We use Thunderbird to send Invoices and other forms from QuickBooks. This works fine with versions 60.9.0 or 60.9.1. However the 68 series updates are NOT compatible with…
We use Thunderbird to send Invoices and other forms from QuickBooks. This works fine with versions 60.9.0 or 60.9.1. However the 68 series updates are NOT compatible with QuickBooks.
In QuickBooks, the email client is set under "Edit" "Preferences" and then "Send Forms". There should be a choice of Web Mail, Mozilla Thunderbird or QuickBooks E-mail. This works fine with the 60 series Thunderbird. But with the 68 series, QuickBooks cannot find Thunderbird and does not list it as an option.
I assume this is the case with all 68 versions of Thunderbird, although I have only tried with 68.1.1 and 68.4.1 (both failed). The latter happened when Thunderbird automatically updated to ver 68.4.1 and we suddenly lost compatibility.
Is there a plan to make the newer Thunderbird versions compatible with QuickBooks?
Until then, I'm hoping I can prevent Thunderbird from automatically updating. It is a pain when it happens because it's on a hosted server and we have to get a tech to uninstall Thunderbird and reinstall the older version - we don't have admin rights to do it ourselves.
Searching the web, there are others frustrated with Thunderbird suddenly losing compatibility with QuickBooks, although I don't know if they realize it is dependent upon the version of Thunderbird.