Prikaz označenih pitanja:

Everything worked up to getting my code by email. I could not get back to put the code in . I lost my place keeps starting over.e in.

I set up password and saved it ..but when I try to sign in, it is telling me there is no account. I was able to get my code from my email but couldn't get back to the pa… (pročitajte više)

I set up password and saved it ..but when I try to sign in, it is telling me there is no account. I was able to get my code from my email but couldn't get back to the page to enter it in. I don't do the QR codes.

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Firefox za Android Two-factor authentication
Denys replied prije 13 sati

Lost 2FA app and backup codes, but have access to registered email

Dear Mozilla Support Team, I am writing to request your assistance in recovering my Firefox/Mozilla account. I have unfortunately lost access to the authenticator app use… (pročitajte više)

Dear Mozilla Support Team, I am writing to request your assistance in recovering my Firefox/Mozilla account. I have unfortunately lost access to the authenticator app used for my Two-Factor Authentication (2FA). Furthermore, I do not have my backup recovery codes saved. However, I am the rightful owner of the account and I currently have full access to the registered email address associated with it: riadchowdhury908@gmail.com I understand Mozilla's strict security and privacy policies. Is there any way to verify my identity through my registered email address or perform a manual review to disable the 2FA on my account? I only need the 2FA disabled so I can log back in and set up a new authenticator. I am ready to provide any additional information needed from my email to prove my ownership. Thank you for your time and support. I look forward to your response. Sincerely, Riad Chowdhury

Open 1 30
Firefox za Android Two-factor authentication
Mr. Jet replied prije 3 mjeseci

Sign in issues on new pc

Got a new pc.. Tried signing into Firefox.. Asked me for 2 step verification.. No idea where the app or backup keys are.. Im still signed in on my phone tho.. Anyway to d… (pročitajte više)

Got a new pc.. Tried signing into Firefox.. Asked me for 2 step verification.. No idea where the app or backup keys are.. Im still signed in on my phone tho.. Anyway to disable 2 step? I tried through my phone and its taking me to same page where i need 2 step authentication.

Open 1 90
Firefox za Android Two-factor authentication
George Kitsoukakis replied prije 3 mjeseci

FIDO2 Security Key (e.g. Yubikey) Support is entirely broken on Firefox mobile and has been for weeks

FIDO2 Security Key (e.g. Yubikey) Support is entirely broken on Firefox mobile and has been for weeks. Screens that should pop up an interface to use my security key (e.g… (pročitajte više)

FIDO2 Security Key (e.g. Yubikey) Support is entirely broken on Firefox mobile and has been for weeks. Screens that should pop up an interface to use my security key (e.g. after I've typed my password in to Google, in order to do multi factor auth) simply do not show the pop up. This is an absolute P0 issue that makes the browser entirely worthless as a default browser on a device, as many apps want to use Webauthn through the browser to do FIDO MFA. I will be forced to switch to an actual functional browser if this is not fixed soon.

This is on a Pixel 10A: 148.0.2 (Build #2016148295), 15542f265e9eb232f80e52c0966300225d0b1cb7 GV: 148.0.2-20260309125808 AS: 148.0.1 OS: Android 16

Open 1 190
Firefox za Android Two-factor authentication
TyDraniu replied prije 5 mjeseci