Odd symbols replace some letters in my energy providers email message - what are they?

"Octopus Energy Limited is a company registered in England and Wales. Registered number: 09263424. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, … (pročitajte više)

"Octopus Energy Limited is a company registered in England and Wales. Registered number: 09263424. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN"

The screenshot showing the symbols is in the attached image. Is there a conflict between my settings and theirs?

Asked by PhilG prije 1 dan

Last reply by PhilG prije 4 sati

Cannot setup Gmail profile within Mozilla Thunderbirt

Can not set up Gmail account in Thunderbird. Would like to sent email using the gmail account with Thunderbird. Always get error as listed below .... Error message: Go… (pročitajte više)

Can not set up Gmail account in Thunderbird. Would like to sent email using the gmail account with Thunderbird. Always get error as listed below ....


Error message: Google 400. That's an error The server cannot process the request because it is malformed,

Asked by ronlindler prije 19 minuta

order of email account folders

Is there a way to alter/customize the order of my email account folders? Eg, can I rearrange the order of folders named Trash, Inbox, Sent, Temp, Notes, Outbox and many o… (pročitajte više)

Is there a way to alter/customize the order of my email account folders? Eg, can I rearrange the order of folders named Trash, Inbox, Sent, Temp, Notes, Outbox and many others I created? TIA

Asked by drister prije 24 minuta

Thunderbird

Trying to install Thunderbird on a new laptop but getting "unable to log in at server. Probably wrong configuration, username, or password." I don't know what the right c… (pročitajte više)

Trying to install Thunderbird on a new laptop but getting "unable to log in at server. Probably wrong configuration, username, or password." I don't know what the right configuration should be, but the username and pw are correct.

Asked by joanne24 prije 21 sat

Last reply by joanne24 prije 2 sati

Thunderbird Junk Filter never works correctly.

If anyone can help me with this, I'd appreciate it: Any anyone ever had Thunderbird Email Filter REALLY work? I never have. - Some emails do get sent to my Junk Folder … (pročitajte više)

If anyone can help me with this, I'd appreciate it:

Any anyone ever had Thunderbird Email Filter REALLY work? I never have.

- Some emails do get sent to my Junk Folder (where I have it assigned to go to). - Some emails are noted as Junk, but not filtered to the Junk Folder (please see Image). - Some emails are still coming thru as normal emails, with no notification.

I've added an Image of how I set the Email Filter for every SPAM email.

Thank you in advance.

Asked by connman prije 1 dan

Last reply by connman prije 2 sati

Can't copy email address from Search Results

Hello, I want to be able to highlight/copy an email address from the 'Results for:.. ' header at the top of the Search Results page in Thunderbird 115 (see attached scre… (pročitajte više)

Hello,

I want to be able to highlight/copy an email address from the 'Results for:.. ' header at the top of the Search Results page in Thunderbird 115 (see attached screenshot).

When I use the Search Bar, Thunderbird recognises the email address as being used previously, but does not bring up any results. It used to be possible to highlight/copy the email address from the 'Results for:.. ' header in previous versions of Thunderbird. I would much prefer to be able to do this save time and ensure that I have the email address correct - otherwise I need to type it out manually which is frustrating and can lead to errors.

I hope you can help!

Best wishes,

Ellie

Asked by Ellie Harrison prije 2 dana

Last reply by Ellie Harrison prije 2 sati

Sent email moved to "Local Folder/Sent-<email address>"

Was this email actually sent? It isn't in the "regular" sent folder. I believe there was an issue with imap, and I had not known about clicking on options/request receipt… (pročitajte više)

Was this email actually sent? It isn't in the "regular" sent folder. I believe there was an issue with imap, and I had not known about clicking on options/request receipt or delivery status notification before I sent it out. I would be embarassed if I resend this email and it had indeed already been sent.

Asked by wtsn prije 2 sati

Last reply by wtsn prije 2 sati

Mails are not displayed - both list view and mail content pane are empty

Hello, Im running Thunbdserbird on a Microsoft Surface GO 2 tablet on Windows 11. This was working fine - but suddenly I'm no longer getting the list view nor the mail c… (pročitajte više)

Hello,

Im running Thunbdserbird on a Microsoft Surface GO 2 tablet on Windows 11. This was working fine - but suddenly I'm no longer getting the list view nor the mail content pane. Both panes are just empty. I'm not sure, but it could been related to the upgrade to V 115. In the folder view, I can see, that there are unread mails. As well when a new mail is received, it is display in the preview pop-up. See screenshot attached.

In the debug console I see these messages:

ouldn't restore state: multiMessageBrowser.contentWindow.gMessageSummary is undefined TypeError: multiMessageBrowser.contentWindow.gMessageSummary is undefined

   clearMessages chrome://messenger/content/about3Pane.js:6047
   displayWebPage chrome://messenger/content/about3Pane.js:6005
   showStartPage chrome://messenger/content/about3Pane.js:6110
   restoreState chrome://messenger/content/about3Pane.js:6183
   <anonymous> chrome://messenger/content/about3Pane.js:118

about3Pane.js:120:13 Uncaught TypeError: multiMessageBrowser.contentWindow.gMessageSummary is undefined

   clearMessages chrome://messenger/content/about3Pane.js:6047
   clearAll chrome://messenger/content/about3Pane.js:5974
   _onSelect chrome://messenger/content/about3Pane.js:2527
   handleEvent chrome://messenger/content/about3Pane.js:1597
   <anonymous> chrome://messenger/content/about3Pane.js:128

about3Pane.js:6047:5 Uncaught TypeError: multiMessageBrowser.contentWindow.gMessageSummary is undefined

   clearMessages chrome://messenger/content/about3Pane.js:6047
   clearAll chrome://messenger/content/about3Pane.js:5974
   _onSelect chrome://messenger/content/about3Pane.js:2527
   handleEvent chrome://messenger/content/about3Pane.js:1597
   set selectedRow chrome://messenger/content/tree-listbox.js:481
   _onClick chrome://messenger/content/tree-listbox.js:106
   handleEvent chrome://messenger/content/tree-listbox.js:76

about3Pane.js:6047:5 Uncaught TypeError: gFolder is undefined

   _onContextMenu chrome://messenger/content/about3Pane.js:2730
   handleEvent chrome://messenger/content/about3Pane.js:1605

3 about3Pane.js:2730:11 Uncaught TypeError: multiMessageBrowser.contentWindow.gMessageSummary is undefined

   clearMessages chrome://messenger/content/about3Pane.js:6047
   clearAll chrome://messenger/content/about3Pane.js:5974
   _onSelect chrome://messenger/content/about3Pane.js:2527
   handleEvent chrome://messenger/content/about3Pane.js:1597
   set selectedRow chrome://messenger/content/tree-listbox.js:481
   _onClick chrome://messenger/content/tree-listbox.js:106
   handleEvent chrome://messenger/content/tree-listbox.js:76

about3Pane.js:6047:5 Uncaught TypeError: gFolder is undefined

   _onContextMenu chrome://messenger/content/about3Pane.js:2730
   handleEvent chrome://messenger/content/about3Pane.js:1605

Many thanks for your support ! Volker

Asked by post485 prije 3 sati

Update your sign-in technology before September 16th, 2024 to maintain email access.

Is Mozilla working on the below email I have received from Microsoft? "The safety and security of your information is top priority for Microsoft. To help keep your accoun… (pročitajte više)

Is Mozilla working on the below email I have received from Microsoft? "The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.


What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

Privacy Statement

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 USA"

Asked by jackbarry prije 3 dana

Last reply by jackbarry prije 3 sati

Sending attachements from Google Drive

I use Thunderbird (64bit, 128.0) to check my gmail account. When composing an email I can not choose google drive when sending an attachment. I've tried installing the … (pročitajte više)

I use Thunderbird (64bit, 128.0) to check my gmail account. When composing an email I can not choose google drive when sending an attachment. I've tried installing the google drive desktop app on my computer but once selecting the file I want to send, I get an error that I don't have permission to access that file.

"Sending of the message failed. There was an error attaching Expenses 2020.gsheet. Please check that you have access to the file."

It is a file I own. I can however, send a pdf file that was stored in my google drive.

How do I send google drive files using thunderbird email? Thanks in advance for the help. Todd

Asked by todd.onsitepc prije 3 sati

Passwords needs to be shown to choose from when setting up

When you have multiple (2) accounts with previous accounts, the passwords are many. I can not get logged in as the passwords I use are not working. My account does work… (pročitajte više)

When you have multiple (2) accounts with previous accounts, the passwords are many. I can not get logged in as the passwords I use are not working. My account does work on my Windows 10 and I am on a Mac mini. I am working with Optimum.net server. I know, today, there are network across the world with problems. MicroSoft, it seems. All of this does not help my situation to get my email running on Thunderbird. I have been working on this for three days now. Thanks for any comments or questions to help me. I hope you have my email address. //... Joe

Asked by WA8SIE-Joe prije 4 sati

Encryption button

I got this notification: "You must have the 'Encrypt' button present in your compose window toolbar to be able to schedule messages with Send Later. If you removed it so… (pročitajte više)

I got this notification:

"You must have the 'Encrypt' button present in your compose window toolbar to be able to schedule messages with Send Later. If you removed it some point, you need to customize the toolbar and put it back. This is due to a Thunderbird bug which we hope will be fixed soon."

I don't use encryption, but do use "Send Later." I also never removed the button. I tried to customize both the main toolbar and the one in the composition window; neither one had a button under "customize" for encryption. Can anyone help with this?

Asked by DorothyJ prije 21 sat

Last reply by DorothyJ prije 5 sati

Contacts

I have my main Gmail account on 2 Laptops. On my Browser (Firefox) it shows I have 124 contacts. Laptop Asus 2 shows 144 Contacts. Laptop Asus 1 shows 136. Tried to synch… (pročitajte više)

I have my main Gmail account on 2 Laptops. On my Browser (Firefox) it shows I have 124 contacts. Laptop Asus 2 shows 144 Contacts. Laptop Asus 1 shows 136. Tried to synchronise but stayed the same.

Asked by George Brown prije 6 sati

Update downgraded?? Please help

I am running Thunderbird Flatpak from Flathub on Linux Fedora. I just checked for updates in Software app. I noticed a few, plus system updates so ran them. I remember … (pročitajte više)

I am running Thunderbird Flatpak from Flathub on Linux Fedora.

I just checked for updates in Software app. I noticed a few, plus system updates so ran them. I remember seeing Thunderbird reported something weird like ‘v128 [arrowright] v115’. I am making that up but I remember two numbers and the left hand one was a higher number than right hand one.

I thought it was odd but carried on, assuming Software updates never go backwards so it must be some weird anomaly. After rebooting, after updates done, I now get an error/warning when I open Thunderbird…

Screenshot - https://ibb.co/Lgg2hb9

I’m now confused and worried I screwed up my Thunderbird, in which is 20 years of email. Hoping someone can allay my fears and perhaps advise what I should do? thanks

Asked by mozilla516 prije 2 dana

Last reply by mozilla516 prije 8 sati

Can only receive, not send Office365

I added an new Office365 account into Thunderbird alongside my gmail. I have asked the organisation admin to enable 2FA/MFA. Settings were automatically detected by Thu… (pročitajte više)

I added an new Office365 account into Thunderbird alongside my gmail. I have asked the organisation admin to enable 2FA/MFA.

Settings were automatically detected by Thunderbird and account added through MFA. Downloading of alla messages and folders were no problem.

But I'm unable to send email through the smtp-server (TB added smtp.office365.com). "Login with username xxxx failed" (it is correct username)

"Unable to authenticate to Outgoing server (SMTP) smtp.office365.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'."

I've manually changed to smtp-mail.outlook.com as suggested by the KB from MS.

Tried with latest release of TB and latest beta (129b3), MacOS. Tried with clean new profile. Clearing passwords and cookies.

Asked by xtrem123 prije 9 sati

Last reply by xtrem123 prije 8 sati

How to uncheck a bunch of folders in unified folders at one time

I'm using Thunderbird version 115.12.2 on Mac Sonoma 14.5. Every once and a while, when Thunderbird crashes (unfortunately frequent, because of the numbers of folders and… (pročitajte više)

I'm using Thunderbird version 115.12.2 on Mac Sonoma 14.5. Every once and a while, when Thunderbird crashes (unfortunately frequent, because of the numbers of folders and emails), my unified folder suddenly contains *all* of my folders, rather than just the 2 inboxes from my 2 different accounts, which is what I want and what I set up when I configured unified.

When I go into properties --> "select the folders to search" it allows me to uncheck 1 folder at a time. BUT I have 1,931 folders !

Is there a way to uncheck all folders in "select the folders to search" and then I can just check inbox in each of my 2 accounts?

Asked by jcassell88 prije 1 dan

Last reply by jcassell88 prije 10 sati

Why are the colors of the menu incredibly low contrast in a "write" window?

I use the system theme, and have for a while - but suddenly things are Real Bad I've taken a screenshot of the main window and a write-window side by side System Theme:… (pročitajte više)

I use the system theme, and have for a while - but suddenly things are Real Bad

I've taken a screenshot of the main window and a write-window side by side

System Theme:

Light Theme:

Dark Theme:

As you can hopefully see, the Dark Theme is the only one that doesn't look absolutely terrible - but why is there no contrast color on the light- and system-themes? For the system theme I guess you could blame the system theme but the light theme? What's happening there?

Asked by SRNissen prije 21 sat

Last reply by SRNissen prije 12 sati

Email not working on mobile devices after password reset at provider

During a troubleshooting episode to confirm forwarding from gmail accounts, the email password was reset by the provider Spectrum. Email works properly on a Windows desk… (pročitajte više)

During a troubleshooting episode to confirm forwarding from gmail accounts, the email password was reset by the provider Spectrum. Email works properly on a Windows desktop computer but from the time the reset was accomplished have been unable to receive emails on iPad or iPhone. Have entered the new password in mail settings but get the following message: The IMAP server is not responding. Check your network connection and that you have entered the correct information in the "Incoming Mail Server". The password and settings are correct for the mail account. Checked the password saved in settings/password for the email account and found a different password. Tried that password but same message. Am I missing something?

Asked by HawaiiEmo prije 1 dan

Last reply by HawaiiEmo prije 14 sati