thunderbird not Retrieving Emails

Thunderbird frequently stops retrieving emails for one of my accounts. I can still send them, but I don't receive them. I have to restart my computer for it to do so agai… (pročitajte više)

Thunderbird frequently stops retrieving emails for one of my accounts. I can still send them, but I don't receive them. I have to restart my computer for it to do so again, which generally lasts for a couple of days.

I'm using Version 115.11.0.

Asked by eeyore19682001 prije 1 dan

Last reply by Matt prije 1 dan

transfer of an email from inbox

After making some alterations to google account to use phone for credit card use. I started my Thunderbird email client to deal with my mail. i received email as normal … (pročitajte više)

After making some alterations to google account to use phone for credit card use. I started my Thunderbird email client to deal with my mail. i received email as normal and was able to delete unrequired mail as required. However those I wanted to file and place copies in local boxes no longer worked. I instead go a notice saying sign in with Google failed 400 error.(cannot process request malformed)

Asked by Kiffkt prije 4 dana

Last reply by christ1 prije 2 dana

All mails in T-Online account deleted

Hi everyone, I have a problem with my T-Online account. Thunderbird ESR 115.11.0 Windows 11 IMAP As soon as I open Thunderbird, all 8400 mails in the account are del… (pročitajte više)

Hi everyone,

I have a problem with my T-Online account.

Thunderbird ESR 115.11.0

Windows 11

IMAP

As soon as I open Thunderbird, all 8400 mails in the account are deleted.

Only the mails from yesterday and today are still there. The account also works - sending and receiving.

Other accounts (Gmail and Strato ) are ok.

Have copied an offline backup of the account to TB - as soon as I go online the mails are deleted again.

Copying and moving the mails offline to a local folder does not work either.

TB first tries to establish a connection to the server - which of course doesn't work offline.

Would hate to reinstall as there are a lot of local folders.

I'm at a bit of a loss - thanks for your help

Asked by peter.wackerbauer prije 3 dana

Last reply by christ1 prije 2 dana

thunderbird continues to download 1 of 2 and 2 of 2 repetitively, nonstop

Thunderbird seems to be hung up in a circular reference. It continues to download 1 of 2 and 2 of 2 repetitively, nonstop. This is continues process without ceasing. It s… (pročitajte više)

Thunderbird seems to be hung up in a circular reference. It continues to download 1 of 2 and 2 of 2 repetitively, nonstop. This is continues process without ceasing. It seems be slowing do the whole system.

Asked by Jack Eichert prije 1 sedmicu

Last reply by sfhowes prije 4 dana

Problem

For some reason now, every time I go to type a response to an e-mail, the program loads hundreds of lines of text below my earlier sent message. Need help as to how to … (pročitajte više)

For some reason now, every time I go to type a response to an e-mail, the program loads hundreds of lines of text below my earlier sent message. Need help as to how to fix this problem ?

Asked by LTeyler prije 5 dana

Last reply by david prije 4 dana

thunderbird has stopped downloading my hotmail and gmail emails

upgraded to Windows 11 , and thunderbird has not worked since then ! I am a Senior person who needs to speak with a real person. PLEASE call me in Sydney Austral… (pročitajte više)

upgraded to Windows 11 , and thunderbird has not worked since then !

I am a Senior person who needs to speak with a real person.

PLEASE call me in Sydney Australia, or send me a local telephone number of someone who can help me !

Asked by c_jhill prije 5 dana

Last reply by david prije 5 dana

After 1-2 days of use Mozilla Thunderbird just hangs and can not be even restarted...

Hi, for some time now (around a month), after a couple of days using Thunderbird, I can not load new messages, can not send new messages, and it basically is nonfunctiona… (pročitajte više)

Hi, for some time now (around a month), after a couple of days using Thunderbird, I can not load new messages, can not send new messages, and it basically is nonfunctional. The blue bar down right shows an active process that never ends (for example, "sending message"). All menus and software as a whole are still operating, and there is no crash on hang, but every attempt to load my emails or send data ends with endless waiting (no errors whatsoever). When I try to exit the application, it closes down, but a process is listed in Task Manager. When I kill the process manually and try to start the software again, nothing starts (a new process appears in the task manager), but the software never opens a window or something. Only a full computer restart helps, and everything works again for 1-2 days. I have disabled all extensions and tried even troubleshoot mode. No crash reports...

Asked by info11342 prije 1 sedmicu

Last reply by christ1 prije 1 sedmicu

Issues opening attachments

Hello I have a bizarre issue with attachments. I open all attachments in their respective programs rather than preview within Thunderbird itself (I have also tried ope… (pročitajte više)

Hello

I have a bizarre issue with attachments.

I open all attachments in their respective programs rather than preview within Thunderbird itself (I have also tried opening in preview but I get exactly the same problem).

When I receive an email with attachments, mainly Word, Excel or PDF docs, I click to open the attachment but nothing happens. If I save the attachments to my computer and try to open it says the attachment is empty or corrupt.

But, if I click to forward the email, I can then open the attachments as normal by clicking on them in the draft email and also then save them to the computer and they open as normal.

I am running the latest version - 115.10.1 (64-bit) and I have noticed this issue for about the last week or so. Otherwise everything seems to work as normal.

Any ideas on what is going on or ways to change this.

Thanks in advance

Asked by Paul prije 2 sedmica

Last reply by Ali alhabsi prije 1 sedmicu