Prikaz označenih pitanja: Prikaži sva pitanja
  • Riješeno
  • Arhivirano

sync doesn't work anymore

I'm really upset! The new v79 has half the features and sync wasn't running: always shows "last sync on 1970" and didn't let me select what to sync. I cleared the cache, … (pročitajte više)

I'm really upset! The new v79 has half the features and sync wasn't running: always shows "last sync on 1970" and didn't let me select what to sync. I cleared the cache, not solved... I cleared all my data, reconfigured, but still no sync! So I removed the app and manually installed the old one. Guess what? It still doesn't sync!!! Now I'm left with the Firefox I know and love but I can't use it because I have NO credentials and no bookmarks... I would like to kick someone...

Asked by Giangi prije 1 godina

Answered by Paul prije 1 godina

  • Riješeno
  • Arhivirano

Do collections sync?

I installed Firefox on both my phone and my tablet. As yet, collections and top sites did not get synced. Is it that by design or is there something not working? Thank yo… (pročitajte više)

I installed Firefox on both my phone and my tablet. As yet, collections and top sites did not get synced. Is it that by design or is there something not working?

Thank you.

Asked by Tiziano Solignani prije 1 godina

Answered by TyDraniu prije 1 godina

  • Riješeno

Desktop passwords do not sync with Android.

I've searched and read several "fixes" for this problem, but they either don't make sense, are old, or don't work. I have enabled sync on both devices. I have selected lo… (pročitajte više)

I've searched and read several "fixes" for this problem, but they either don't make sense, are old, or don't work.

I have enabled sync on both devices. I have selected logins to be synced on both devices. I am not using primary password on either device. Still, I cannot get my passwords to show up in my android device.

Please help and keep it simple, because some of the answers elsewhere made no sense to me. I apparently need very small words to understand.

Asked by C. Michael prije 3 mjeseci

Answered by C. Michael prije 3 mjeseci

  • Riješeno
  • Arhivirano

Sync tabs won't work between my laptop and android

I am logged in on both my laptop (windows 8) and android, using my email. I want to sync my tabs so that I can open the same page on my phone and my laptop. I have three… (pročitajte više)

I am logged in on both my laptop (windows 8) and android, using my email. I want to sync my tabs so that I can open the same page on my phone and my laptop. I have three tabs open on my android, I go to firefox desktop, click the three lines in the top right corner, click library, click synced tabs, there is nothing there but "view synced tabs sidebar" (which is empty), "manage devices" (when I click it opens a blank page), and "sync now" (nothing happens when I click this). In my settings, under connected services, I see both my desktop and my android device, so it is recognizing that I am logged in to both places. Somehow I managed to migrate my bookmarks from my laptop to my phone, but it doesn't update when I add anything new (should it? I can't find a 'sync bookmarks' button). If it's important, I had to sign in on my phone with my email address, as the QR code on my laptop doesn't show up, instead says "pairing unsuccessful, try again". Nothing changes when I click this. Please help, this is very frustrating and I can't find anything that will explain why this is happening or what I'm doing wrong.

Asked by MegL prije 1 godina

Answered by MegL prije 1 godina

  • Riješeno
  • Arhivirano

Firefox Android not syncing with hosted sync server

Hello everybody, I hope you're doing well in theses days, and your health is good ! A few months ago, I installed with success my own Firefox sync server. It is working l… (pročitajte više)

Hello everybody,

I hope you're doing well in theses days, and your health is good ! A few months ago, I installed with success my own Firefox sync server. It is working like a charm with both desktop Windows and Linux version, but it doesn't work with Android version. I discovered that the client try to reach a bad URL (see my preceding post: https://support.mozilla.org/en-US/questions/1288028). Moreover, with the last version, we can't modify anymore the identity.sync.tokenserver.uri In the Nightly version, this parameter isn't present. Have we any chance to use Firefox android version with a custom sync server ? Thanks a lot in advance for your help.

Pascal

Asked by pilou2 prije 1 godina

Answered by pilou2 prije 1 godina

  • Riješeno
  • Arhivirano

Can't pair devices

Recently I tried to sent tab to my smartphone, but couldn`t do it. I'm logged in on both devices, desktop and android, but they don't paired. I can't find such option (wh… (pročitajte više)

Recently I tried to sent tab to my smartphone, but couldn`t do it. I'm logged in on both devices, desktop and android, but they don't paired. I can't find such option (when I`m trying to log out and log in again, I just need to put my email and password, there is no pair option). Also sync doesn't work on Android (I tried to tap, but nothing happened) and sync options are inactive.

Asked by Belk1n prije 1 godina

Answered by Belk1n prije 1 godina

  • Riješeno
  • Arhivirano

Changed phones and it didn't sync my collections.

I recently upgraded my phone from a galaxy s8+ to a galaxy s21. I had chose to do trade in so i just factory reset my old phone and sent it in but what i forgot to do was… (pročitajte više)

I recently upgraded my phone from a galaxy s8+ to a galaxy s21. I had chose to do trade in so i just factory reset my old phone and sent it in but what i forgot to do was sync my collections as I had a lot of those on my old phone. Sadly I only realized that after I sent it in and reset it. I'd like to get those back but I do not know how. Everything else seems to have synced fine but not collections. I checked what all accounts are supposed to be synced and that phones account is one of them, but I am not sure since I know longer have access to that phone if I am actually able to get those collections back. So I was wondering if that would be possible or not. Any help would be greatly appreciated!

Asked by Undertale4612 prije 9 mjeseci

Answered by TyDraniu prije 9 mjeseci

  • Zaključano
  • Arhivirano

Add Collections to Firefox Sync

Firefox for Mobile needs to sync Collections too. My wife typically trusts me to make the tech decisions in my household, and is fine with using and supporting Mozilla an… (pročitajte više)

Firefox for Mobile needs to sync Collections too.

My wife typically trusts me to make the tech decisions in my household, and is fine with using and supporting Mozilla and Firefox. Overall, she likes the new Mobile Firefox too, as do I.

She's a typical Tab Hoarder kind of user. On her last phone, I introduced her to Collections. Much easier to use and get to than Bookmarks, easy to understand, good at helping her control the immense amount of tabs she otherwise has open. She basically fell in love with the feature.

A few days ago she got a new phone. We still have her old one, but the screen is 1/3 cracks and it no longer holds a charge well. "Well loved", for sure.

Install Firefox on new phone --> sync over her stuff --> all good... Well, wait... Where are her collections with her hundred-or-more tabs in them for various stuff?

Turns out they don't sync?

I've been helping her manually move over the tabs from the collections on her old phone to the new phone, but I feel *extremely* lucky we still have the phone. If she'd lost her phone instead, that would be quite the amount of time she'd spent getting acquainted with and using this feature just to find it doesn't save anywhere.

This was all essentially written as a real-life use-case, for the following plea:

Please, *please* add Collections to what is able to be synced with the Firefox Sync feature.

Asked by AreBC prije 1 godina

Last reply by Paul prije 1 godina

  • Riješeno
  • Arhivirano

.htpasswd autocomplete not working

Normal logins are working fine, but if I have to sign into sites which require a .htpasswd login, no user and no password will be filled, though the data exists, because … (pročitajte više)

Normal logins are working fine, but if I have to sign into sites which require a .htpasswd login, no user and no password will be filled, though the data exists, because on desktop Firefox, it's working without problems.

If you need more information or maybe I can help you fix it, I'll do my best.

Asked by andi448 prije 1 godina

Answered by jscher2000 - Support Volunteer prije 1 godina

  • Riješeno
  • Arhivirano

Failed sync setup between new Note 20 Ultra and desktop Firefox

I've been trying to setup sync between Firefox on my new Note 20 Ultra and my laptop and I keep failing at step #7. Sync Setup process as I understand it: 1. Login to Fi… (pročitajte više)

I've been trying to setup sync between Firefox on my new Note 20 Ultra and my laptop and I keep failing at step #7.

Sync Setup process as I understand it:

  1. 1. Login to Firefox on both smartphone and in desktop device
  2. 2. From Firefox in smartphone go to Settings -> Synced Tabs then click "Sign into sync"
  3. 3. On desktop device, go to firefox.com/pair
  4. 4. On the Firefox pairing site, click "Show Code"
  5. 5. On smartphone, click "Ready to scan" then scan the QR code on your desktop with your smartphone
  6. 6. On smartphone, confirm that the information listed for the device you're trying to sync with is correct and click "Confirm pairing"
  7. 7. On your desktop device a page opens that states, "Open your authentication app and enter the security code it provides".

And here is where I hit the snag. I don't understand what authentication app it wants me to use or where this 6-digit security code is supposed to come from. I have used Lockwise, I have it installed on my Note and am logged in, but I don't receive any sort of notification on my phone or on my laptop telling me what security code I'm supposed to use.

Additionally, I have tried using the email method instead of the QR code scanning method to sync and I still end up at a dead-end in the exact same spot in the process. Please help.

Asked by Rebecca prije 1 godina

Answered by Paul prije 1 godina

  • Riješeno

account recovery

I lost my device along with Google login password. Please assist me to recover my account which is attached with my phone number. [telephone number]. [email address] [e… (pročitajte više)

I lost my device along with Google login password. Please assist me to recover my account which is attached with my phone number. [telephone number]. [email address] [email address]

Thank you for your time and consideration.

Asked by mongol6012 prije 3 mjeseci

Answered by Paul prije 3 mjeseci

  • Riješeno
  • Arhivirano

can't find sync tabs

I have been using sync tab from android to PC for a while now. I can't do that in the new update, the sync tab option (The option where you can find your sync tabs from o… (pročitajte više)

I have been using sync tab from android to PC for a while now. I can't do that in the new update, the sync tab option (The option where you can find your sync tabs from other devices) disappeared. I can't find it anywhere, the help said its under my sync account or specifically, right under sign out button. But it's not there for me.

And yes it is still sync. My phone still show history from my other devices.

Asked by Hekate prije 1 godina

Answered by kbrosnan prije 1 godina

  • Riješeno

request to unlock Facebook locked Facebook account

Hello dear Facebook team my Facebook account has been locked it has problem regarding confirmed identity i have nothing to confirm my safe please help me to unlock my Fac… (pročitajte više)

Hello dear Facebook team my Facebook account has been locked it has problem regarding confirmed identity i have nothing to confirm my safe please help me to unlock my Facebook account name ma ka laadla my

Asked by mdjamshed17240 prije 2 mjeseci

Answered by Paul prije 2 mjeseci

  • Riješeno
  • Arhivirano

sync issues with Samsung Galaxy S10e

I upgraded my phone from the Samsung Galaxy S7 to the S10e. I have my desktop and laptop set up to sync Firefox and both are running the most current versions. My s7 also… (pročitajte više)

I upgraded my phone from the Samsung Galaxy S7 to the S10e.

I have my desktop and laptop set up to sync Firefox and both are running the most current versions.

My s7 also was set to sync and was working just fine.

I downloaded the most version of Firefox for Android on to the S10e. I've been successful at connecting the device to my account (it shows in the list of devices).

However, it is unwilling to actually synchronize. When I go to accounts, it says "sync: never" and the categories to be synced are grayed out (bookmarks, history, etc).

I've uninstalled/reinstalled, I've restarted the device, I've clicked sync in the laptop version.

I don't know what else I am missing?

Firefox Browser 68.8.1 on the S10e Firefox 76.0.1 on the Apple MacBook Pro (I don't know the version on my PC desktop, but pretty sure it's up to date)

Asked by pers1stence prije 2 godina

Answered by Paul prije 2 godina

  • Riješeno
  • Arhivirano

FireFoxSync - FF Nightly

Hi, Can anyone tel me how I can edit the about:config from FireFox Nightly on my Andoid, so that it connects to my server? Yesterday my "old" firefox updated to the newes… (pročitajte više)

Hi, Can anyone tel me how I can edit the about:config from FireFox Nightly on my Andoid, so that it connects to my server?

Yesterday my "old" firefox updated to the newest 79, I believe and with it override the setting to connect to my sync server. The new FF do not support inputs into the config, so I have to switch to nightly. If I follow this setup, I don't finde any entries to change https://mozilla-services.readthedocs.io/en/latest/howtos/run-sync-1.5.html

Would be nice to get some advices

Asked by nicolas15 prije 1 godina

Answered by TyDraniu prije 1 godina

  • Riješeno

Sync Shortcuts (Android - Windows)

With the removal of a 'speed dial' from the recentish big update of Firefox for Android I thought I could use the Shortcuts (on the somewhat limited homepage options) to … (pročitajte više)

With the removal of a 'speed dial' from the recentish big update of Firefox for Android I thought I could use the Shortcuts (on the somewhat limited homepage options) to do the same job.

But these don't seem to sync with Firefox for Windows and there's no Shortcuts option in the sync menu. I switch between two platforms a lot and having those shortcuts sync is really important as I add pages for looking at at different times on different devices.

I *know* I could use bookmarks, but that's another couple of clicks every time I want to go to a webpage - over the course of a day that could be hundreds.

It's used to be possible to have a syned homepage in Firefox for Android. It's still possible in Vivaldi, Opera & Brave. But I'd like to use Firefox.

Anyone any info on how I can sync the homepage Shortcuts across Firefox for Android and for Windows?

Or is there another way of having a synced speed dial-style homepage on Firefox on different platforms?

Asked by foolhandy prije 2 mjeseci

Answered by Paul prije 2 mjeseci